July 2018 - Michlib-l - liblists.org

Novi Public Library Employment Opportunity - Support Services Clerk - 21-hours
by Marcia Dominick 11 Jul '18

11 Jul '18

*EMPLOYMENT OPPORTUNITY:* *Position: Support Services Clerk (Customer Service), Permanent Part-Time* *Job Duties:* · Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists Library patrons while employing the Library’s and City of Novi’s customer service principles. · Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions. · Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on current Library policies and procedures; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner. · Assists with opening and closing procedures for the Support Services Department. · Assists with the overall maintenance and orderliness of the Library’s collections, display areas, and department areas. · Assists in accomplishing the Library’s and the Support Service Department’s goals. · Assists, as assigned, to perform Outreach Services duties. Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads and unloads materials from carts. · Assists, as assigned, to perform Technical Services duties. Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials. · Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons. · Performs other duties as assigned. *Job Requirements:* · High school diploma or equivalent required; Bachelor’s Degree preferred. · Knowledge of alphabetical, numerical, and decimal systems of arrangement. · Proficient in MS Office, Internet browsers, and other computer related technology. · Ability to take direction willingly and easily adaptable to change. · Enthusiastic, positive, friendly and approachable. · Strong attention to customer service. · Strong obligation to confidentiality. · Strong organizational skills and attention to detail. · Strong verbal, written, and interpersonal communication skills. · Physical mobility, vision, hearing, and manual dexterity essential. · Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt. *Hours: *21 hours per week · Sunday, 1 – 6 p.m. · Monday, 5 – 9 p.m. · Thursday, 4 – 9 p.m. · Alternating Friday/Saturday, 11 a.m. – 6 p.m. *Salary:* $11.56 per hour *Benefits:* Time benefits (vacation, personal business, holiday, and sick) based on a part-time employee formula. *Application: * · Resume, cover letter, and application required. · Available at http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx · Send to: Marcia Dominick, Administrative Assistant Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 · E-mail: mdominick(a)novilibrary.org *Deadline:* Tuesday, July 24, 2018 by 5 p.m. [image: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]*Marcia Dominick* | Administrative Assistant Novi Public Library |45255 West Ten Mile Road | Novi, MI 48375 Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204 www.novilibrary.org *Inform. Inspire. Include.*

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Novi Public Library Employment Opportunity - Support Services Clerk - 18-hour
by Marcia Dominick 11 Jul '18

11 Jul '18

*EMPLOYMENT OPPORTUNITY:* *Position: Support Services Clerk (Customer Service), Permanent Part-Time* *Job Duties:* · Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists Library patrons while employing the Library’s and City of Novi’s customer service principles. · Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions. · Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on current Library policies and procedures; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner. · Assists with opening and closing procedures for the Support Services Department. · Assists with the overall maintenance and orderliness of the Library’s collections, display areas, and department areas. · Assists in accomplishing the Library’s and the Support Service Department’s goals. · Assists, as assigned, to perform Outreach Services duties. Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads and unloads materials from carts. · Assists, as assigned, to perform Technical Services duties. Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials. · Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons. · Performs other duties as assigned. *Job Requirements:* · High school diploma or equivalent required; Bachelor’s Degree preferred. · Knowledge of alphabetical, numerical, and decimal systems of arrangement. · Proficient in MS Office, Internet browsers, and other computer related technology. · Ability to take direction willingly and easily adaptable to change. · Enthusiastic, positive, friendly and approachable. · Strong attention to customer service. · Strong obligation to confidentiality. · Strong organizational skills and attention to detail. · Strong verbal, written, and interpersonal communication skills. · Physical mobility, vision, hearing, and manual dexterity essential. · Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt. *Hours: *18 hours per week · Sunday, 12 – 6 p.m. · Thursday, 9 a.m. – 2 p.m. · Alternating Friday/Saturday, 11 a.m. – 6 p.m. *Salary:* $11.56 per hour *Benefits:* None *Application: * · Resume, cover letter, and application required. · Available at http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx · Send to: Marcia Dominick, Administrative Assistant Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 · E-mail: mdominick(a)novilibrary.org *Deadline:* Tuesday, July 24, 2018 at 5 p.m. [image: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]*Marcia Dominick* | Administrative Assistant Novi Public Library |45255 West Ten Mile Road | Novi, MI 48375 Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204 www.novilibrary.org *Inform. Inspire. Include.*

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Novi Public Library Employment Opportunity - Support Services Clerk - 16-hour
by Marcia Dominick 11 Jul '18

