- Michlib-l - liblists.org

patron registration cards
by Maggie McKeithan 22 Sep '20

22 Sep '20

I'm doing some information gathering about patron registrations. Tell me more about how you handle it? 1. What do you do with all the registration forms when someone gets a new library card? Keep them forever? Scan them into a folder? 2. When someone needs a replacement card, do they need to fill out a new registration form? Do you go find their original form and update the card number on it? 3. Does a patron need to sign something giving you permission to add their email address to their account or change how they are notified of holds, overdues, etc.? 4. Do you ask for explicit written permission elsewhere to add them to your email newsletter? 5. What is the best way to make sure the address/email address/phone number stays current/accurate on someone's account? Thanks in advance for any info you can provide! We're evaluating some of our processes and thought it might be helpful to ask how other libraries do it. Maggie McKeithan Library Director Spring Lake District Library 616-846-5770 ext. 1161

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Reminder: ‘Responding When COVID Comes to Your Library" - free webinar Sept. 28
by Shannon White - Library of Michigan 22 Sep '20

22 Sep '20

‘Responding When COVID Comes to Your Library: Learning from Real Stories’ webinar on Sept. 28 to explore lessons learned and tips The ALA Chapter Relations Office and United for Libraries will present the free webinar “Responding When COVID Comes to Your Library: Learning from Real Stories” on Monday, Sept. 28, noon-1 p.m. Central. Register at www.ala.org/united/responding<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…>. Despite best efforts and planning your library may be faced with the reality of a positive COVID exposure. Hear from three public libraries on how they responded when they were confronted with a positive case situation. How had they pre-planned? How did they handle the challenge? How did the Director and Board work and communicate with staff, health department, government officials, and the public? What tips, lessons learned, and insight do they have? Featured speakers will include: · Alissa Williams, Library Director, Morton Public Library, Illinois · William Shorter, Jr, Chairman, Board of Trustees, Anne Arundel County Public Library, Maryland · Skip Auld, Chief Executive Officer, Anne Arundel County Public Library, Maryland · Amanda B. Jackson, Library Director, Chesapeake Public Library, Virginia Alissa Williams has served as director of Morton Public Library District for the past five years and has more than 15 years of experience in library marketing and collection development. Skip Auld has been Chief Executive Officer of Anne Arundel County Public Library since 2010. He has also served as a library administrator in North Carolina and Virginia libraries. William Shorter, Jr., is Chairman of the Anne Arundel County Public Library Board of Trustees. He previously served as Second Vice Chairman of the Board. At 23, he is believed to be the youngest head of a library board in the nation. Amanda Jackson has served as Director of the Chesapeake Public Library System (Virginia) since 2018. Prior to that she was the Director of the Gadsden Public Library (Alabama) with 15 years’ experience in public library leadership. This webinar will be recorded and made available to registrants who may not be able to participate on September 28 due to observances or conflicts. United for Libraries<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…>: The Association of Library Trustees, Advocates, Friends and Foundations, is a division of the American Library Association with approximately 4,000 personal and group members representing hundreds of thousands of library supporters. United for Libraries supports those who govern, promote, advocate, and fundraise for libraries, and brings together library trustees, advocates, friends, and foundations into a partnership that creates a powerful force for libraries in the 21st century. To join, please visit www.ala.org/united<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…> or call (800) 545-2433, ext. 2161. United for Libraries The Association of Library Trustees, Advocates, Friends and Foundations A division of the American Library Association 312-280-2160 www.ala.org/united<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…> The Library of Michigan provides statewide membership for all Michigan public libraries in United for Libraries. If you would like to access the members only resources beyond this free webinar be sure to contact us at 517-335-1516 for the login information. This project was made possible in part by the Institute of Museum and Library Services. Shannon White Library Development Manager Library of Michigan, 702 W. Kalamazoo, Lansing, MI 48909 Whites29(a)michigan.gov<mailto:Whites29@michigan.gov> 517-335-1507 | www.mi.gov/libraryofmichigan<http://www.mi.gov/libraryofmichigan> Follow us: Facebook<https://www.facebook.com/libraryofmichigan/> | Twitter<https://twitter.com/LibraryofMich> | Instagram<https://www.instagram.com/libraryofmichigan/>

