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Accepting credit/debit cards compiled
by Janelle Martin 15 Nov '16

15 Nov '16

Hello Everyone, I compiled the results from my original email in October asking what service you use to accept credit or debit card payments. I am attaching both my results and the results from Matt Church in April 2015. Also, Holly Hentz from Hamburg Township sent her credit card policy along with her answers, so I thought I would include it also. It looks like Square is getting more and more popular based on the results of both surveys. My library will be comparing Square to another credit card service from a company we already deal with and then decide between the two services. Let me know if you have any questions. Thank you very much, Janelle Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin(a)lib.lapeer.org 810-664-6971 ext 3218 Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary Grow. Enrich. Connect.

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pay phones in your library?
by Jennifer Hassell 15 Nov '16

15 Nov '16

How many libraries out there still have pay phones in their buildings? If you have gotten rid of them what has been the public response? If you still have them do you know how often they are used? Do you pay a monthly usage fee to a phone company? A private maintenance company? Thanks! Jen Hassell Adult Services Librarian Farmington Community Library jennifer.hassell(a)farmlib.org 248-553-0300 ext 217 "I see libraries and librarians as frontline soldiers in the war against illiteracy and the lack of imagination." - Neil Gaiman

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CPL Job Posting
by Shipra Sharma 15 Nov '16

15 Nov '16

Canton Public Library currently has a new position open with our Information Services Department (now through November 30, 2016.) Following are the main details of the position along with the Job description and requirements. Job Title: Information Services Intern Supervisor: Rebecca Havenstein-Coughlin, Department Head - Information Services Starting Wage: $12.36 to $ 14.00 per hour Scheduled Hours: Eighteen (18) hours per week Apply to: Marian Nicholson, Department Head - Business Services Email: nicholsonm(a)cantonpl.org<mailto:nicholsonm@cantonpl.org> Application Deadline: 9:00 pm on Wednesday, November 30, 2016 Application packets must include: a cover letter, an official CPL employment application (available at cantonpl.org<https://www.cantonpl.org/sites/default/files/CPL_Employment_Application.pdf>) and a resume. Only complete application packets received or postmarked by 9:00 pm Wednesday, November 30, 2016 will be considered. Incomplete application packets will not be reviewed. __________________________________________________________________________________________________________________________________________________________________________________________________________________________________ POSITION SUMMARY Under the management of the Department Head Information Services, the Librarian Intern is responsible for any of the following: Reference, readers' advisory, roving, programming, cataloging, processing, collection development support, or special projects. Librarian Intern positions are reserved for graduate students currently enrolled in a master's-level library science program at an ALA-accredited university. This position is classified as a temporary part-time position and is non-exempt from overtime and provides no benefits afforded to employees classified as "regular". The nature of the work requires daytime, evening, and weekend hours. PRIMARY DUTIES AND RESPONSIBILITIES * Provide Reference, Readers' Advisory, and Roving Services to the public: o Accurately and efficiently answer patron questions in various forms o Assist and train patrons in the navigation of the library website and the library's online services o Assist patrons with self-checkout stations and other library equipment o Respond to patron questions regarding their library account, including holds, interlibrary loan, program registration, and account issues, following established policies and procedures to select appropriate solutions and communicate options to the patron o Demonstrate and troubleshoot the use of equipment, PCs, and related software as needed o Locate and retrieve library materials requested by patrons according to established procedures o Perform reader's advisory by suggesting age-appropriate materials to patrons o Maintain neat and orderly library appearance o Assist at all public service desks as needed o Assist with checkout, check-in, and shelving functions as needed, following established guidelines and procedures o Greet and assist patrons throughout the entire library, assessing patron needs and referring as needed o Refer patron queries and issues beyond the Librarian Intern's scope of authority to the Librarian-in-Charge or library administration as appropriate * Assist Librarian or Program Specialist with programs for patrons * Selects, develops, and maintains assigned collections * Assist the Librarian with collection development and maintenance tasks. * Other Duties and Responsibilities o Compile, review and/or interpret statistical data o Independently or with others, research, recommend, implement and monitor projects as assigned o Serve on workgroups/committees and participate in library initiatives as assigned o Stay informed of library news and events via review of all forms of library communication: website, email, SharePoint, library newsletter and blog. Contribute content as appropriate o Enforce library policies using a polite and professional approach o Accept special assignments or duties in support of the library's goals and objectives REQUIRED EDUCATION/KNOWLEDGE * Current enrollment in a library science program from an ALA-accredited school * One year of experience in a customer service environment * Working knowledge of common computer applications, including Microsoft Office and the Internet * Punctuality and dependability * Consistent display of public service attitude that reflects the library's values * Ability to complete special projects while maintaining routine duties * Knowledge of library operations and services, including an understanding of and adherence to fundamental principles of open access to library materials and the privacy rights of patrons * Ability to exercise initiative and independent judgment * Ability to maintain a calm atmosphere, ensure safety, and respond to emergencies * Ability to persuade, negotiate and resolve conflict * Ability to work with patrons of varied backgrounds, ages, and abilities * Written and verbal communication skills at the level typically acquired with enrollment in a Master's degree program PREFERRED QUALIFICATIONS * Coursework related to area of focus/department * Prior professional experience in a public library ESSENTIAL PHYSICAL FUNCTIONS * Ability to lift and carry boxes up to 25 lbs. and push carts weighing up to 200 lbs. * Ability to sit, stand, and walk for long periods of time, and the ability to bend, reach, stoop, or crouch when assisting patrons * Sufficient clarity of speech and hearing which permits the employee to communicate in writing and verbally * Sufficient vision which permits the employee to produce and review a wide variety of materials in both electronic and hard copy form * Ability to work effectively under stressful conditions in a fast-paced environment Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. This job description is not a contract between the library and the employee. The library reserves the right to revise this job description at its discretion. The Canton Public Library is an EEO employer. [vsmCPLlogo] Shipra Sharma Administrative Assistant-Business Services sharmas(a)cantonpl.org<mailto:nicholsonm@cantonpl.org> Canton Public Library<http://www.cantonpl.org/> 1200 S. Canton Center Rd., Canton, MI 48188 734-397-0999 x1068

