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Part-time Customer Services Clerk job opening
by Lisa Hoenig 10 Jul '20

10 Jul '20

Hello! The Ypsilanti District Library has an opening for part-time Customer Services Clerk at our Whittaker Road location. Applications are welcomed at the address below, or can be sent to my email. Lisa Lisa Hoenig, Director Ypsilanti District Library 5577 Whittaker Road Ypsilanti, MI 48197 (734) 879-1300 www.ypsilibrary.org<http://www.ypsilibrary.org/> [cid:image001.jpg@01D656AE.1C4FFA30] ** YPSILANTI DISTRICT LIBRARY Part-Time Customer Services Clerk II (YDL-Whittaker Road location) DATE: July 10, 2020 POSITION: Customer Services Clerk II (.5 FTE, 20 hours per week) NATURE OF WORK: Customer Service duties as assigned by the Customer Services Coordinator. Typical duties may include, but are not limited to: * Providing direct customer assistance to library patrons by checking library materials in and out, collecting fines, issuing library cards, etc. * Greeting visitors, explaining library services and procedures, and assisting patrons with self-check, printing, copying, scanning, faxing, and use of other library equipment * Answering and directing incoming telephone calls * Processing patron holds and interlibrary loan materials * Handling cash register transactions and deposits with accuracy QUALIFICATIONS: * High school diploma * Pleasant, service-oriented demeanor * Familiarity with computers * Experience working with diverse populations * Excellent communication and interpersonal skills * Ability to function in a professional manner, work independently, and use good judgment * Flexible and dependable * Good attention to detail * Enthusiastic, positive team player * Comfortable working in a fast-paced environment * Public library experience preferred HOURS: Part-time, 20 hours per week (including regularly scheduled evenings and weekends). SALARY/BENEFITS: Hourly wage range $12.71 - $16.58. Pro-rated paid time off and paid holidays. Employer paid retirement contribution after one year of service. This position is part of the AFSCME union bargaining unit. TO APPLY: Send resume, cover letter, & application form (available at www.ypsilibrary.org<http://www.ypsilibrary.org>) by Saturday, July 25, 2020 to: Human Resources or lisa(a)ypsilibrary.org<mailto:lisa@ypsilibrary.org> Ypsilanti District Library 5577 Whittaker Road Ypsilanti, Michigan 48197

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Computer Systems Technician job opening
by Lisa Hoenig 10 Jul '20

10 Jul '20

Hello! The Ypsilanti District Library has an opening for a full-time Computer Systems Technician. Applications are welcomed at the address below, or can be sent to my email. Lisa Lisa Hoenig, Director Ypsilanti District Library 5577 Whittaker Road (734)879-1300 Ypsilanti, Michigan 48197 fax (734)482-0047 www.ypsilibrary.org<http://www.ypsilibrary.org/> lisa(a)ypsilibrary.org<mailto:lisa@ypsilibrary.org> *************************************************** Act as if what you do makes a difference. It does. -- William James ** YPSILANTI DISTRICT LIBRARY Job Posting: Computer Systems Technician (Full Time/40 hours per week) Date: April 21, 2017 The Ypsilanti District Library seeks an enthusiastic and experienced Computer Systems Technician with a strong commitment to public service excellence to join our team. Nature of Work/Responsibilities: Under the supervision of the Technology Manager, the Computer Systems Technician performs routine tasks to support the technology needs of staff and patrons at all YDL facilities. Will work with PCs, tablets, printers, library automation, wi-fi, RFID, self-check, copier/faxes, A/V equipment, UPS systems, payment solutions, telephones and server room/data closet management. Duties include: * Install and maintain upgrades for computer software, hardware, and other peripheral equipment. * Provide end user help desk support for both staff and patrons. Assist staff in routine troubleshooting. * Assist with server maintenance, including backups, updates, and anti-virus software. * Provide secondary support to Technology Manager to monitor, analyze, and respond to system events and error logs as well as monitoring and troubleshooting network connectivity. * Develop and maintain inventory database for all Library equipment. * Develop documentation as needed. May write and revise user training manuals and procedures. * Evaluate technology to determine need for upgrades and new products, including hardware, software, and appropriate licensing and network agreements. * Collect, evaluate, and report on usage statistics and trends. * Effectively communicate technology-related problems and resolutions. Qualifications and Necessary Knowledge, Skills, and Abilities: High School diploma or equivalent required. Associate's degree in computer-related field preferred. * Working knowledge of wireless networks (laptop wireless settings) * Working knowledge of Active Directory and Group Policy * Working knowledge of current MS operating systems and MS Office suites * Understanding of basic networking (TCIP/IP, DNS, DHCP) * Strong hardware troubleshooting skills and familiarity with remote support * Knowledge of antivirus software and malware remediation * Familiarity with imaging solutions * Web development skills desirable, working knowledge of Drupal a plus * Ability to maintain confidentiality * Ability to organize, prioritize, and coordinate multiple tasks * Ability to function in a professional manner, work independently, and use good judgment * Ability to work flexible hours including evenings and weekends * Excellent communication and organizational skills * Valid driver's license required Salary/ Benefits: $34,320 annual salary ($16.50/hr), and a comprehensive benefits package including generous paid time off, twelve paid holidays, family coverage for health, vision, and dental insurance, an employer contribution to retirement and a voluntary 457 plan. To Apply: Send resume, cover letter, and completed application form (available online at www.ypsilibrary.org<http://www.ypsilibrary.org> ) by Wednesday, May 10 to: Human Resources or lisa(a)ypsilibrary.org<mailto:lisa@ypsilibrary.org> Ypsilanti District Library 5577 Whittaker Road Ypsilanti, MI 48197 YDL is an equal opportunity employer

