May 2018 - Michlib-l - liblists.org

Responses to Fund Balance question 5/2018
by Rebecca Higgerson 25 May '18

25 May '18

Thanks for your patience after my return from vacation, and thank you to all who responded!! This is exactly what I was hoping to get from my colleagues. Have a wonderful holiday weekend! *Rebecca Higgerson* Director Brandon Twp Public Library 304 South Street Ortonville MI 48462 248-627-1474 248-627-9880 (fax) *“We enhance and strengthen community by providing open access to educational information, recreational materials, and programs that enrich lives and promote lifelong learning.”*

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Insurance coverage for library events
by Linda Lyshol 25 May '18

25 May '18

Hi all, Please share, if you can, the insurance company that covers library events held outside your library building. We are looking at an extra charge (=$349) to cover an event held in the parking lot. I'd like to know what the rest of Michigan does. The argument from our current company is that the event is outside the "norm" of a library event and it is entertainment, which is not what libraries "traditionally" do. Thanks! Linda Lyshol, MLIS, MPA Library Director, Branch District Library 10 E. Chicago St.,Coldwater MI 49036 http://www.BranchDistrictLibrary.org 517-278-2341, ext. 116 | 517-278-2342 (fax) “I’ve come up with a set of rules that describe our reactions to technology: 1) Anything that is in the world when you’re born is normal and ordinary and just a natural part of the way the world works 2) Anything that’s invented when you’re between 15-35 yrs old is new and exciting and revolutionary—and you can probably get a career in it 3) Anything invented after you’re 35 yrs old is against the natural order of things” ~Douglas Adams, *The Salmon of Doubt*

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Re: [Michlib-l] How do you gather Uses of Wireless Logins per Year for LOM Annual Report?
by Pete Sneathen 25 May '18

