June 2020 - Michlib-l - liblists.org

Beginning Beekeeping Program
by Tracy Wilson (Roseville Public Library) 13 Jul '20

13 Jul '20

For anyone who is interested the Roseville Library is hosting a virtual program on the basics of beekeeping. Want to learn more about beekeeping? Join us Tuesday, June 16th at 6:30 PM as Master Gardener and Conservation Steward Dave Putt will provide an overview of beekeeping basics for the novice beekeeper. Here is a link to the Zoom meeting for the program: https://zoom.us/j/99158521147 Tracy Wilson Adult Services Coordinator (P) 586-447-4558 twilson(a)roseville-mi.gov rosevillelibrary.org<http://rosevillelibrary.org> [1506800616286_PastedImage] <https://www.facebook.com/RosevillePublicLibraryMI>

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Computer Systems Technician job opening
by Lisa Hoenig 10 Jul '20

10 Jul '20

Hello! The Ypsilanti District Library has an opening for a full-time Computer Systems Technician. Applications are welcomed at the address below, or can be sent to my email. Lisa Lisa Hoenig, Director Ypsilanti District Library 5577 Whittaker Road (734)879-1300 Ypsilanti, Michigan 48197 fax (734)482-0047 www.ypsilibrary.org<http://www.ypsilibrary.org/> lisa(a)ypsilibrary.org<mailto:lisa@ypsilibrary.org> *************************************************** Act as if what you do makes a difference. It does. -- William James ** YPSILANTI DISTRICT LIBRARY Job Posting: Computer Systems Technician (Full Time/40 hours per week) Date: April 21, 2017 The Ypsilanti District Library seeks an enthusiastic and experienced Computer Systems Technician with a strong commitment to public service excellence to join our team. Nature of Work/Responsibilities: Under the supervision of the Technology Manager, the Computer Systems Technician performs routine tasks to support the technology needs of staff and patrons at all YDL facilities. Will work with PCs, tablets, printers, library automation, wi-fi, RFID, self-check, copier/faxes, A/V equipment, UPS systems, payment solutions, telephones and server room/data closet management. Duties include: * Install and maintain upgrades for computer software, hardware, and other peripheral equipment. * Provide end user help desk support for both staff and patrons. Assist staff in routine troubleshooting. * Assist with server maintenance, including backups, updates, and anti-virus software. * Provide secondary support to Technology Manager to monitor, analyze, and respond to system events and error logs as well as monitoring and troubleshooting network connectivity. * Develop and maintain inventory database for all Library equipment. * Develop documentation as needed. May write and revise user training manuals and procedures. * Evaluate technology to determine need for upgrades and new products, including hardware, software, and appropriate licensing and network agreements. * Collect, evaluate, and report on usage statistics and trends. * Effectively communicate technology-related problems and resolutions. Qualifications and Necessary Knowledge, Skills, and Abilities: High School diploma or equivalent required. Associate's degree in computer-related field preferred. * Working knowledge of wireless networks (laptop wireless settings) * Working knowledge of Active Directory and Group Policy * Working knowledge of current MS operating systems and MS Office suites * Understanding of basic networking (TCIP/IP, DNS, DHCP) * Strong hardware troubleshooting skills and familiarity with remote support * Knowledge of antivirus software and malware remediation * Familiarity with imaging solutions * Web development skills desirable, working knowledge of Drupal a plus * Ability to maintain confidentiality * Ability to organize, prioritize, and coordinate multiple tasks * Ability to function in a professional manner, work independently, and use good judgment * Ability to work flexible hours including evenings and weekends * Excellent communication and organizational skills * Valid driver's license required Salary/ Benefits: $34,320 annual salary ($16.50/hr), and a comprehensive benefits package including generous paid time off, twelve paid holidays, family coverage for health, vision, and dental insurance, an employer contribution to retirement and a voluntary 457 plan. To Apply: Send resume, cover letter, and completed application form (available online at www.ypsilibrary.org<http://www.ypsilibrary.org> ) by Wednesday, May 10 to: Human Resources or lisa(a)ypsilibrary.org<mailto:lisa@ypsilibrary.org> Ypsilanti District Library 5577 Whittaker Road Ypsilanti, MI 48197 YDL is an equal opportunity employer

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Re: [Michlib-l] Libraries with 501(c)(3) status
by Reed, Nyama 09 Jul '20