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Important: CSLP announcement & updates...
by Lancaster, Cathy (MDE) 22 Sep '20

22 Sep '20

Hello Summer Library Programming Planners, Exciting news – the Collaborative Summer Library Program (CSLP) members across the country have chimed in & state reps have voted… the 2022 Oceanography slogan is: “Oceans of Possibility,” illustrated by Sophie Blackall<http://www.sophieblackall.com/books>! They’re collecting ideas for the 2022 manual now, so be sure to submit your best 2022 Oceanography programming ideas to CSLP today by using the following form: https://docs.google.com/forms/d/e/1FAIpQLSe1DeJFRWvljWtLztrySY3g28qes8C96MS…<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.goog…>. CSLP also selected the 2024 theme to be “Adventure,” the artist for that year is Juana Martinez-Neal<https://juanamartinezneal.com/books/>. (“Wait, where’s 2023,” you ask? A quick reminder that it will be “All Together Now” with Frank Morrison!) Now, as for 2021’s Tails & Tales, please be aware that the CSLP store is open<https://www.cslpreads.org/cslp-store/> (there are even felt characters<https://www.cslpreads.org/product/tails-and-tales-uncut-felt-characters/?fb…> this year!), but the manual codes have not been released yet. I will be sure to post to the listserv how to access the manual once it’s launched. Meanwhile, feel free to use Imagine Your Story throughout the winter months for your family engagement. All public libraries in Michigan are member libraries, thanks to support from IMLS. A reminder that CSLP is an almost all volunteer driven organization of librarians across the US and island nations for members. Consider joining a CSLP committee<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cslpr…> to network and shape CSLP; sign-ups for 2021 are open until October 2nd. While the duties vary, committee obligations generally run for one calendar year. All committee work is done virtually; either through email, or through phone or online meetings. Attending the CSLP Annual Meeting is not required. For more information, please visit: https://www.cslpreads.org/join-a-cslp-committee/<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cslpr…>. This is a great opportunity to participate in a national library group and make new connections while shaping summer library programming! Want to know more about the CSLP committees? “Attend” the 2020 Committee Fair: https://www.cslpreads.org/2020-committee-fair/<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cslpr…> You may have seen the big art reveal for Summer 2021’s “Tails & Tales” by Salina Yoon in the CSLP August Newsletter<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus13.camp…> or in the *new program planning CSLP Facebook group<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.faceb…>*. Feel free to give your patrons a sneak peek, too, by using some of the sample posts in the new 2021 Tails & Tales Social Media Toolkit: https://bit.ly/CSLP_Toolkit21<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbit.ly%2F…>. The document is a living one, so the CSLP social media team will keep plugging away at adding graphics and sample posts as Summer 2021 approaches. Looking forward to seeing #TailsandTales posts from your libraries! Finally a reminder that the 2020 Collaborative Summer Library Program (CSLP) End-of-Summer Survey is open and ready for your input, through Friday, September 25, 2020: https://docs.google.com/forms/d/e/1FAIpQLSdqwRQuxtvf1yrjDP9Wm9u3iTEpMuL79ve…<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.goog…>. The survey covers three age groups, Children’s (0-11), Teens (12-18), and Adults (19+) [age categories as defined by the Institute of Museum and Library Services]. You may designate someone in your library to complete the whole survey, or feel free to have different department leaders complete their sections separately. Libraries are listed by District, not branch. For CSLP, you may combine your virtual views as attendance – this is different than the standards are for annual reports<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.michi…>, so please be advised. This program is supported in part by the Institute of Museum and Library Services. Whew. That’s a lot. I think I remembered everything… 😉 Cathy Lancaster Youth Services Coordinator Library of Michigan 702 W. Kalamazoo St. Lansing, MI 48915 LancasterC5(a)michigan.gov<mailto:LancasterC5@michigan.gov> | 517-335-8129 | www.mi.gov/libraryofmichigan<http://www.mi.gov/libraryofmichigan> Follow us: Facebook<https://www.facebook.com/libraryofmichigan/> | Twitter<https://twitter.com/libraryofmich> | Instagram<https://www.instagram.com/libraryofmichigan/> You have the power to shape your future, and the future of all children, by counting everyone in your home in the 2020 Census<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy2020cen…>. [A close up of a sign Description automatically generated]

