Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057(269)588-5103http://www.hartfordpl.michlibrary.org/
We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes. On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l < michlib-l@liblists.org> wrote:
Hello Michigan Libraries,
What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after.
Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
We charge $1.00/pg regardless of page count. Thanks, Kyle ~~~~~~~~~~~~~~~~~~~ Kyle Bartoszek IT & Programming Manager On Tue, Apr 21, 2026 at 3:36 PM Lynne Clark via Michlib-l < michlib-l@liblists.org> wrote:
We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes.
On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l < michlib-l@liblists.org> wrote:
Hello Michigan Libraries,
What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after.
Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
_______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
We charge $1.50 the first page and .50 every page after that. $1.00 per page to receive. On Tue, Apr 21, 2026 at 3:38 PM Kyle Bartoszek via Michlib-l < michlib-l@liblists.org> wrote:
We charge $1.00/pg regardless of page count.
Thanks, Kyle ~~~~~~~~~~~~~~~~~~~ Kyle Bartoszek IT & Programming Manager
On Tue, Apr 21, 2026 at 3:36 PM Lynne Clark via Michlib-l < michlib-l@liblists.org> wrote:
We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes.
On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l < michlib-l@liblists.org> wrote:
Hello Michigan Libraries,
What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after.
Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
_______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
_______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
We charge $1/page UNLESS it is going to government - then it is free. * Andrew * Salem-South Lyon District Library ________________________________ From: EMAIL TEAM via Michlib-l <michlib-l@liblists.org> Sent: Tuesday, April 21, 2026 3:00 PM To: Michlib Listserv <michlib-l@liblists.org> Subject: [Michlib-l] Fax charges Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/
We charge 50¢ per page. We do a ton of faxing, so we break even. On Tue, Apr 21, 2026 at 4:16 PM Andrew Calvetti via Michlib-l < michlib-l@liblists.org> wrote:
We charge $1/page UNLESS it is going to government - then it is free.
- Andrew - Salem-South Lyon District Library
------------------------------ *From:* EMAIL TEAM via Michlib-l <michlib-l@liblists.org> *Sent:* Tuesday, April 21, 2026 3:00 PM *To:* Michlib Listserv <michlib-l@liblists.org> *Subject:* [Michlib-l] Fax charges
Hello Michigan Libraries,
What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after.
Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
-- Abby Bond Director Eastpointe Memorial Library 586-445-5096
We just changed our faxes to free, previously we charged $2 for the first page and $1 for every page after. For us it came down to the fact that we pay regardless as our phone is a set price, so we decided to make it free as our phone isn’t dependent upon patron usage. Laura Nimtz Sebewaing Township Library Sent from my iPhone On Apr 21, 2026, at 4:24 PM, Abby Bond via Michlib-l <michlib-l@liblists.org> wrote: We charge 50¢ per page. We do a ton of faxing, so we break even. On Tue, Apr 21, 2026 at 4:16 PM Andrew Calvetti via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: We charge $1/page UNLESS it is going to government - then it is free. * Andrew * Salem-South Lyon District Library ________________________________ From: EMAIL TEAM via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> Sent: Tuesday, April 21, 2026 3:00 PM To: Michlib Listserv <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> Subject: [Michlib-l] Fax charges Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org> -- Abby Bond Director Eastpointe Memorial Library 586-445-5096 _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
Hi Stephanie, We use the Documo<https://www.documo.com/> fax service. Our cost is approximately $32 per month for the VOIP line from our carrier, TDS, and $44 per month for the Documo service (this might be grandfathered pricing, as it looks like their pricing is much higher, but I know they do offer non-profit discounts). This provides a total of four fax bridge devices (service points) across our district. The service supports standard analog lines from our copiers (both public- and staff-facing), so faxing is fully integrated into the copier interface. This makes the process simple for both staff and patrons to use. With a total monthly cost of $76, we are able to offer faxing services to the public at no charge. Herrick District Library Pete Sneathen I.T. Manager m: 616-803-9602 <http://voice.google.com/calls?a=nc,%2B16168039602> P: 616-355-4948<http://voice.google.com/calls?a=nc,%2B16163554948> Mail: pete@herrickdl.org Web: www.herrickdl.org Herrick District Library • 300 S. River Ave. • Holland • MI • 49423 • United States ________________________________ From: EMAIL TEAM via Michlib-l <michlib-l@liblists.org> Sent: Tuesday, April 21, 2026 3:00 PM To: Michlib Listserv <michlib-l@liblists.org> Subject: [Michlib-l] Fax charges Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/