09 Jul '20

Hello Rebecca, I have been working on such a thing for the past 2 years. To my understanding, the library itself cannot be a 501(c)3. Please see this summary: " Public libraries that are government agencies can receive donations, and they are tax-deductible for donors, so the question is, should your Friends or foundation become a 501(c)(3)?" Hence a library CANNOT be a 501(c)3, rather they can have a Friends or Foundation that is a 501(c)3 and provides the library with additional financial support. http://librarystrategiesconsulting.org/2017/09/should-we-be-a-501c3/ They are then legally and financially separate from the library. This can have positives and negatives. My library already has a Friends group that has been operating long before my 6 years here. They are excellent. They have all the requisite paperwork in place and used a lawyer to help them set it up years ago. There is a board with monthly meetings and a treasurer, who happens to be an accountant, who handles all the money and the annual tax returns. The library cannot tell them what to do, since they are legally separate. They choose to give us money and approve what we use it for. This year they gave us $35,000 and we use the money for programming, tech, and furniture - "enhancements" not in our operational budget which is funded by tax dollars and fines. We are in the process of also creating a 501(c)3 Foundation, with a different mission than the Friends group. The goal of the Foundation is specifically to raise $5 million, which will then be invested and the annual interest income will be given to the library to support our strategic plan initiatives (i.e. a building study, new study rooms, more solid funding for programming, staff and collections). 1. Did you pay an attorney? Yes, we interviewed 4 attorneys based on recommendations from other libraries or online reviews. There were surprisingly few attorneys in the Milwaukee area that specialized in setting up non-profits. Certainly, you could use any lawyer, not one who specializes. Another area library used an attorney to set up their fund after receiving a $5.5 Million bequest and the total bill was between $10k-20k. Bc the attorney can be very expensive, and we don't have that amount of money, we are writing the bylaws ourselves using other library foundation bylaws as an example. We will then run the final bylaws by the attorney with questions and have her file the official state paperwork and the IRS paperwork. Luckily we have an attorney on the Foundation Board and she has helped us hone things with a legal eye, though her area of expertise is not in establishing non-profits. We are hoping our total attorney costs will be under $5k. 2. Did you use free legal assistance? In my experience free "legal aid" doesn't do this sort of thing and as mentioned above we were not able to find a local lawyer willing to do it for free. It's still worth the effort to see if you can find an area attorney who will work with you for free or lower cost, or even get them to join the Board. 3. How long did the process take? Don't be scared off by my saying I have been working on it for two years. We created a very large, ambitious, strategic plan in 2016. In 2017 we started looking at what it would take to create the foundation, then create the investment fund at the area Community Foundation (i.e. the actual investment vehicle), etc. We interviewed attorneys this past Spring, then interviewed people for the Foundation Board, I started the Bylaws based on examples and have been sending them to the board members via email for feedback. We were delayed by a couple urgent big issues that came up and took my time away from the bylaws, and then I got a concussion which resulted in no work on it for 2 months. I am back at it with the goal of finishing the bylaws draft by the end of this month and completing the Foundation paperwork with the lawyer in the 1st quarter of 2020. I would imagine setting up a Friends group would be much easier time-wise. A full foundation for investment purposes is a little more work. 4. What are the pros in being a 501(c)(3)? Again a library itself is not allowed to be a 501(c)3. I think the more accurate question is what are the pros and cons of a library establishing a Friends group or a Foundation. The pros are you have people interested in raising money for your library and then giving you the money for library projects. They provide financial support beyond what the municipal