25 May '18

Hi Susan, We simply send the syslog logs from our wireless controller to a logging solution. There are many free logging solutions available, but we use a paid for product called AlienVault. You can do the same for individual Access Points, if you don't have a centrally managed wireless solution. Once all the logs are centralized, you create a search for successful logins and then export the results into something like Excel. Some logging solutions are sophisticated enough to produce nice looking reports, but most require some type of basic syntax language in order to effectively search the raw syslog's for this level of detail. Since you'll need a logging solution to accomplish this task, I suggest your research includes support for your specific wireless solution. For example, we have a Ruckus wireless solution, so when we researched loggers one of our requirements was that the logger had the ability to identify and parse Ruckus Syslog events, and more importantly it could identify successful logons/access. This allows the logger to earmark these types of logon/access events specifically, making your life easier to produce the desired reporting. One solution you might want to look into is Splunk. They have a free version that is good for up to so much storage per day (storage in disk storage size, not number of events) and as long as you only point your wireless to it, you should be well under the daily limit. As loggers go (and ya, loggers can get complicated) this is one of the 'free' loggers I found to be rather easy to use and produce the exact type of reports and dashboards you are looking for. There are also third party cloud based solutions where you simply point your wireless users to an external proxy server and the cloud service will gather information and allow you to produce reports, but this will result in an annual subscription cost. Depending on the cost, it may or may not be less expensive than supporting your own in house logging solution, even when considering labor alone as the upfront time to get a logger up and running, collecting logs and producing results in a form that makes sense can be very time consuming. However, I have not personally researched cloud solutions...so I don't have much insight to share. Bottom line, I don't see any reason why you would need additional hardware to accomplish this. Then again, I am not intimately acquainted with your network infrastructure. I hope this information helps. Pete Sneathen I.T. Manager Herrick District Library ________________________________ From: michlib-l-bounces(a)mcls.org<mailto:michlib-l-bounces@mcls.org> <michlib-l-bounces(a)mcls.org<mailto:michlib-l-bounces@mcls.org>> on behalf of aldenlib--- via Michlib-l <michlib-l(a)mcls.org<mailto:michlib-l@mcls.org>> Sent: Tuesday, May 8, 2018 10:29 AM To: michlib-l(a)mcls.org<mailto:michlib-l@mcls.org> Subject: Re: [Michlib-l] How do you gather Uses of Wireless Logins per Year for LOM Annual Report? Here's my question and the replies I got: Hi all, I was told by my tech person that in order to track all wireless logins to our wifi, we'd have to get a separate router to do the job, as our current configuration won't pick that data up; it just shows the hits to the website. Since the Library of Michigan Annual Report has recently been asking for that info (it was in Section H, line 13 this past year), I just estimated it from a clipboard at the front desk, where we note patrons using their own laptops or tablets. But we're missing the users outside the building, phone use and whatnot that we don't notice. (We're a very small, Class I library.) Thanks for your help, -- Susan Riegler Susan Riegler, Director Alden District Library Hi. We used to use that same method. It was frustrating because we knew that we were missing a lot of people. I don't know the technical stuff, but we now have a "page" that when someone clicks on our wireless, pops up. There isn't a password, but they have to click on a box to agree to our policy. The software counts that so we know how many sessions happen. A session can last up to 3 hours, then they will have to log back in again. We use "untangle" software. Ann Eau Claire District Library Your tech can't just pluck these out of the air (and be believed); we have an appliance that does this and we keep the reports for a couple years as proof. Attached is an example. Here is a good presentation given in SE Michigan a couple years ago; and not by me. http://tln.lib.mi.us/dept/technology-services/wifi/files/techcomm/Best_Prac… Best Practices for Wireless Statistics - The Library Network<http://tln.lib.mi.us/dept/technology-services/wifi/files/techcomm/Best_Prac…> tln.lib.mi.us TLN Wireless Committee; 10/2013 Best Practices for Wireless Statistics The purpose of these guidelines is to suggest a generalized standard for wireless usage statistics that are uniform wishing you goodness, Mary Carleton; Farmington Community Library (Mary.Carleton(a)farmlib.org<mailto:Mary.Carleton@farmlib.org>) I read my lists from old school account. Hi Susan, The Leelanau Township Library purchased a router and a contract with Sputnik (now part of a compnay called Lokket) to track wireless logins, connectivity. I didn't set up the contract (the former director did) but it works just fine and I'm happy with the service. http://sputnik.com<http://sputnik.com/> Nellie Hi Sue, We use a company called Sputnik (sputnik.com) that supplies us with the routers (we use two so we can cover the library and meeting room). It counts Wi-Fi users and also provides a "splash page" where users have to agree to our wireless use policy before they get onto the internet. Since we do not use internet filters and keep the Wi-Fi on 24/7 which can be accessed outside the building this splash page helps give us some legal protection from improper use of the internet. Sputnik costs us about $200.00 per year and it hasn't given us any trouble. Mark Morton Director Leland Township Public Library 203 E Cedar St Leland, MI 49654 231-256-9152 We count the unique MAC addresses that our DHCP server hands out in a day. It sounds like your budget is limited. Do you have a firewall? So the low-tech/annoying solution is to have your firewall or (most) router make a splash page to use the wi-fi. Set a guest password, and change it once a week or such. Then people will have to come get a slip to login, and you can physically count the users. Christian Dunham | Director Bullard Sanford Memorial Library 989-823-2171 | vassarlibrary.org | facebook.com/vassarlibrary Our Cisco Meraki wireless access point (MR 16?) has a dashboard of statistics that we can log into, info supplied includes number of unique users, devices accessing, operating systems, applications accessed - loads if detail! I used to have to leave that part of State Aid report blank. We're a class 4. It does count sessions - not just number of unique users. --- jude halloran, Highland Library, 248-887-2218 ext. 110 www.highlandlibrary.info<http://www.highlandlibrary.info/> Hello Susan, Have you looked into any software solutions to help you count this? You might want to check out a service like Who's On My WiFi or reconfigure your router for the WiFi connection counts and use something like Google Analytics to count your web traffic. I think you would probably be surprised how many external WiFi uses you get. Thank you, Joseph Hamlin Library Data Coordinator Library of Michigan 702 West Kalamazoo St. P.O. Box 30007 Lansing, MI 48909-7507

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Adult Services Librarian Posting
by Karin Boughey 25 May '18

25 May '18

Please see below for our open position for an Adult Services Librarian. The posting and application can also be found on our website at www.milfordlibrary.info Milford Public Library 330 Family Drive Milford, MI 48381 p: 248.684.0845 f: 248.684.29 EMPLOYMENT OPPORTUNITY ADULT SERVICES LIBRARIAN POSITION: Librarian I – Adult Services Full Time (37.5 hours per week) Includes evening and weekend hours Vacation, sick leave, holidays, health benefits DUTIES: Provide reference and reader’s advisory assistance for library users of all ages Provide library users of all ages assistance accessing electronic information sources Participate in collection development projects Assist in planning, promotion, and implementation of programs for adults Supervision of Shelvers QUALIFICATIONS: MLS from an ALA accredited library school (or close to completion) Enthusiastic, positive public service orientation Excellent written and verbal communication skills Ability to work effectively with the public and with other library employees Public library experience preferred Experience providing genealogy reference preferred SALARY RANGE: $36,500 – $37,500 per year (with MLS) DEADLINE: June 18, 2018 or until position is filled APPLICATION: Application form (available at milfordlibrary.info), resume, and three references. Applicants should provide proof of their MLS. Those nearing completion of their degree should provide a copy of their transcripts. Karin Boughey, Head of Adult Services (kboughey(a)milfordlibrary.info) Milford Public Library 330 Family Drive Milford, Michigan 48381 The Milford Township Library is an equal opportunity employer. -- Karin Boughey Head of Adult Services Milford Public Library 330 Family Drive Milford, MI 48381 248-684-0845 x 303 www.milfordlibrary.info