11 Jul '18

*EMPLOYMENT OPPORTUNITY:* *Position: Support Services Clerk (Customer Service), Permanent Part-Time* *Job Duties:* · Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists Library patrons while employing the Library’s and City of Novi’s customer service principles. · Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions. · Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on current Library policies and procedures; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner. · Assists with opening and closing procedures for the Support Services Department. · Assists with the overall maintenance and orderliness of the Library’s collections, display areas, and department areas. · Assists in accomplishing the Library’s and the Support Service Department’s goals. · Assists, as assigned, to perform Outreach Services duties. Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads and unloads materials from carts. · Assists, as assigned, to perform Technical Services duties. Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials. · Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons. · Performs other duties as assigned. *Job Requirements:* · High school diploma or equivalent required; Bachelor’s Degree preferred. · Knowledge of alphabetical, numerical, and decimal systems of arrangement. · Proficient in MS Office, Internet browsers, and other computer related technology. · Ability to take direction willingly and easily adaptable to change. · Enthusiastic, positive, friendly and approachable. · Strong attention to customer service. · Strong obligation to confidentiality. · Strong organizational skills and attention to detail. · Strong verbal, written, and interpersonal communication skills. · Physical mobility, vision, hearing, and manual dexterity essential. · Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt. *Hours: *16 hours per week · Monday, 5 – 9 p.m. · Thursday, 2 – 9 p.m. · Alternating Friday/Saturday, 9:30 a.m. – 2:30 p.m. *Salary:* $11.56 per hour *Benefits:* None *Application: * · Resume, cover letter, and application required. · Available at http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx · Send to: Marcia Dominick, Administrative Assistant Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 · E-mail: mdominick(a)novilibrary.org *Deadline:* Tuesday, July 24, 2018 at 5 p.m. [image: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]*Marcia Dominick* | Administrative Assistant Novi Public Library |45255 West Ten Mile Road | Novi, MI 48375 Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204 www.novilibrary.org *Inform. Inspire. Include.*

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MCDA Webinar: Top Five Policies for Libraries 7/24/28, 12 noon
by Sheryl Mase 11 Jul '18

11 Jul '18

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Still Seats Available for Libraries and Social Workers in Collaboration Workshop
by Nancy Studebaker-Barringer 11 Jul '18

11 Jul '18

Whole Person Librarianship Libraries and Social Workers in Collaboration Workshop Friday, July 13, 2018 9:00am - 4:00pm at Niles District Library We will explore systems theory, cultural humility, and reflective supervision as they apply to library practice. Presenter, Sara Zettervall, was a 2014 ALA Emerging Leader and is on the forefront of research into collaborative service. She will provide context, and participants will have ample time to apply these concepts to examples from their own libraries and engage in guided small- and large-group conversations. Participants will come away from the session with new approaches to public service, guided by proven social work methods. Lunch will be served. This training is open to anyone working in a public library in Michigan! Please e-mail me if you are interested in attending. Nancy Studebaker-Barringer, Director Niles District Library 620 E Main Niles, MI 49120 Phone 269 683 8545 x122 Fax 269 683 0075 Cell 269 277 0127 www.nileslibrary.com <http://www.nileslibrary.com>

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Michigan Libraries for Life.
by David Conklin 11 Jul '18

11 Jul '18

I'm pleased to pass on this information from Shalonda Griffin regarding Michigan Libraries for Life (ML4L). Please use this link to sign up for one or more ML4L training sessions: https://goo.gl/forms/TXdrrUT8XkEBka0h1 ML4L training sessions provide the confidence to host a successful Michigan Libraries For Life program at your location. You'll learn the basics of the donation process, hear inspirational stories about lives saved and improved, and get the answers to the most commonly asked questions. You'll also get some great ideas for ways to make the event fun and enjoyable for your staff and patrons! IN-PERSON SESSIONS: If you have participated in the past: 1) Feel free to attend a second time because new participants may appreciate talking with you about your experience. OR 2) Feel free to send someone else from your organization on your behalf (have them complete this form). WEBINAR SESSION: For anyone (representatives, volunteers, etc.). We use Blue Jeans software for this session and will send an invitation link to the email address you provide. We will also arrange for a time to test the software prior to the training webinar date. The webinar will be recorded and available shortly after the session ends. Library representatives are welcome to sign up for BOTH the in-person and webinar training sessions. Training schedule: * Wednesday, August 22 / 11:30-2:30pm - Grand Blanc-McFarlen Library, 515 Perry Road Grand Blanc, MI 48439<https://maps.google.com/?q=515+Perry+Road+Grand+Blanc,+MI+48439&entry=gmail…> (training and lunch) * Thursday, August 23 / 2:00-4:30pm - Novi Public Library, 45255 W 10 Mile Rd, Novi, MI 48375<https://maps.google.com/?q=45255+W+10+Mile+Rd,+Novi,+MI+48375&entry=gmail&s…> (training and refreshments) * Friday, August 24 / 11:30 - 3:00pm - Gift of Life Michigan, 3861 Research Park Drive Ann Arbor, MI 48108<https://maps.google.com/?q=3861+Research+Park+Drive+Ann+Arbor,+MI+48108&ent…> (training, tour, and lunch) * Tuesday, August 28 / 3:00-4:00pm - Online webinar (recording will be available) Shalonda T. Griffin Community Relations Coordinator Gift of Life Michigan We honor life through donation. Direct Line: 734-922-1378 General Line: 866-500-5801 Donor Referral: 800-482-4881 E-mail: sgriffin(a)golm.org<mailto:sgriffin@golm.org> 3861 Research Park Drive Ann Arbor, MI 48108 :o) Dave David Conklin Director Genesee District Library (810) 230-3335 Office (810) 732-1161 Fax dconklin(a)thegdl.org<mailto:dconklin@thegdl.org> Genesee District Library Headquarters 4195 W. Pasadena Avenue Flint, MI 48504