tax base provides. They can organize and hold book sales or "wine tastings" as special events. Things that staff don't have the time to do. 5. Are there cons in being a 501(c)(3)? The cons to a Friends group or Foundation is that they may view the raised money as THEIRS. Their territory. And they may not approve you using it for what you wish, or they turn it into a fiefdom with feelings of power. I have seen very dysfunctional Friends and Foundations and have heard horror stories from other libraries. Thankfully my current Friends group has no drama or power issues. I am working very hard to set-up our coming Foundation so they raise the money, it goes directly into the investment fund, and then the interest income is passed to the library at the end of the year to "support the Library Board approved strategic plan initiatives." The Foundation will have no input in how the money is used and cannot say "no." Another con may be that your municipality may say: Oh, you have $5 million in your foundation so we can cut your budget... I have found that getting "only" $35k from our Friends group does not impact our municipal funding. When it comes up I explain that the Friends enable us to replace all of our furniture so we didn't have to make a capital request to the Village for it. With the goal of $5 million in a fund, potentially generating interest income of $250,000/year (fyi, our annual budget is $800,00 of which we get $700,000 in municipal taxes), we will protect the money by having donors specifically state what the money is for. i.e. strategic initiatives, not new carpeting or the electric bill. My advice is to figure out WHY you or someone else wants the library to be a 501c3 - or more accurately - why you want Friends or a Foundation to do fundraising for you and give you extra money. How much? $5,000 per year in book sales or $1 million for a building addition? Knowing your end goal will help you determine if it is worth it. I don't know that it'd be worth the effort for $1,000/yr. But maybe for $5k-10k/yr. Definitely for $35k-250k/yr. 6. Is your Friends group a 501(c)(3)? Yes 7. In retrospect, are you glad your library is a 501(c)(3)? Not applicable. 8. Is the ROI worth it? The ROI on our Friends is totally worth it. The pending ROI on a Foundation remains to be seen, but if we do not raise $5 Million and use it to solidify our funding base, then we will end up having to make major cuts in the future. Avoiding cuts, and potentially finding extra enhancement, makes it worth it to me. Best of luck on whatever path you take. Feel free to email or call me anytime to ask questions. And check out this article on how my neighboring library set-up and defined what their bequest will be used for (i.e. protecting it from calls to use it for operational expenses). PS I'm totally happy for them but jealous that they got a huge donation and I am working to raise that much. :-) https://www.jsonline.com/story/communities/northshore/news/shorewood/2019/1… Sincerely, Nyama Nyama Y. Reed Library Director N.Reed(a)WFBLibrary.org 414-755-6551 (direct line) Whitefish Bay Public Library 5420 North Marlborough Drive Whitefish Bay, WI 53217 414-964-4380 (main line) Our Mission The Whitefish Bay Public Library, as a cornerstone of the community, is dedicated to connecting people of all ages, inspiring a love of learning and providing easy access to ideas, information and resources. *Please be advised electronic mail becomes a "public record" as allowed under public record laws when sent or received as part of normal business processes. -----Original Message----- Message: 1 Date: Wed, 11 Dec 2019 15:10:14 -0500 From: Rebecca Higgerson <rhiggerson(a)brandonlibrary.org> To: michlib-l(a)mcls.org Subject: [Michlib-l] Libraries with 501(c)(3) status Message-ID: <2681be5dfa69d01ea7f325312ecc4033(a)mail.gmail.com> Content-Type: text/plain; charset="utf-8" In our current Strategic Plan, we were asked to investigate 501(c)(3) status for our library. For those of you who have done this, I would appreciate getting some feedback: 1. Did you pay an attorney? 2. Did you use free legal assistance? 3. How long did the process take? 4. What are the pros in being a 501(c)(3)? 5. Are there cons in being a 501(c)(3)? 6. Is your Friends group a 501(c)(3)? 7. In retrospect, are you glad your library is a 501(c)(3)? 8. Is the ROI worth it? Thanks in advance! *Rebecca Higgerson* Director Brandon Twp Public Library 304 South Street Ortonville MI 48462 248-627-1474