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Library of Michigan Continuing Education Stipends and Virtual CE events
by Reish, Karren (MDE) 22 Sep '20

22 Sep '20

Good morning! As we go into the fall conference season with events being virtual, please keep in mind that the Library of Michigan Continuing Education stipends can be used for virtual events. For virtual conferences or workshops, the Library will reimburse the actual cost of registration for accepted applicants. So consider attending an event virtually if you can. During these hectic times, it can help to learn from our colleagues about how they are handling the issues and needs of their communities. Finally, to allow for more flexibility for library staff, the Library of Michigan is temporarily reviewing applications monthly. We will review applications from the previous month the first week of the next month. Applications must be for events that are AFTER the review date (last day of the month). You can read the criteria and apply at www.michigan.gov/cestipend<http://www.michigan.gov/cestipend>. Please feel free to contact us with any questions you may have. Karren Reish Library of Michigan Library Grants Coordinator 517-241-0021 www.michigan.gov/lsta<http://www.michigan.gov/lsta> www.michigan.gov/sl21<http://www.michigan.gov/sl21> [cid:image002.png@01D690CA.CD763D00] The MDE Fall 2020 Virtual Continuous Improvement Conference, October 20, 2020 Equity for Continuous Improvement: Opportunities, Environments, and Supports. For conference details and registration visit Fall 2020 MDE Virtual Continuous Improvement Conference<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgomasa.org…>.

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Join LEO for a live Q&A about HVAC modification to combat COVID-19
by Shannon White - Library of Michigan 21 Sep '20

21 Sep '20

From: Michigan Department of Labor and Economic Opportunity <LEO(a)govsubscriptions.michigan.gov> Sent: Monday, September 21, 2020 5:13 PM To: White, Shannon (MDE) <WhiteS29(a)michigan.gov> Subject: Join us for a live Q&A about HVAC modification to combat COVID-19 --- LIVE Q&A --- [https://content.govdelivery.com/attachments/fancy_images/MILEO/2020/09/3704…] In an effort to help stop the spread of COVID-19, Sean Egan, Michigan COVID-19 Workplace Safety Director, the American Society of Heating, Refrigeration and Air-conditioning Engineers (ASHRAE) and Michigan Saves will hosting a webinar series to educate businesses on HVAC modification and maintenance to slow the risk of airborne transmission. Join us for the first in a series of live virtual events to provide you with important information and updates on how having a great air ventilation and filtration system is essential to slow the spread of COVID-19. Following the presentation, attendees will have the opportunity to ask their questions about HVAC systems, along with general workplace safety. Participants are encouraged to join all of the following webinars: * Thursday 9/24 2:30-3:30 PM - JOIN webinar 1- Introduction on Ventilation, Filtration and Humidification systems<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2…> or Call in: +1 248-509-0316 United States, Pontiac (Toll) Conference ID: 559 126 67# * Thursday 10/8 2:30-3:30 - JOIN webinar 2-Ventilation & Maintenance of the ventilation system<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2…> or Call in: +1 248-509-0316 United States, Pontiac (Toll) Conference ID: 201 675 347# * Thursday 10/22 2:30-3:30 - Webinar 3-Filtration & Maintenance of the filtration system<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2…> or Call in: +1 248-509-0316 United States, Pontiac (Toll) Conference ID: 439 214 781# * Thursday 11/5 2:30-3:30 - Webinar 4-Humidification & Maintenance of the humidification system<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2…>or Call in: +1 248-509-0316 United States, Pontiac (Toll) Conference ID: 359 912 3# To learn more about COVID-19 Workplace Safety, visit Michigan.gov/COVIDWorkplaceSafety<https://gcc01.safelinks.protection.outlook.com/?data=02%7C01%7Clewisc16%40m…>. Part 1 - Introduction on Ventilation, Filtration and Humidification systems 2:30 to 3:30 p.m. Thursday, Sept. 24 Join using Microsoft Teams [Join the event]<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2…> ________________________________

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Early Bird Rates expire Friday for Fall Institute for Youth Services: People First
by Rachel Ash 21 Sep '20