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Information Resources Assistant
by Holly Sorscher 10 Jul '18

10 Jul '18

*The University of Michigan-Dearborn has an exciting job opportunity for a Weekend User Services Supervisor in the Mardigian Library. This part-time position reports directly to the Head of the User Services Department. Responsibilities include:● Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts● Provide guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests● Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation● Serve as primary contact with campus police during shift in case of emergencies● Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies● Monitor online reference software and assist in providing 1st tier reference support to library users in-person, online, and over the phone● Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assignedQualifications:● Bachelor’s degree required and previous library working experience preferred.● Proficient with MS Office (Word, Excel, Access), and comfort using computers and technology required. Experience with library automation preferred (Sierra/Millennium experience a plus)● Ability to work independently with minimal supervision and as part of a team required● Must be able to work a flexible schedule (including nights and weekends) when necessary● Ability to communicate effectively with faculty, staff, students and the public● Good interpersonal skills, strong customer service skills and good decision making skills required● Experience working in a very diverse environment strongly desired● Strong cash handling experience preferred* For more information and to apply for the position go to: http://careers.umich.edu/job_detail/159916/user_services_assistant

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Can pups save the DVD?
by Marian Volek 10 Jul '18

10 Jul '18

Hi all! We received a DVD back today with the wrong disc in it, and I'm trying to track down the library it came back from (of course, I threw out all the slips). Our DVD is Paw Patrol: Pups Save the Bunnies---the disc inside, which has no library markings of any sort is Paw Patrol Pups Save Christmas. Our discharge record shows a patron barcode of #20293000123727. Can anyone help us get the right Pups back? If you chase down and retrieve the disc, you can send it back through RIDES. Hope we're barking up......I'll stop. Have a good day! Marian VolekWest Iron District Library101-ZV179

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Steve Hamilton at Cromaine Library
by Stefanie Furge 10 Jul '18

10 Jul '18

We are very excited to host an Author Visit with Steve Hamilton Wednesday, August 22 at 1:30 pm! All are welcome to register and attend. Held at Cromaine District Library, 3688 N. Hartland Rd, Hartland, MI 48353. Contact us at 810-632-5200 for more information.

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pack/no-pack responses
by Loretta Sherfield 10 Jul '18