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ALA News: ALA takes responsibility for past racism, pledges a more equitable association
by Jennifer L. Dean 30 Jun '20

30 Jun '20

ALA takes responsibility for past racism, pledges a more equitable association<https://bit.ly/2CQ76nO> The American Library Association (ALA) accepts and acknowledges its role in upholding unjust systems of racism and discrimination against Black, Indigenous, and People of Color (BIPOC) within the association and the profession. We recognize that the founding of our Association was not built on inclusion and equity, but instead was built on systemic racism and discrimination in many forms. We also recognize the hurt and harm done to BIPOC library workers and communities due to these racist structures. We commit to our core values, particularly equity, diversity, and inclusion, and will demonstrate this commitment by reassessing and reevaluating our role in continuing to uphold unjust, harmful systems throughout the Association and the profession. We will include ALA members, ALA staff, and the profession in our movement forward, and we are developing a plan toward becoming the inclusive association we aspire to be. Read more<https://bit.ly/2CQ76nO> ALA Executive Director Tracie D. Hall says dismantling racism in library and information services is overdue<https://bit.ly/38mhUpt> During the inaugural ALA Virtual Event last week, American Library Association (ALA) Executive Director Tracie D. Hall issued a strong challenge for our nation’s librarians, library professionals and library supporters, calling for support of a workforce that reflects a diverse client base, universal digital access, and a deeper financial commitment to libraries. Hall outlined a three-pronged platform of priorities for library advocates, including universal broadband, rapid diversification of the library and information services field, and a commitment from local and federal governments and public and private funders to broaden the philanthropic infrastructure of libraries. Underlying these three priorities, she said, is the guiding principle of justice. Read more<https://bit.ly/38mhUpt> ALA statement affirming the rights of transgender people<https://bit.ly/3gfhxjm> The American Library Association (ALA), and particularly its Rainbow Round Table, unequivocally and emphatically stands in solidarity with its transgender staff and members, transgender library workers, transgender library users, transgender authors, and the transgender members of the communities we serve. As an organization committed to social justice, ALA seeks to support all transgender people, and in particular, those who are vulnerable or at risk of discrimination, including supporting the specific needs and perspectives of transgender people who are Black, Indigenous, and People of Color, transgender people in sex work, transgender migrants and asylum seekers, intersex people (who may or may not identify as trans), transgender children and youth, senior transgender people, and transgender people with disabilities. Read more<https://bit.ly/3gfhxjm> American Libraries’ AL Direct e-newsletter goes weekly starting July 8<https://bit.ly/3iaQ7ga> Starting July 8, AL Direct, the e-newsletter of American Libraries magazine, will change to a weekly schedule and showcase an updated design. The newsletter, which is currently mailed on Tuesdays and Fridays, will mail every Wednesday. Read more<https://bit.ly/3iaQ7ga> Libraries Transform Book Pick digital reading program returns Sept. 14-28 with an epic saga<https://bit.ly/31xHqa4> The Libraries Transform Book Pick will return Sept. 14-28, 2020 with its second ebook selection: Lauren Francis-Sharma’s “Book of the Little Axe,” published by Atlantic Monthly Press, an imprint of Grove Atlantic. During the lending period, ebook copies of “Book of the Little Axe” will be available without waitlists or holds through U.S. public libraries using OverDrive. Readers will only need a library card and the Libby app to borrow and read the ebook. A collaboration between the American Library Association (ALA) and OverDrive, the Libraries Transform Book Pick is a digital reading program that connects book lovers across the country with simultaneous access to an ebook to foster conversation across communities. Free marketing resources like social media graphics and a template press release will be available later this summer to help libraries promote the program and encourage check outs. A discussion guide and other materials to inspire discussion about the book will also be available. Ambitious and masterfully wrought, “Book of the Little Axe” is an incredible journey, spanning decades and oceans from Trinidad to the American West during the tumultuous days of warring colonial powers and westward expansion. Read more<https://bit.ly/31xHqa4> AASL Shares EDI Resources for Educators<https://bit.ly/3ikJBU7> The American Association of School Librarians (AASL) has released Equity, Diversity, and Inclusion (EDI) resources created by the 2019-2020 Presidential Initiative Task Force. Advised by AASL President Mary Keeling, the committee, hosted office hours, designed informative bookmarks, and presented a webinar on EDI in the school library. The resources can be found at www.ala.org/aasl/all/EDI<http://www.ala.org/aasl/all/EDI>. Read more<https://bit.ly/3ikJBU7> Public Library Association launches 2021 health insurance enrollment project<https://bit.ly/2NHZBBN> Through the third cycle of its health insurance enrollment and education initiative, Libraries Connecting You to Coverage, the Public Library Association (PLA) is offering a series of mini-grants of up to $2,000 to support up to 30 U.S. public libraries to become Certified Application Counselor Designated Organizations (CDOs), which are able to certify staff and volunteers as Certified Application Counselors ahead of the Open Enrollment period of the Affordable Care Act (ACA). The application period opens on July 1 and runs through July 17, 2020. Before the Open Enrollment period, which starts November 1 and runs through December 15, 2020, awardees will receive training and support to assist patrons with enrolling in health insurance plans, to disseminate information, and to partner with community health groups to make a positive impact. Read more<https://bit.ly/2NHZBBN> Member manager sought for YALSA’s blog, The Hub<https://bit.ly/3ihDcct> The Young Adult Library Services Association seeks a member manager for its collection development and content curation blog, The Hub for 2020-2021 term. The member manager will serve a one-year term starting Aug. 17, 2020, with an option to renew based on performance. Main responsibilities include leading an advisory board to provide oversight in creating, soliciting, and managing content for the blog. Additionally, the member manager will help manage the selected lists blogging teams and the dissemination of the selected lists, as well as the promotion and technical maintenance of the blog. Read more<https://bit.ly/3ihDcct> AWARDS AND GRANTS Recipients of the 2020 David Cohen/EMIERT Multicultural Award announced<https://bit.ly/3if0wrb> Valeria Estefanía Dávila Gronros receives first deg farrelly Memorial/Alexander Street AMIA/FMRT Media Librarian Scholarship<http://www.ala.org/news/press-releases/2020/06/valeria-estefan-d-vila-gronr…> The Library History Round Table (LHRT) announces the winner of the 2020 Justin Winsor Library History Essay<https://bit.ly/3ihV32T> ALA PUBLISHING Celebrating how library workers are making a difference for their communities<https://bit.ly/2ZiMmNa> Jennifer L. Dean - PhD, MLIS - she, her, hers MLA Board of Directors and ALA Councilor Dean of Libraries and Instructional Technology University of Detroit Mercy deanjl(a)udmercy.edu Sent using Outlook for Android<https://aka.ms/ghei36>