21 Sep '20

Fall Institute for Youth Services Early Bird Rates expire this Friday, September 25. Check out details at www.milibraries.org/spring-institute<http://www.milibraries.org/spring-institute> and register today! Join hundreds of youth services library staff from across Michigan at MLA's virtual Fall Institute for Youth Services Preconference, this October 27 leading into the MLA 2020 Virtual Conference on October 28 and 29. The MLA Fall Institute 2020 theme is People First. Join us as we focus on creating equitable, diverse and inclusive collections, programs and services; and find creative new ways to serve our communities during the global health crisis that put People First and empower library staff, patrons and the communities we serve. An entire day full of education and inspiration is only $45 for MLA members! Visit us on the web to view detailed conference information<https://www.milibraries.org/spring-institute>, the schedule at a glance<https://www.milibraries.org/spring-institute-schedule>, featured speakers<https://www.milibraries.org/spring-institute-featured-speakers>, education sessions<https://www.milibraries.org/spring-institute-sessions> and special events<https://www.milibraries.org/spring-institute-special-events> and register today<https://www.milibraries.org/spring-institute-registration-rates>! Early Bird Rates expire September 25, 2020. Learn more and register for Fall Institute<https://www.milibraries.org/spring-institute-registration-rates>: https://www.milibraries.org/spring-institute Rachel Ash Membership and Communications Director Michigan Library Association 3410 Belle Chase Way, Suite 100 Lansing, MI 48911 Phone: (517) 394-2774 ext. 225 milibraries.org rfash(a)milibraries.org<mailto:rfash@milibraries.org> Follow MLA on Facebook<https://www.facebook.com/MichiganLibraryAssociation> and Twitter<https://twitter.com/mlaoffice>!

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MI PR Group is meeting virtually on Thursday, September 24 from 10am - 12pm
by Kelly Rembert 21 Sep '20

21 Sep '20

Are you struggling to market your library effectively during both a global pandemic and an historic election? Need some fresh ideas, a creative boost, and support from your colleagues? Join the MI PR Group for a virtual share and learn ZOOM meeting on Thursday, September 24 at 10am - 12pm, hosted by the Library of Michigan. The MI PR Group was created to bring Michigan library marketers together to share successes, learn from non-successes, and to tackle industry issues together. Whether your job title is "Marketing", or promotion is just one of many hats you wear, this group is here to support you! What do you need help with the most right now? Send your questions or discussion topics to krembert(a)southfieldlibrary.org or mruthko(a)baycountylibrary.org RSVP and get the Zoom link on the MI PR Group Facebook page at www.facebook.com/michiganprgroup ( https://splgwwebacc02.southfieldlibrary.org/gw/www.facebook.com/michiganprg…) or respond to this email. Kelly Ireland Rembert Outreach Librarian Southfield Public Library 26300 Evergreen Rd. Southfield, MI 48076 (248) 796-4367 krembert(a)southfieldlibrary.org www.southfieldlibrary.org

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Apply Now: Libraries Transforming Communities: Focus on Small and Rural Libraries
by Shannon White - Library of Michigan 21 Sep '20