10 Jul '18

Here's what we have received so far. *We started out as a pack library. We purchase our own envelopes if we run out. We then went no-pack and within a few weeks had more items coming back with banged up corners, gouged covers, etc. We then switched back to pack and I am glad. It seemed we were always submitting a complaint or request for payment to Rides. The problem we ran into after we switched back was that libraries returning items to us had printed the MeL straps or labels ahead of time and it showed we were no-pack. So we had to ask Sue to remind libraries to be aware that libraries may change their preferences and to be on the look out. Don't get me wrong, I think having the option is great, but our items were getting damaged and it was cheaper for us to purchase envelopes than replace books. Hope this helps! *Hi Loretta, we've been no-pack for a number of years. We love it! * Not much damage at all, mainly to larger, skinny paperbacks that curl if people use hefty rubber bands. * Do realize, though, that RIDES won't reimburse for lost no-pack items, only AV. As we use a local delivery system instead of RIDES, it's a moot point for us as each system tends to blame the other for everything! Can't say that we've lost many items either, though. * We have put a few new envelopes into the system, but I can't say we've needed to do it often. In fact, we've offered up bundles of envelopes in the past when they've stacked up past what we can store. Some libraries will send your items back packed regardless, so I think that's where we gain them... * Boxes for AV are another story. We box all AV (our own and others') just to be safe. However, as MeL allows envelopes for AV packing you could go that route if you wish. Boxes, though, definitely prevent almost all AV damage so it's a nice thing to do if you can afford it. We use Uline for our boxes, but I'm sure there are other options out there. * I think many libraries use the system of 2/page labels for no-pack and 6/page for pack (you might already do this), and it usually doesn't let us down. * If you do switch, we've found it is safest if you stick one end of the larger label inside the book, fold it over the cover, and then use at least 3 rubber bands to secure. *We're no pack. Huge time-saver. I don't see things coming back damaged. *I was a little leary of moving to no-pack, but it has worked out well. There have been a few damaged items, usually CDs which weren't packed. I'm rarely low (or have too many) envelopes. It has saved us a lot of staff time. *We are a no-pack library. Made the switch from pack about two years ago. We have lost maybe two books to damage in all that time. I think for a public library, no-pack is the way to go. Needless to say, we save a lot on packaging materials and it's better from a workflow standpoint also. *We have always been no pack and had no problems; in fact I wish everyone were except for AV and obviously fragile items like pop ups. We bought a few DVD mailers early on but have never needed to purchase anything else. *In our area packing envelopes can not be recycled so we put out the word to our patrons that we recycle packing envelopes and our patrons bring bags and boxes of them to us. We have never had to purchase envelopes and are often giving boxes of them away because we end up with too many. Patrons also appreciate that we reuse them. *We are a no pack library.The con is that if something is damaged or lost in transit you are not eligible for reimbursement.The big pro for us is time savings.We do a large MeLCat volume.It is much more cost effective for us in terms of staff time vs. the occasional cost of a lost/damaged item. *Hi Loretta Cadillac Wexford Public Library is NO PACK, and we have been almost from the beginning of our participation in MeLCat. We experience very little damage from RIDES issues, and what does happen certainly doesn't equal the extra cost of packaging materials and the staff time to pack non AV items. We try to re-use the materials we receive from packed items for the items we need to send back packaged, so need to buy very few supplies: mostly tape and sometimes rubber bands. I hope this information is helpful. *Hi Loretta, I passed your query to my staff who handle our MEL's and here is a response: *"We have been very happy being a no-pack library. The time it saves is immeasurable and it also saves paper and space in our bins. Also, after being no-pack since the beginning, we have had no problem at all with material being damaged. Hope this helps" Have a great Tuesday! *We have been a no pack library for about 10 years and less than a handful of books have actually been damaged. I must say it is very nice not having to place our books in envelopes and saves time for sure. When we switched to no pack I was nervous about items being lost or damaged but I am so glad we did switch. You won't regret it! Whatever you choose there are always libraries needing to get rid of envelopes, we share with other libraries:) *We are an academic library, so we tend to hang on to our holdings for a long time. Largely because of this, we pack, to cut down on damages and lost items. Also, we tape the shipping labels to the package, and we think this reduces potential for shipping errors, due to lost labels, etc. We do purchase some envelopes, and reuse many of the envelopes we receive. If we run short, we will respond to offers for packing materials available, and if we have extra, we offer them on the listserve. All in all, Mel costs us so much less than regular ILL, so we don't worry too much about the envelope costs; we'd be buying them anyway. Hope this is helpful *We here in Allendale are a no pack and I can't recall a single item being damaged, as a result, in my 7 years. *We are a pack library and cannot imagine going any other way.I actually have had a couple of our books returned without packing and they were damaged.Of course I have no idea if it happened in delivery or while the other user had it but usually the borrowing library tells me that it was fine when they send it into delivery. I recycle envelopes from anything that we get in.I purchase movies from Amazon and they come in nice large bubbled envelopes.I just take off the mailing label and voila!Many of my staff have started bringing in their used envelopes too as a way to recycle them.If need be, I have purchased a large box of envelopes from Sam's before too. My biggest frustration with the no pack libraries is how to get the labels on to return them.We have gotten some fairly mean emails from libraries because a little bit of tape has gotten on the cover of their book.We always use removeable tape but apparently sometimes it does damage the cover.We definitely try to not get tape on the cover but sometimes it just feels impossible, we usually tape the rubber bands but.....-we want the book to get back home!! Just my two cents worth— *We have had packaged items damaged, so I wonder if they are more careful with unpackaged items. We usually have plenty of envelopes. Whenever something arrives to my house in a packing envelope, I bring in the envelope to re-use. -- Loretta Sherfield Branch District Library Interlibrary Loan Department

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