As an additional question, how many libraries also accept faxes for customers. If you do, is there a fee? Thank you, Sasha Matthews Library Director Email: Sasha.Matthews@farmlib.org Tel: (248) 848-4301 Web: www.farmlib.org<http://www.farmlib.org> Farmington Community Library | One Library, Two Locations [Farmington Community Library's logo. The logomark is three location icons formatted as an open book. The type reads "FCL" in a typewriter font next to the logomark.]FCL Farmington Hills | 32737 W. 12 Mile Rd.<https://www.google.com/maps/place/Farmington+Community+Library/@42.4979744,-83.3730966,17z/data=!4m12!1m6!3m5!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!2sFarmington+Community+Library!8m2!3d42.4979705!4d-83.3709079!3m4!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!8m2!3d42.4979705!4d-83.3709079> FCL Farmington | 23500 Liberty St.<https://www.google.com/maps/place/Farmington+Community+Library/@42.4643366,-83.3801262,17z/data=!3m1!4b1!4m5!3m4!1s0x8824b109dd4d9ad1:0x6cb213da27fb502c!8m2!3d42.4643327!4d-83.3779375> ________________________________ From: Kyle Bartoszek via Michlib-l <michlib-l@liblists.org> Sent: Tuesday, April 21, 2026 3:36 PM To: Lynne Clark <director@riverrapidslibrary.org> Cc: Michlib Listserv <michlib-l@liblists.org> Subject: [EXTERNAL] [Michlib-l] Re: Fax charges CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. We charge $1.00/pg regardless of page count. Thanks, Kyle ~~~~~~~~~~~~~~~~~~~ Kyle Bartoszek IT & Programming Manager [https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fci3.googleusercontent.com%2fmail-sig%2fAIorK4xdf_e04sQWMrhBX8rErUDfhpU1iRbDfnSC1fk3jgXn21OS9P7GZMjrWgt4HMUyxFYHo98FeDE&c=E,1,wGmVZ9Uuc-brXG_yh9Jen8R5pIB1clYmDQwbyxKmqsJUIT2b0Yv_WsysezSMNX0ohho6pZVL9j1E1gwNT_CT2o5KvIBLMrHXIxOjV9HzoLEE&typo=1] On Tue, Apr 21, 2026 at 3:36 PM Lynne Clark via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes. On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.hartfordpl.michlibrary.org%2f&c=E,1,gg1pMjzTbpISydDryckK4cIUX_oJcn_dCuU1Ol6HEA_zdtTx7AgAyNuCdHcmom032LVTCvOP_5TOPwi8jhZK-caFfUmzQagdT3ulV_wkA2EwXaj5Uw,,&typo=1> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org>
We do not accept faxes. It's a privacy issue for us. If someone doesn't come and pick up their faxes in a timely manner, we want to avoid liability issues concerning personal information. On Wed, Apr 22, 2026 at 9:57 AM Sasha Matthews via Michlib-l < michlib-l@liblists.org> wrote:
As an additional question, how many libraries also accept faxes for customers. If you do, is there a fee?
Thank you,
*Sasha Matthews*
*Library Director*
Email: Sasha.Matthews@farmlib.org
Tel: (248) 848-4301
Web: www.farmlib.org
*Farmington Community Library *|* One Library, Two Locations*
[image: Farmington Community Library's logo. The logomark is three location icons formatted as an open book. The type reads "FCL" in a typewriter font next to the logomark.]FCL Farmington Hills | 32737 W. 12 Mile Rd. <https://www.google.com/maps/place/Farmington+Community+Library/@42.4979744,-83.3730966,17z/data=!4m12!1m6!3m5!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!2sFarmington+Community+Library!8m2!3d42.4979705!4d-83.3709079!3m4!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!8m2!3d42.4979705!4d-83.3709079>
FCL Farmington | 23500 Liberty St. <https://www.google.com/maps/place/Farmington+Community+Library/@42.4643366,-83.3801262,17z/data=!3m1!4b1!4m5!3m4!1s0x8824b109dd4d9ad1:0x6cb213da27fb502c!8m2!3d42.4643327!4d-83.3779375>
------------------------------ *From:* Kyle Bartoszek via Michlib-l <michlib-l@liblists.org> *Sent:* Tuesday, April 21, 2026 3:36 PM *To:* Lynne Clark <director@riverrapidslibrary.org> *Cc:* Michlib Listserv <michlib-l@liblists.org> *Subject:* [EXTERNAL] [Michlib-l] Re: Fax charges
*CAUTION:* This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. We charge $1.00/pg regardless of page count.
Thanks, Kyle ~~~~~~~~~~~~~~~~~~~ Kyle Bartoszek IT & Programming Manager
On Tue, Apr 21, 2026 at 3:36 PM Lynne Clark via Michlib-l < michlib-l@liblists.org> wrote:
We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes.
On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l < michlib-l@liblists.org> wrote:
Hello Michigan Libraries,
What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after.
Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.hartfordpl.michlibrary.org%2f&c=E,1,gg1pMjzTbpISydDryckK4cIUX_oJcn_dCuU1Ol6HEA_zdtTx7AgAyNuCdHcmom032LVTCvOP_5TOPwi8jhZK-caFfUmzQagdT3ulV_wkA2EwXaj5Uw,,&typo=1> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
_______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
_______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org To unsubscribe send an email to michlib-l-leave@liblists.org
-- Abby Bond Director Eastpointe Memorial Library 586-445-5096
We do not accept faxes for patrons. A few of the reasons are: 1. It opens us up for possible abuse, and associated costs, as incoming faxes are an additional charge under our Documo faxing service. 2. We were concerned with the amount of labor that might be involved in attempting to assist with incoming faxes, interruptions this may cause with other patrons using the public copiers, and confidentiality issues that might involve patron B obtaining patron A's fax. 3. Kinkos/FedEx is not that far from our location and can help patrons with this need, while keeping information secure and confidential. Herrick District Library Pete Sneathen I.T. Manager m: 616-803-9602 <http://voice.google.com/calls?a=nc,%2B16168039602> P: 616-355-4948<http://voice.google.com/calls?a=nc,%2B16163554948> Mail: pete@herrickdl.org Web: www.herrickdl.org Herrick District Library • 300 S. River Ave. • Holland • MI • 49423 • United States ________________________________ From: Abby Bond via Michlib-l <michlib-l@liblists.org> Sent: Wednesday, April 22, 2026 10:15 AM To: Sasha Matthews <Sasha.Matthews@farmlib.org> Cc: Kyle Bartoszek <kyle@bridgmanlibrary.com>; Michlib Listserv <michlib-l@liblists.org> Subject: [Michlib-l] Re: [EXTERNAL] Re: Fax charges We do not accept faxes. It's a privacy issue for us. If someone doesn't come and pick up their faxes in a timely manner, we want to avoid liability issues concerning personal information. On Wed, Apr 22, 2026 at 9:57 AM Sasha Matthews via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: As an additional question, how many libraries also accept faxes for customers. If you do, is there a fee? Thank you, Sasha Matthews Library Director Email: Sasha.Matthews@farmlib.org<mailto:Sasha.Matthews@farmlib.org> Tel: (248) 848-4301 Web: www.farmlib.org<http://www.farmlib.org/> Farmington Community Library | One Library, Two Locations [Farmington Community Library's logo. The logomark is three location icons formatted as an open book. The type reads "FCL" in a typewriter font next to the logomark.]FCL Farmington Hills | 32737 W. 12 Mile Rd.<https://www.google.com/maps/place/Farmington+Community+Library/@42.4979744,-83.3730966,17z/data=!4m12!1m6!3m5!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!2sFarmington+Community+Library!8m2!3d42.4979705!4d-83.3709079!3m4!1s0x8824b08d1fa19999:0x4e9c20fb69ee1f0f!8m2!3d42.4979705!4d-83.3709079> FCL Farmington | 23500 Liberty St.<https://www.google.com/maps/place/Farmington+Community+Library/@42.4643366,-83.3801262,17z/data=!3m1!4b1!4m5!3m4!1s0x8824b109dd4d9ad1:0x6cb213da27fb502c!8m2!3d42.4643327!4d-83.3779375> ________________________________ From: Kyle Bartoszek via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> Sent: Tuesday, April 21, 2026 3:36 PM To: Lynne Clark <director@riverrapidslibrary.org<mailto:director@riverrapidslibrary.org>> Cc: Michlib Listserv <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> Subject: [EXTERNAL] [Michlib-l] Re: Fax charges CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. We charge $1.00/pg regardless of page count. Thanks, Kyle ~~~~~~~~~~~~~~~~~~~ Kyle Bartoszek IT & Programming Manager [https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fci3.googleusercontent.com%2fmail-sig%2fAIorK4xdf_e04sQWMrhBX8rErUDfhpU1iRbDfnSC1fk3jgXn21OS9P7GZMjrWgt4HMUyxFYHo98FeDE&c=E,1,wGmVZ9Uuc-brXG_yh9Jen8R5pIB1clYmDQwbyxKmqsJUIT2b0Yv_WsysezSMNX0ohho6pZVL9j1E1gwNT_CT2o5KvIBLMrHXIxOjV9HzoLEE&typo=1] On Tue, Apr 21, 2026 at 3:36 PM Lynne Clark via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: We charge $2.00 for the first page and $1.00/page after that. We do send a lot of faxes. On Tue, Apr 21, 2026 at 3:00 PM EMAIL TEAM via Michlib-l <michlib-l@liblists.org<mailto:michlib-l@liblists.org>> wrote: Hello Michigan Libraries, What is everyone charging for fax service? Our fax line bill is over $200 a month. We charge $1 for the first page and 50 cents per page after. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.hartfordpl.michlibrary.org%2f&c=E,1,gg1pMjzTbpISydDryckK4cIUX_oJcn_dCuU1Ol6HEA_zdtTx7AgAyNuCdHcmom032LVTCvOP_5TOPwi8jhZK-caFfUmzQagdT3ulV_wkA2EwXaj5Uw,,&typo=1> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org> _______________________________________________ Michlib-l mailing list -- michlib-l@liblists.org<mailto:michlib-l@liblists.org> To unsubscribe send an email to michlib-l-leave@liblists.org<mailto:michlib-l-leave@liblists.org> -- Abby Bond Director Eastpointe Memorial Library 586-445-5096
participants (9)
-
Abby Bond -
Andrew Calvetti -
EMAIL TEAM -
Kyle Bartoszek -
Laura Nimtz -
Lynne Clark -
Pete Sneathen -
Sasha Matthews -
Wolverine Community Library