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Don't miss the deadline! Library Innovation course registration is almost closed!
by Jan Davidson 25 May '18

25 May '18

Your last chance to register for Library Innovation: Implementing Design Think and User Experience Concepts is next Thursday, May 31! Public and academic library user experience practitioners will share an introductory look at the tools of the trade along with inside knowledge of design concepts used in other industries. Michelle Boisvenue-Fox, the Director of Innovation and User Experience at Kent District Library, and Kristin Meyer, the User Experience Librarian at the Mary Idema Pew Library Learning and Information Commons at Grand Valley State University Libraries, will be instructing this course, so you'll get both the public AND the academic perspective! Thursday, June 7, 2018, 10am - 12pm Eastern (9 - 11am Central) Registration is only $ 59.00 for MCLS members, and only $ 119.00 for non-members! Or, register a group for only $149 for members ($209 non-members) and have as many individuals from you organization attend as you'd like! That means that for members, your third staff member attends at a deep discount, and everyone over three is free! This class is not scheduled to be offered again next semester, so don't let the opportunity pass you by! REGISTER<https://store.mcls.org/index.php/library-innovation-implementing-design-thi…> TODAY! (https://store.mcls.org/index.php/library-innovation-implementing-design-thi…)

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Digital Services and Emerging Technologies Librarian Open Position
by Robyn Lowenstein 25 May '18

