Law Poster Vendor Recommendations and Complaint
After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago. Anyone have a vendor the recommend and trust that you purchase your labor law posters from? Thanks, in advance. Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org Please print a copy of this for your records. Filed on : August 7 2015 Filed by : Shauna Swantek 237 N Main Street Nashville MI 49073 Filed against : Personnel Concepts Limited Complaint Description: This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members.We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically.We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics.They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help.Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged".When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further. Your Desired Resolution: I want to be removed from their contact list in every way possible... I do not want them to contact us further. Shauna Lea Swantek, Director Putnam District Library Honoring the Past, Serving Today, Preparing For Tomorrowwww.putnamlib.org 327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723
Shauna, I saw your message and thought I’d reply as the State Law Library often gets questions about this topic. Although it requires gathering materials from a number of agencies, workplace posters are generally available online for no cost. MIOSHA workplace posters may be found online (it is better to call the office directly for some of the posters as they may be hard to print) at http://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html. There is also a link at the bottom of this page to a list of posters required by other federal and state agencies. Just to note, the list is due to be updated in a couple of weeks. If you have any trouble finding it, let me know. I’ll put the information on the MeL Legal Gateway. Thanks Kim State Law Library Library of Michigan Michigan Library and Historical Center 702 W. Kalamazoo Lansing, MI 48909 lmlawlib@michigan.gov<mailto:lmlawlib@michigan.gov> 517-373-0630 www.michigan.gov/lawlibrary<http://www.michigan.gov/lawlibrary> Nourishing Michigan’s Future…during school and during the summer! Encourage Michigan’s children to Meet Up and Eat Up – and Read Up! Find the Summer Food Service Program site nearest you at: www.michigan.gov/sfsp<http://www.michigan.gov/sfsp> [image004] From: michlib-l-bounces@mcls.org [mailto:michlib-l-bounces@mcls.org] On Behalf Of Shauna Swantek Sent: Friday, August 07, 2015 10:46 AM To: michlib-l@lists.mcls.org <michlib-l@mail2.mcls.org> Subject: [Michlib-l] Law Poster Vendor Recommendations and Complaint After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago. Anyone have a vendor the recommend and trust that you purchase your labor law posters from? Thanks, in advance. Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org<mailto:sswantek@putnamlib.org> Please print a copy of this for your records. Filed on : August 7 2015 Filed by : Shauna Swantek 237 N Main Street Nashville MI 49073 Filed against : Personnel Concepts Limited Complaint Description: This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help. Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further. Your Desired Resolution: I want to be removed from their contact list in every way possible... I do not want them to contact us further. Shauna Lea Swantek, Director Putnam District Library Honoring the Past, Serving Today, Preparing For Tomorrow www.putnamlib.org 327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723