21 Sep '20

The American Library Association (ALA) has announced plans to award nearly $2 million to small and rural libraries in 2020 and 2021 to help them address issues of concern in their communities. Through Libraries Transforming Communities: Focus on Small and Rural Libraries<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…>, up to 650 U.S. libraries in small and rural communities will receive $3,000 to tackle issues ranging from media literacy to COVID-19 safety to unemployment. The initiative is part of ALA's longtime commitment to preparing library workers for the expanding role of libraries. "2020 has laid bare many of the issues that small and rural communities have long struggled with, from isolation due to a struggling Postal Service to inequalities in the broadband access that is vital for remote learning," said ALA President Julius C. Jefferson, Jr. "With its core values of access, education, social responsibility and the public good, the library field is uniquely situated to lead local change in this time of crisis, and ALA is proud and excited to offer the funding for them to do so." Library workers may apply online for grant funding from September 21 to December 2, 2020, at ala.org/LTC<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…>. Up to 650 grants will be distributed over two funding rounds. Read the full project guidelines.<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…> The opportunity is open to libraries serving small and/or rural communities in the U.S. and U.S. territories. The Institute for Museum and Library Services (IMLS) defines small communities as those with a legal service area population of 25,000 or less and rural communities as those more than, or equal to, five miles from an urbanized area. Selected libraries will develop their facilitation skills through online training, talk with community members (virtually or in-person) about local needs, and undertake a project that benefits their community. Grant funds may cover a range of expenses, from hotspot purchases to personal protective equipment to staff time to undertake community engagement work. Community engagement is the process of working collaboratively with community members - be they library patrons, residents, faculty, students or partner organizations- to address issues for the betterment of the community. In February, ALA released a set of free professional development materials to help workers in small and rural libraries prepare for and lead discussions and overcome common challenges that arise when people gather to speak in groups. Available materials include: * "Leading Conversations in Small and Rural Libraries<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ala.or…>," a practical 30-page guide that covers the basics of leading discussions in the library, including roles and responsibilities, setting ground rules and managing group dynamics, with a section about leading virtual conversations. * "Libraries Transforming Communities: Facilitation Training for Small and Rural Libraries<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fecourses.…>," an e-course available on ALA's eLearning platform, with a module about leading virtual conversations. Grant recipients will also receive a copy of "Ask, Listen, Empower: Grounding Your Library Work in Community Engagement," edited by Mary Davis Fournier and Sarah Ostman (ALA Editions, 2020). Since 2014, ALA's community engagement initiative, Libraries Transforming Communities, has reimagined the role libraries play in supporting communities. Libraries of all types have utilized free dialogue and deliberation training and resources to lead community and campus forums; take part in anti-violence activities; provide a space for residents to come together and discuss challenging topics; and have productive conversations with civic leaders, library trustees and staff. Libraries Transforming Communities: Focus on Small and Rural Libraries is offered in partnership with the Association for Rural & Small Libraries (ARSL). The initiative is supported by a private donor and the Institute of Museum and Library Services (IMLS). --- Hannah Arata (she/her/hers) Communications Associate, Public Programs Office ALAAmericanLibraryAssociation 225 N Michigan Ave | Suite 1300 Chicago, IL 60601 programminglibrarian.org<https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fprogrammin…>

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Flag pole light
by EMAIL TEAM 21 Sep '20

21 Sep '20

Dear Librarians, Does anyone have a recommendation for a solar light for our flag pole. We now have a very tall flag pole with a 5x8 flag.We do not want to have to take in down everyday. Stephanie DanielsDirector HARTFORD PUBLIC LIBRARY 12 Church Street Hartford, MI 49057(269)621-3408http://www.hartfordpl.michlibrary.org/

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CPL Job Posting
by Shipra Sharma 21 Sep '20