25 May '18

The Plymouth District Library - job posting for Full-time Digital Services and Emerging Technologies Librarian. See the posting below, or visit plymouthlibrary.org for more information. Plymouth District Library – Job Posting http://plymouthlibrary.org TITLE: Digital Services and Emerging Technologies Librarian Full time – 40 hours per week Schedule includes day, evening, and weekend hours Salary $48,546.00 - $53,444.00 OUR LIBRARY AND COMMUNITY: The library’s mission is to connect, enrich, and improve lives through information, services, and spaces. Our core values are: access, literacy, community destination, and personalized service. The Plymouth District Library is located in busy downtown Plymouth, MI, midway between Detroit and Ann Arbor. The library is a member of The Library Network. We serve the Plymouth Community which is comprised of 36,650 residents living in the City of Plymouth and the Charter Township of Plymouth, as well as the patrons of 75 Detroit-area libraries through a reciprocal borrowing agreement facilitated by The Library Network. The library serves as a significant community hub and maintains strong partnerships with local and regional community groups, governments, schools, businesses, and cultural organizations. Plymouth’s rich history has included the library for nearly 100 years. Strong community support has resulted in a dedicated perpetual millage, a robust Friends organization, and more than 100 adult volunteers. Over a 1,000 visitors a day use the library to participate in programs, use our meeting and study rooms, borrow materials, use technology, and connect with others. In addition we serve a growing and robust digital community 24/7. The library recently completed a $3 million building repair project which included facility upgrades to improve accessibility and energy efficiencies and maintain our twenty- year- old building for generations to come. Significant network and technology infrastructure improvements will be completed shortly and are being supported by a growing technology staff. The library contributes significantly to the high quality of life available in the Plymouth community. Our sense of community is created by beautiful neighborhoods, spacious parks, robust sport, cultural and arts organizations, and dedicated community service organizations. Our vibrant, walkable downtown is full of unique shops, restaurants, entertainment and recreational options, all surrounding Kellogg Park as the centerpiece and host of year-round events. The library is just steps from all of this in our central downtown location and plays an active role in community events. The elected Board of Trustees and the Directors of the Friends Board are all committed to meeting the needs of the community, now and into the future. Dedicated customer service ideals drive our 70 staff members at all levels. We know our customers, and work tirelessly to serve their needs, listen to their concerns and make decisions accordingly. These practices are for those who come through the front door and those whom we serve outside of the library either off site or via digital services. We are committed to help the library remain a hub of activity in our community and a leader in the library world. POSITION SUMMARY AND DUTIES: This position is responsible for digital and virtual services and collections, including streaming and downloadable content, databases, and the library’s web site. This position also manages digital productivity tools such as the library’s event calendar software, staff intranet, patron electronic chat service, and summer reading software. The Digital Services Librarian also contributes to the library’s social media presence, schedules and teaches public and staff technology training classes, and manages physical collections as assigned. Approximately half of the Librarian’s time is spent at public service desks, providing reference, readers advisory, and information access and instruction for patrons of all ages. The Digital Services Librarian works closely with IT Leadership and the Technical Services Coordinator, who manage related platforms. This is a full-time (40 hours per week), permanent position. Salary and Benefits  $48,546.00 - $53,444.00, with opportunity for growth to $60,600. (Pay grade 11)  Paid vacation, holiday, and sick time. Employer paid life and disability insurance.  Medical insurance, dental insurance, 457B deferred contribution plan benefits.  VEBA (retiree health care) benefit, after 10 years of employment.  MERS defined benefit pension plan, with a vesting of 8 years.  Continuing education opportunities, both regional and national. REPORTS TO: Adult Services Coordinator Minimum Qualifications:  MLIS/MIS from an ALA accredited university.  Five years of experience providing direct customer service.  Five years of library experience.  Experience with digital services and databases, including but not limited to those provided by the Michigan eLibrary. Essential Skills, Knowledge, and Abilities:  Web design and maintenance skills.  Knowledge of various content management systems, such as WordPress and Joomla.  Knowledge of various mobile device platforms, such as iOS and Android.  Interpersonal and judgmental skills necessary to work effectively with library staff and patrons in a busy environment.  Ability to communicate effectively by phone, computer, and in person.  Accuracy and attention to detail.  Strong public service commitment and positive attitude.  Ability to work under pressure.  Supports library's strategic plan and goals. Preferred Skills, Knowledge, and Abilities:  Teaching/training experience.  Public speaking skills.  Familiarity with library card authentication for patron remote access of the library’s digital services.  Experience writing and facilitating grants.  Familiarity with print and time management systems, integrated library systems, cloud-based services, and digitization of newspapers. SEND COVER LETTER AND RESUME TO: Robyn Lowenstein Business/Human Resource Manager humanresources(a)plymouthlibrary.org 223 S. Main Street Plymouth, MI 48170 DEADLINE: Friday, June 8 by 4:00pm This announcement is only a summary of the position, its duties, job requirements and compensation. Further information is available from the library. The Plymouth District Library does not discriminate in its employment on the basis of race, color, religion, national origin, citizenship, sex, age, height, weight, marital status, veteran status, or disability. We provide reasonable accommodation for qualified individuals with a disability if requested. Robyn D. Lowenstein Business and Human Resource Administrator Plymouth District Library (734) 453-0750 ext. 215 rlowenstein(a)plymouthlibrary.org

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MCLS Offices closing at 3:00pm 5/25/2018
by Sean Cwiek 25 May '18

25 May '18

Hello all - The MCLS offices will be closing today at 3:00pm. We will be back on Tuesday, May 29 to answer your MeLCat, MeL Databases, and RIDES questions. melcathelp(a)mcls.org http://mcls.org/rideshelp meldatabaseshelp(a)mcls.org services(a)mcls.org training(a)mcls.org Thanks. Sean Cwiek MeL Systems Specialist Midwest Collaborative for Library Services (MCLS) Phone: 800-530-9019 ext. 148 CwiekS(a)mcls.org<mailto:CwiekS@mcls.org> [facebook]<https://www.facebook.com/mcls.org> [twitter] <https://twitter.com/mclsorg> [square-logo-1 (002)] <http://www.mcls.org/>

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FREE Box of Cliffs Notes - TAKEN
by Anna Merritt 25 May '18

25 May '18

The free box of Cliffs Notes has been spoken for. Thanks! Anna Merritt Assistant Director Richland Community Library 8951 Park Street Richland, MI 49083 (269) 629-9085

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new workshops posted from MCLS!
by Jan Davidson 25 May '18

25 May '18

New workshops from MCLS for July - December 2018 are up and ready for registrations, including EIGHT brand-new classes, plus one returning from a multi-year hiatus! Check them out today at https://store.mcls.org/ Questions? Contract Training(a)mcls.org<mailto:Training@mcls.org>.

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Video cases
by Sally Alexander 25 May '18

25 May '18

We have an abundance of video cases. If you need can send them via rides. Sent from Yahoo Mail on Android

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