The MIOSHA Workplace Posters link is now on the MeL Legal Gateway under both the “Common Michigan Legal Questions” and “Michigan State Agencies” links. As the documents and links on the site are maintained by MIOSHA, I can’t be sure of when they will be updated and released, but you can always find the MIOSHA posters here as well as the link to the federal and larger state list. The latter opens as a Word doc - look for the “Poster List” link at the bottom of the text: Our Poster List<http://www.michigan.gov/documents/cis_wsh_cet0155_120262_7.doc> includes other department required posters and their contact information. <http://www6.dleg.state.mi.us/Parsers/safety_posters.asp>Place an Online Request<https://w2.lara.state.mi.us/MIOSHAPublications/?SortOrder=&Search=&Type=&Topic=MIOSHA+Workplace+Posters> for copies of the above posters. I also included the link that Kate Andrade sent covering the US Dept of Labor website under the MeL Legal Gateway “Federal Issues” link – thank you Kate! Kim From: LLC Sandra Wilson [mailto:sandra@llcoop.org] Sent: Friday, August 07, 2015 11:44 AM To: Koscielniak, Kimberly (MDE) <KoscielniakK@michigan.gov>; Shauna Swantek <putnamlibrary.director@yahoo.com>; michlib-l@lists.mcls.org <michlib-l@mail2.mcls.org> Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint 8/7/15 Thank you Kimberly this is so helpful. When the new requirements come out in a few weeks could you send those out to Michlib? Sandra Wilson Lakeland Library Cooperative Director sandra@llcoop.org<mailto:sandra@llcoop.org> 616-559-5253 x201 616-559-4329 FAX 4138 Three Mile Rd. NW Grand Rapids, MI 49534 ---------- Original Message ----------- From: "Koscielniak, Kimberly (MDE)" <KoscielniakK@michigan.gov<mailto:KoscielniakK@michigan.gov>> To: Shauna Swantek <putnamlibrary.director@yahoo.com<mailto:putnamlibrary.director@yahoo.com>>, "michlib-l@lists.mcls.org<mailto:michlib-l@lists.mcls.org>" <michlib-l@mail2.mcls.org<mailto:michlib-l@mail2.mcls.org>> Sent: Fri, 7 Aug 2015 15:32:34 +0000 Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint
Shauna,
I saw your message and thought I’d reply as the State Law Library often gets questions about this topic. Although it requires gathering materials from a number of agencies, workplace posters are generally available online for no cost. MIOSHA workplace posters may be found online (it is better to call the office directly for some of the posters as they may be hard to print) at http://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html.
There is also a link at the bottom of this page to a list of posters required by other federal and state agencies. Just to note, the list is due to be updated in a couple of weeks. If you have any trouble finding it, let me know. I’ll put the information on the MeL Legal Gateway.
Thanks Kim
State Law Library Library of Michigan Michigan Library and Historical Center 702 W. Kalamazoo Lansing, MI 48909
lmlawlib@michigan.gov<mailto:lmlawlib@michigan.gov> 517-373-0630 www.michigan.gov/lawlibrary<http://www.michigan.gov/lawlibrary>
Nourishing Michigan’s Future…during school and during the summer! Encourage Michigan’s children to Meet Up and Eat Up – and Read Up! Find the Summer Food Service Program site nearest you at: www.michigan.gov/sfsp<http://www.michigan.gov/sfsp>
From: michlib-l-bounces@mcls.org<mailto:michlib-l-bounces@mcls.org> [mailto:michlib-l-bounces@mcls.org] On Behalf Of Shauna Swantek Sent: Friday, August 07, 2015 10:46 AM To: michlib-l@lists.mcls.org<mailto:michlib-l@lists.mcls.org> <michlib-l@mail2.mcls.org<mailto:michlib-l@mail2.mcls.org>> Subject: [Michlib-l] Law Poster Vendor Recommendations and Complaint
After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
Thanks, in advance.
Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org<mailto:sswantek@putnamlib.org> Please print a copy of this for your records.
Filed on : August 7 2015 Filed by : Shauna Swantek 237 N Main Street Nashville MI 49073 Filed against : Personnel Concepts Limited Complaint Description: This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help. Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further. Your Desired Resolution: I want to be removed from their contact list in every way possible... I do not want them to contact us further.