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MI School Safe Schools Roadmap
by Lancaster, Cathy (MDE) 30 Jun '20

30 Jun '20

Today the state released the Safe Schools Roadmap and I encourage you to read it in its entirety here: https://www.michigan.gov/documents/whitmer/MI_Safe_Schools_Roadmap_FINAL_69… Some highlights to be aware of: What are school opening scenarios for Fall 2020? Depending on the status of MI Safe Schools, there are three scenarios for school opening in fall 2020 [the 4th is for not opening but doing virtual]: 1. Schools open for in-person instruction with minimal required safety protocols (MI Safe Start Phase 6). 2. Schools open for in-person instruction with moderate required safety protocols (MI Safe Start Phase 5). 3. Schools open for in-person instruction with more stringent required safety protocols (MI Safe Start Phase 4). 4. Schools do not open for in-person instruction and instruction is provided remotely (MI Safe Start Phases 1-3). Most of Michigan is in phase 4, with regions 6 & 8 in phase 5. Each school district will be able to adjust plans according to their local situations. The Governor reminded us all in the press conference today that Michigan is on a "dial," meaning some regions may have to dial back a phase or dial up depending on the virus - these phases will effect school openings. I highly recommend reaching out and working with your local school districts to offer support and if your library is open, being aware of the school guidelines for students. Thanks, Cathy Lancaster Youth Services Coordinator Library of Michigan 702 W. Kalamazoo St. Lansing, MI 48915 LancasterC5(a)michigan.gov<mailto:LancasterC5@michigan.gov> | 517-335-8129 | www.mi.gov/libraryofmichigan<http://www.mi.gov/libraryofmichigan> Follow us: Facebook<https://www.facebook.com/libraryofmichigan/> | Twitter<https://twitter.com/libraryofmich> | Instagram<https://www.instagram.com/libraryofmichigan/> You have the power to shape your future, and the future of all children, by counting everyone in your home in the 2020 Census<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy2020cen…>. [A close up of a sign Description automatically generated]

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Address verification services
by Anne Barnard 30 Jun '20

30 Jun '20

Is anyone using something besides Quipu or Patron Point to verify patron's addresses that connect to your ILS and create a library card? Thank you, Anne Anne Barnard ILS Coordinator Orion Township Public Library 825 Joslyn Road Lake Orion, MI 48362 Phone: 248-693-3000 x441 Direct Phone: 248-287-8011 abarnard(a)orionlibrary.org<mailto:abarnard@orionlibrary.org> www.orionlibrary.org

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JULY 2! -- New Opportunities in Adult Programming - HOTSPOT LENDING, July 2 @ 2pm ET
by Shannon White - Library of Michigan 30 Jun '20