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Welcome stations for libraries open to the public
by Emily Dumas 10 Jul '20

10 Jul '20

Good morning! This question is for any library that has already reopened to the public, or is planning to soon: Do you have a "welcome" station for patrons when they first arrive in which they can get a rundown of new procedures, be provided a mask if they need one, etc.? If so, could you share a photo with me or provide a description of what it will be like? Thanks in advance! Emily -- Emily M. Dumas Library Director Royal Oak Public Library 248.246.3710

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Save the Date: TLN Technology Forum August 26, 2020
by Angie Michelini 10 Jul '20

10 Jul '20

Hi Everyone, The 9th Annual TLN Technology Forum will be held virtually via Zoom on Thursday, August 26 from 9:30am to 11:30am . The forum was originally scheduled for Friday, October 2 but has been cancelled for that date due to the pandemic. Formal Registration for this event will begin on July 27. Please see the attached flyer for further information We hope you will be able attend! All are welcome! Please feel free to contact Angie Michelini at amichelini [ mailto:apolsgrove@tln.lib.mi.us | @tln.lib.mi.us ] or Carl Swanberg at swanbergc(a)cantonpl.org with any questions you may have about the Technology Forum. Thank you, Angie Michelini The Library Network 41365 Vincenti Court Novi, MI 48375 248-716-5583 amichelini(a)tln.lib.mi.us

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Little Free Libraries during pandemic
by Nellie Danke 09 Jul '20

09 Jul '20

Our library's Friends group has built & received permission to place Little Free Libraries in two locations in our community (yay!). As the group's annual book sale is canceled this year, they will be filling the LFLs with donated books that they had collected & stored before the library closed in March. I'd appreciate any guidance or signage that I can pass on to our Friends group about operating Little Free Libraries during a pandemic. Thanks! -- Danielle 'Nellie' Danke Director Suttons Bay Bingham District Library PO Box 340 416 Front Street Suttons Bay, MI 49682 231-271-3512 sbbdl.org

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Re: [Michlib-l] Virtual Summer Reading Program
by Gregory Hayes 09 Jul '20

09 Jul '20

Hello everyone - Our Summer Reading numbers are the highest we've ever had! I was expecting a downturn but surprisingly registration and participation have been very strong for children. Through the amazing efforts of our Children's manager our program is a somewhat hybrid combination of virtual, hands on, and drive in activities. There are crafts in conjunction with virtual programs that parents pick up by driving though, in car story time, and socially distactanced activities in the parking lot as with our Yoga for Kids program this morning. Greg -- * Gregory H**ayes - Director*