21 Sep '20

The Canton Public Library currently has a job opening with our Information Services Department (now through October 4, 2020.) Following are the main details of the position along with the job description and requirements: Job Title: Librarian Starting Salary: $49,000 - $60,000 annually Scheduled Hours: Full Time - thirty-seven and a half (37.5) hours per week Benefits: Prorated: Vacation time, sick time and holidays; medical and retirement Apply to: Marian Nicholson, Department Head - Business Services Email: nicholsonm(a)cantonpl.org<mailto:nicholsonm@cantonpl.org> Application Deadline: 6:00 pm on Sunday, October 4, 2020 Send your application packets (which include a current CPL application form<https://www.cantonpl.org/sites/default/files/CPL_Employment_Application.pdf>, resume and cover letter) by email or by mail, postmarked by 6:00 pm on Sunday, October 4, 2020. Only complete application packets received by the deadline will be considered; Incomplete application packets will not be reviewed. Note: The library is providing some essential services to patrons but otherwise the building remains closed to the public. In person application will not be accepted at this time. POSITION SUMMARY Under the direct supervision of the Librarian Manager, the Librarian is responsible for providing reference, readers' advisory, roving, programming, and collection development services to the public. The nature of the work requires daytime, evening, weekend hours and enthusiasm for working with a wide range of ages, though this position will primarily focus on service to adults. Regular full-time employees are exempt from overtime under FLSA guidelines. PRIMARY DUTIES AND RESPONSIBILITIES * Provides Reference, Readers' Advisory, and Roving services to the public. o Accurately and efficiently answers patron questions in various forms, including library account information, finding collection items and checking out materials. o Responds to patron questions following established policies and procedures, selecting appropriate solutions and communicating options to the patron. o Refers patron queries and issues beyond the Librarian's scope of authority to library administration. o Assists and educates patrons in the use and navigation of the library's website, e-material platforms, and other online services. Demonstrates and troubleshoots the use of equipment, software, mobile devices, and other technology. o Performs reader's advisory by suggesting age-appropriate materials to patrons. o Assists at all public service desks as needed. o Greets and assists patrons throughout the entire library, enforcing library policies using a polite and professional approach. * Researches, plans and presents programs and develops outreach and partnership opportunities that meet the needs of the community as outlined in the Strategic Plan or in response to patron demand. o Proposes programs to the Program Librarian. o Completes paperwork associated with programming, following established procedures. o Sets up and cleans up for programs. o Works collaboratively with community entities and partners as a representative of the library. * Selects, develops, and maintains collections as assigned by the Collection Development Specialist. o Maintains assigned collections according to established standards. o Reviews, updates, and revises Collection Development Plan for assigned collection areas. o Makes recommendations to the Collection Development Specialist to establish new collections, or end collections that no longer meet the needs of the community. o Makes budget recommendations for assigned collections to the Collection Development Specialist and stays within approved budget. o Prepares displays as assigned. Other Duties and Responsibilities * Provides training, mentoring and guidance to new hires, interns, practicum students and volunteers as assigned. * Compiles, reviews, and/or interprets statistical data. * Participates in the development of long- and short-term plans for the department and the organization. * Accepts special assignments or duties in support of the library's goals and objectives. * Independently or with others researches, recommends, implements and monitors projects as assigned. * Serves on workgroups/committees and participates in initiatives as assigned, both within the library and with outside entities, partners, or associations. * Stays informed of library news and events via review of all forms of library communication: website, email, SharePoint, library newsletter and blog. Contribute content as appropriate. * May act as Librarian-in-Charge in the absence of library administration. * Provides assistance in maintaining the neat and orderly appearance of the library. * Ensures building security after library closing (check doors, clear the building and set alarm) as necessary. * Writes detailed, clear and concise incident reports, obtaining case numbers in the event of police involvement. REQUIRED QUALIFICATIONS AND SKILLS * Master's Degree from an ALA-accredited library science program. * One year of experience in a customer service environment. * Written and verbal communication skills at the level typically acquired with the completion of a Master's degree. * Proficiency with common computer applications, including Microsoft Office and the Internet. * Punctuality and dependability. * Consistent display of public service attitude that reflects the library's values. * Knowledge of library operations and services, including an understanding of and adherence to fundamental principles of open access to library materials and the privacy rights of patrons. * Ability to work with patrons of varied backgrounds, ages, and abilities. * Demonstrated ability to translate methods used in other libraries and industries to suit the needs of the library. * Ability to work independently to analyze and evaluate current library services, programs and practices and to revise and develop programs and services as needed to respond to patron needs. * Ability to complete special projects while maintaining routine duties. * Ability to effectively exercise initiative and independent judgment, and assume responsibility without close supervision. * Ability to maintain a calm atmosphere, ensure safety, and respond to emergencies. * Ability to persuade, negotiate and resolve conflict. PREFERRED QUALIFICATIONS * Coursework related to area of focus. * Prior professional experience in a public library. ESSENTIAL PHYSICAL FUNCTIONS * Ability to lift and carry boxes up to 25 lbs. and push carts weighing up to 200 lbs. * Ability to sit, stand, and walk for long periods, and the ability to bend, reach, stoop, or crouch. * Ability to communicate clearly and effectively, in writing and verbally. * Ability to efficiently review, comprehend and produce a wide variety of materials in both electronic and hard copy form. * Ability to work effectively under stressful conditions in a fast-paced environment. Canton Public Library is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not a contract between the library and the employee, nor an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas. The library reserves the right to revise this job description at its discretion. [vsmCPLlogo] Shipra Sharma HR Specialist sharmas(a)cantonpl.org<mailto:sharmas@cantonpl.org> Canton Public Library<http://www.cantonpl.org/> 1200 S. Canton Center Rd., Canton, MI 48188 734-397-0999 x1068

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