30 Jun '20

Sorry, that should say July 2 at 2pm. We meet on Thursdays at 2:00 pm Eastern. See you on Thursday, July 2 for the Hotspot Lending virtual discussion below. sdw From: White, Shannon (MDE) Sent: Tuesday, June 30, 2020 1:11 PM To: 'michlib-l(a)mcls.org' <michlib-l(a)mcls.org> Subject: New Opportunities in Adult Programming - HOTSPOT LENDING, July 2 @ 2pm ET We hope you can join us on Thursday as we discuss HOTSPOT LENDING with Jackson District Library Director, Sara Tackett. Details to join the meeting are below. The New Opportunities in Adult Programming virtual meeting is scheduled for Thursday, July 2 at 2:00 pm Eastern. This week our topic is hotspot lending. LM currently has CARES Act grants funding available for digital inclusion efforts and that includes obtaining hotspots for lending as one use of the funds. Thursday we will hear about one library's hotspot lending program and also look at other hotspot lending best practices from around the country and find materials that you can use to set up your own lending program. We hope this session will give you some ideas for your own hotspot lending program. Do you already lend hotspots? If so, please attend and share your own best practices, plus your own do's and don'ts with your library colleagues. To review notes and find the recording link to all our New Opportunities in Adult Programming virtual meetings visit our Google folder here: https://bit.ly/lm-adult (includes chat logs) You can add your own questions and tips to this as well to share with your colleagues. We use the same link each time we meet. You can add your own questions and tips to this as well to share with your colleagues. Join us online or by telephone here: https://michigan-host.zoom.us/j/98381393043?pwd=YkJJUkdGZFV5VEVvckVJY3g3R3h… Password: 340524 Telephone: 216 706 7005 OR 8664345269 (US Toll Free) Conference code: 579192 We hope libraries continue to build on the skills and creativity we have seen during the stay at home environment. Creating new opportunities for library engagement with creative services in multiple environments will be necessary now and in the future. Please let us know if you have questions. Shannon Shannon White Library of Michigan, 702 W. Kalamazoo, Lansing, MI 48909 Whites29(a)michigan.gov<mailto:Whites29@michigan.gov> 517-335-1507 | www.mi.gov/libraryofmichigan<http://www.mi.gov/libraryofmichigan> Schedule: Tue-Fri, 8-5

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Request.......Stephanie Daniels
by Stephanie Daniels 30 Jun '20

30 Jun '20

Hello, How are you doing? i need a quick favor from you, Let me know if you are available. Awaiting your response Stephanie Daniels

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New Opportunities in Adult Programming - HOTSPOT LENDING, July 3 @ 2pm ET
by Shannon White - Library of Michigan 30 Jun '20

30 Jun '20

We hope you can join us on Thursday as we discuss HOTSPOT LENDING with Jackson District Library Director, Sara Tackett. Details to join the meeting are below. The New Opportunities in Adult Programming virtual meeting is scheduled for Thursday, July 3 at 2:00 pm Eastern. This week our topic is hotspot lending. LM currently has CARES Act grants funding available for digital inclusion efforts and that includes obtaining hotspots for lending as one use of the funds. Thursday we will hear about one library's hotspot lending program and also look at other hotspot lending best practices from around the country and find materials that you can use to set up your own lending program. We hope this session will give you some ideas for your own hotspot lending program. Do you already lend hotspots? If so, please attend and share your own best practices, plus your own do's and don'ts with your library colleagues. To review notes and find the recording link to all our New Opportunities in Adult Programming virtual meetings visit our Google folder here: https://bit.ly/lm-adult (includes chat logs) You can add your own questions and tips to this as well to share with your colleagues. We use the same link each time we meet. You can add your own questions and tips to this as well to share with your colleagues. Join us online or by telephone here: https://michigan-host.zoom.us/j/98381393043?pwd=YkJJUkdGZFV5VEVvckVJY3g3R3h… Password: 340524 Telephone: 216 706 7005 OR 8664345269 (US Toll Free) Conference code: 579192 We hope libraries continue to build on the skills and creativity we have seen during the stay at home environment. Creating new opportunities for library engagement with creative services in multiple environments will be necessary now and in the future. Please let us know if you have questions. Shannon Shannon White Library of Michigan, 702 W. Kalamazoo, Lansing, MI 48909 Whites29(a)michigan.gov<mailto:Whites29@michigan.gov> 517-335-1507 | www.mi.gov/libraryofmichigan<http://www.mi.gov/libraryofmichigan> Schedule: Tue-Fri, 8-5

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Re: [Michlib-l] Staff Talking Points
by Amelia Yunker 30 Jun '20

30 Jun '20

This is what we put together for staff who had requested a script. I took some wording from other library posts on listservs. It covers general reminders, patrons who visit and aren't wearing masks, patrons not maintaining social distancing, disagreements between two patrons, and some key phrases for use with specific situations (copier problems, when the building has reached capacity, patron complaints, etc.) Amelia -- Amelia Yunker MLIS Head of Adult Services Salem-South Lyon District Library ayunker(a)ssldl.info (248) 437-6431 ext. 201 [image: America's STAR Libraries 2018]

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