Shauna Lea Swantek, Director
Putnam District Library Honoring the Past, Serving Today, Preparing For Tomorrow www.putnamlib.org<http://www.putnamlib.org>
327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723
------- End of Original Message -------
I have had the same experience as Shauna and still get letters from them frequently. I don't bother to open them anymore. I have been through the emotions and fear of not buying their products or even being turned in by their company and being fined thousands of dollars. The City Finance Director told me that as a city library their posters were good enough to cover for us. These callers kept it up until finally, a few years ago, I bought again. Never again. Thank you, Kim, for the information you provided. That company is out to make money, and what better way than intimidation. I hope everyone will be free from these emails and know there is an easier, less-expensive way. Donna Clark, Library Director Cedar Springs Public Library ---------- Original Message ----------- From: "Koscielniak, Kimberly (MDE)" <KoscielniakK@michigan.gov> To: Shauna Swantek <putnamlibrary.director@yahoo.com>, "michlib-l@lists.mcls.org" <michlib-l@mail2.mcls.org> Sent: Fri, 7 Aug 2015 15:32:34 +0000 Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint
Shauna, I saw your message and thought [UTF-8?]Iâd reply as the State Law Library often gets questions about this topic. Although it requires gathering materials from a numberof agencies, workplace posters are generally available online for no cost. MIOSHA workplace posters may be found online (it is better to call the office directly for some of the posters as they may be hard to print) athttp://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html. There is also a link at the bottom of this page to a list of posters required byother federal and state agencies. Just to note, the list is due to be updated in a couple of weeks. If you have any trouble finding it, let me know. [UTF-8?]Iâll put the information on the MeL Legal Gateway. Thanks Kim State Law Library Library of Michigan Michigan Library and Historical Center 702 W. Kalamazoo Lansing, MI 48909 lmlawlib@michigan.gov 517-373-0630517-373-0630 www.michigan.gov/lawlibrary Nourishing [UTF-8?]Michiganâs [UTF-8?]Futureâ¦during school and during the summer! Encourage [UTF-8?]Michiganâs children to Meet Up and Eat Up [UTF-8?]â and Read Up! Find the Summer Food ServiceProgram site nearest you at: www.michigan.gov/sfsp
From: michlib-l-bounces@mcls.org [mailto:michlib-l-bounces@mcls.org]On Behalf Of Shauna Swantek Sent: Friday, August 07, 2015 10:46 AM To: michlib-l@lists.mcls.org <michlib-l@mail2.mcls.org> Subject: [Michlib-l] Law Poster Vendor Recommendations and Complaint
After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
Thanks, in advance.
Thank you for using the Better Business Bureau's Online Complaint System.Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org Please print a copy of this for your records.Filed on : August 7 2015Filed by : Shauna Swantek237 N Main Street Nashville MI 49073Filed against : Personnel Concepts LimitedComplaint Description:This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplierbut we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line stafffeel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that didnot help. Today, t! hey harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that wewill not do business with them again and not to contact us further.Your Desired Resolution:I want to be removed from their contact list in every way possible... I do not want them to contact us further.
Shauna Lea Swantek, Director Putnam District Library Honoring the Past, Serving Today, Preparing For Tomorrow www.putnamlib.org
327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723 ------- End of Original Message -------
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You can obtain all of the required posters for free - some of the state & federal agencies will send them upon request, or you can print them at your library. You just have to stay vigilant that you have the most current version(s) in the event there's a change. Details can be found here: http://www.michigan.gov/lara/0,4601,7-154-11407-174563--,00.html and here: http://www.dol.gov/oasam/boc/osdbu/sbrefa/poster/matrix.htm There's a link to the list of required posters toward the bottom of the page from Michigan.gov. kate On Fri, Aug 7, 2015 at 10:46 AM, Shauna Swantek < putnamlibrary.director@yahoo.com> wrote:
After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
Thanks, in advance.
*Thank you for using the Better Business Bureau's Online Complaint System.* Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org Please print a copy of this for your records.
Filed on : August 7 2015
Filed by :
*Shauna Swantek237 N Main Street Nashville MI 49073*
Filed against :
*Personnel Concepts Limited *
*Complaint Description:* This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help. Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further.
*Your Desired Resolution:* I want to be removed from their contact list in every way possible... I do not want them to contact us further.
*Shauna Lea Swantek, Director*
*Putnam District Library* *Honoring the Past, Serving Today, Preparing For Tomorrow* www.putnamlib.org
327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723
_______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
-- Kate Pohjola Andrade, Director Woodlands Library Cooperative 415 S. Superior Street, Suite A Albion, MI 49224 517-629-9469 - office / 586-801-0725 - cell/text http://woodlands.lib.mi.us
participants (5)
-
CED Donna Clark -
Kate Pohjola Andrade -
Koscielniak, Kimberly (MDE) -
LLC Sandra Wilson -
Shauna Swantek