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Sanitizer
by Amy Goldyn 09 Jul '20

09 Jul '20

I have another supplier of sanitizer to pass along. It's the St. Julian Winery and it can be purchased online here: https://www.stjulian.com/store/liquid-sanitizer-1-gallon-jug They are currently selling the gallon jugs for $19.99 and it's the best price I've found so far. You can either pick it up at one of their locations or have it shipped. Thanks, Amy Goldyn Finance Manager Genesee District Library 4195 W. Pasadena Ave Flint, MI 48504 Phone: 810-230-3334 Fax: 810-732-1161

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Results of "Is anyone offering outside computer use?"
by Thomas Trahey 09 Jul '20

09 Jul '20

Only a few libraries responded that they have tried this. Those that did have not had any major issues. The libraries that have been doing this usually kept an ID to ensure the computer’s return. Several libraries are interested in the idea and these responses. It was pointed out that computer screens are hard to read in the sunlight and that it is a good idea to have a plan for rain. *Bellaire Public Library* has been doing this since they reopened for curbside pickup. They have a station in their outside entry with a plugged in laptop, and 2 chromebooks which patrons trade their driver's license for. They also offer them for checkout. They have not had a single issue. *Salem-South Lyon District Library * was loaning a laptop for parking lot use for 30 minute increments. They would take a photo ID as collateral and also did not give the patron a power adapter or a mouse. Now, the building is open so there is no longer a need. *Peter White Public Library*: considered the idea, but couldn’t come up with a suitable rain contingency. They will begin allowing appointments for in-building computer use beginning next week. *T.A Cutler Memorial Library*: wrote a grant for laptops for curbside usage. *Benton Harbor Public Library* has been taking chromebooks to the Farmer’s Market to allow people to do the Census. It worked okay except for people who don’t know how to use a computer. -- Thomas Trahey Mason County District Library Head of Circulation 231.843.8465 Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. ---- Library Bill of Rights

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FW: [Librariesengage] Diane Kooiker shared "Business File Proposal_.pdf" with you
by Lisa Waskin 09 Jul '20

09 Jul '20

Has anyone else received this email? I don’t recognize the name. Thanks, Lisa Lisa Waskin, Director Superior District Library 541 Library Drive Sault Ste. Marie, MI 49783 Ph. (906) 632-9331 Fax (906) 635-0210 <mailto:lisaw@uproc.lib.mi.us> lisaw(a)uproc.lib.mi.us From: Librariesengage [mailto:librariesengage-bounces@mcls.org] On Behalf Of Diane Kooiker (via Dropbox) Sent: Thursday, July 09, 2020 11:31 AM To: librariesengage(a)mcls.org Subject: [Librariesengage] Diane Kooiker shared "Business File Proposal_.pdf" with you Hi there, Diane Kooiker (dkooiker(a)herrickdl.org) invited you to view the file "Business File Proposal_.pdf" on Dropbox. <https://www.dropbox.com/l/scl/AAAt7ggveDcM-z33VP3a5akRR57GBk2Errs> View file Enjoy! The Dropbox team Diane and others will be able to see when you view this file. Other files shared with you through Dropbox may also show this info. Learn more <https://www.dropbox.com/l/AAD88YdOuP4Mnio58Fgb2s8T-_CXA6MQbmw> in our help center. Report to Dropbox <https://www.dropbox.com/l/AADTGMV9eIB6DJH7ubp1sIGSwLK5nPGqroE/report_abuse> © 2020 Dropbox

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weeding
by Grai, Rebecca 09 Jul '20

09 Jul '20

Our library was starting our weeding process before we were so rudely interrupted by COVID. I started with some of the most obviously old and outdated books. We want to continue when we get back on campus with a more detailed and thorough weeding. We are a small (30,000 items) private, business university. I'm hoping you will share your thoughts and ideas about weeding and your library's criteria for weeding. We have a written policy/procedure, but it's pretty basic and broad. Any help will be appreciated. Thanks, Becky Grai Strosacker Library Northwood University Midland, MI

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