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Job Re-posting: Interlibrary Loan Librarian (part-time), Rochester College
by Allison Jimenez 15 Nov '16

15 Nov '16

Ennis and Nancy Ham Library at Rochester College in Rochester Hills, MI is looking for a highly motivated individual to fill our* Interlibrary Loan Librarian (part-time)* position. *JOB TITLE: Interlibrary Loan Librarian* *DEPARTMENT: Library* *REPORTS TO: Director of Library Services* POSITION SUMMARY: Under the supervision of the Library Director, this position provides customer-responsive interlibrary loan service to Rochester College students, faculty and staff. EDUCATION AND/OR EXPERIENCE REQUIRED: - MLS/ MLIS/MSLS from an ALA accredited graduate program - Prior academic library experience - Experience in the delivery of ILL services using OCLC and MelCat ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensures that all user requests for interlibrary loan items are addressed in a timely manner - Compiles ILL statistics for local, regional and national reports - Supervises the processing of all ILL borrowing and lending requests - Knowledge of national guidelines to ensure compliance with ILL copyright standards and practices of print and electronic materials - Part-time, 15 hours per week, $15 per hour - Provides professional reference and research assistance to faculty, students, and the campus community by receiving and responding to information requests in person and remotely through phone/email/chat - Assists with collection development and fulfills faculty liaison role for assigned areas SUPERVISORY DUTIES: - Supervises and trains student workers to assist in ILL transactions REQUIRED SKILLS AND ABILITIES: - Good oral and written communication skills with high degree of computer literacy - Excellent interpersonal and organizational skills - Ability to work independently and collaboratively - Supportive of the College mission Job Description along with Employment Application can be found at http://www.rc.edu/jobs-rc/ <http://www.rc.edu/jobs-rc/>Review of applications is ongoing until position filled. To be considered for any of the openings listed above, a cover letter, resume or CV, and completed employment application must be submitted to Ginny May at gmay(a)rc.edu. <gmay(a)rc.edu> -- Allison Jimenez Director of Library Services Ham Library - Rochester College 800 W. Avon Rd. Rochester Hills, MI 48307 ajimenez(a)rc.edu 248-218-2268

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audio and video review sources
by Shannon Powers 15 Nov '16

15 Nov '16

Hello, For the libraries/librarians who purchase audiobooks, what review sources (other than Library Journal or Booklist) have been most helpful for developing adult BOCD collections? Does anyone subscribe to audiofile? On a similar note, what review sources have been most helpful for purchasing adult non-fiction DVDs? Does anyone subscribe to Video Librarian? Thanks for your time! -- Shannon Powers Adult Services Librarian | Chelsea District Library 221 S. Main St. Chelsea, MI 48118 734.475.8732 ext. 402 spowers(a)chelseadistrictlibrary.org

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E-Reader Policies
by Brian Johnston 15 Nov '16

15 Nov '16

Hello Everyone, If your library checks out e-readers to patrons, and you have a written policy on this, could you please share it? Thanks, Brian R. Johnston Head of Public Services Lincoln Township Public Library 2099 W. John Beers Road Stevensville, MI 49127 (269) 429-9575 bjohnston(a)lincolnlib.org

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Fwd: Metrics from MAP
by Jim Flury 15 Nov '16

15 Nov '16

All, A week shy of six months into the current cycle of MAP, below are some (great!) numbers I provided earlier today to our partners at Blue Cross Blue Shield of Michigan. Keep up the good work, everyone! Jim Jim Flury Technical Services Manager The Library Network 41365 Vincenti Court Novi, MI 48375 248-536-3100 x133 Fax 248-536-3098 jflury(a)tln.lib.mi.us ----- Forwarded Message ----- From: "Jim Flury" <jflury(a)tln.lib.mi.us> To: "Miller Allen, Suzanne" "Benjamin J. Puchala" Sent: Tuesday, November 15, 2016 9:33:29 AM Subject: Re: Metrics from MAP Suzanne, For the period May 23, 2016 to date: Number of passes circulated: 6,296 Number of participating cultural destinations: 419 Number of participating libraries: 638 Number of hits to the MAP website: 324,970 Number of searches performed on the MAP website: 74,770 Number of likes for the MAP Facebook page: 3,694 Number of followers on the MAP Twitter Feed: 311 Finally, we had a goal that we discussed when all of us met at the mParks office in Lansing. You will recall that the goal was 1,000,000 hits to the MAP website. I am happy to report that the total number of hits to the MAP website for the period May 24, 2015 through today now stands at 1,007,001! Isn't that great? Thank you so much for your support! One other thing: MAP is turning 10 in 2017. Let's start a discussion as to how we can celebrate the 10th birthday of this great program. Thanks again. Jim Jim Flury Technical Services Manager The Library Network 41365 Vincenti Court Novi, MI 48375 248-536-3100 x133 Fax 248-536-3098 jflury(a)tln.lib.mi.us ----- Original Message ----- From: "Miller Allen, Suzanne" To: "Jim Flury" <jflury(a)tln.lib.mi.us> Cc: "Benjamin J. Puchala" Sent: Friday, November 11, 2016 2:36:34 PM Subject: Metrics from MAP Jim, can you provide metrics for the Michigan Activity Pass for this year to date? BJ and I are working on our performance review. Suzanne Miller Allen Director, Community Responsibility Blue Cross Blue Shield of Michigan

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Author visits
by Trish Burns 15 Nov '16

15 Nov '16

Good morning! My great Friends group wants to sponsor an author visit in 2017. For those of you have had successful author visits, would you please let me know who it was and whether you went through an agent or booking service? Thanks much - Trish Burns, Director Bay County Library System 500 Center Avenue Bay City, MI 48708 tburns(a)baycountylibrary.org 989-894-2837 ext.2214

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Books up for grabs
by Betsy Myers 14 Nov '16

14 Nov '16

We have ten copies of Cowboys are my Weakness <https://www.amazon.com/Cowboys-Are-My-Weakness-Paperback/dp/0393326357> by Pam Houston and The New Punk <https://www.amazon.com/New-Punk-Zev-Lawson-Edwards/dp/0996311610/ref=sr_1_1…> by Zev Lawson Edwards for whoever responds first. I can send them through RIDES if you tell me your number. Thanks! -- *Betsy Myers* Reference Department Interlibrary Loan/Programming *Traverse Area District Library* 610 Woodmere Ave Traverse City, MI 49686 231 932-8502

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Walled Lake City Library: youth services librarian position available
by Alyson Lobert 14 Nov '16

14 Nov '16

The Walled Lake City Library is currently accepting applications for a part-time youth services librarian. The posting for this position is attached and is also available at the library's website <http://walledlake.ploud.net/about-us/employment-volunteer-opportunities>. The closing date is November 28, 2016. Thanks, Alyson Lobert Library Director Walled Lake City Library 1499 E. West Maple Walled Lake, MI 48390 248.624.3772 walledlakelibrary.org

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