8/7/15

Thank you Kimberly this is so helpful.

When the new requirements come out in a few weeks could you send those out to Michlib?

Sandra Wilson
Lakeland Library Cooperative Director
sandra@llcoop.org
616-559-5253 x201
616-559-4329 FAX
4138 Three Mile Rd. NW
Grand Rapids, MI 49534

---------- Original Message -----------
From: "Koscielniak, Kimberly (MDE)" <KoscielniakK@michigan.gov>
To: Shauna Swantek <putnamlibrary.director@yahoo.com>, "michlib-l@lists.mcls.org" <michlib-l@mail2.mcls.org>
Sent: Fri, 7 Aug 2015 15:32:34 +0000
Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint

> Shauna,
>  
> I saw your message and thought I’d reply as the State Law Library often gets questions about this topic.  Although it requires gathering materials from a number of agencies, workplace posters are generally available online for no cost.  MIOSHA workplace posters may be found online (it is better to call the office directly for some of the posters as they may be hard to print) at http://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html.
>  
> There is also a link at the bottom of this page to a list of posters required by other federal and state agencies.  Just to note, the list is due to be updated in a couple of weeks.  If you have any trouble finding it, let me know.  I’ll put the information on the MeL Legal Gateway.
>  
> Thanks
> Kim
>  
> State Law Library
> Library of Michigan
> Michigan Library and Historical Center
> 702 W. Kalamazoo
> Lansing, MI 48909
>  
> lmlawlib@michigan.gov
> 517-373-0630
> www.michigan.gov/lawlibrary
>  
> Nourishing Michigan’s Future…during school and during the summer!  Encourage Michigan’s children to Meet Up and Eat Up – and Read Up! Find the Summer Food Service Program site nearest you at:  www.michigan.gov/sfsp
>  
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> From: michlib-l-bounces@mcls.org [mailto:michlib-l-bounces@mcls.org] On Behalf Of Shauna Swantek
> Sent: Friday, August 07, 2015 10:46 AM
> To: michlib-l@lists.mcls.org <michlib-l@mail2.mcls.org>
> Subject: [Michlib-l] Law Poster Vendor Recommendations and Complaint
>  
>
> After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
>
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> Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
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> Thanks, in advance.
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> Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 89064673.
Correspondence regarding this complaint will be emailed to : sswantek@putnamlib.org
> Please print a copy of this for your records.

Filed on : August 7 2015

Filed by :
Shauna Swantek
237 N Main Street
Nashville MI 49073

Filed against :
Personnel Concepts Limited



Complaint Description:
This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help. Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further.

Your Desired Resolution:
I want to be removed from their contact list in every way possible... I do not want them to contact us further.
>
>  
>
> Shauna Lea Swantek, Director
>  
> Putnam District Library
> Honoring the Past, Serving Today, Preparing For Tomorrow
> www.putnamlib.org
>  
>
> 327 North Main Street 
> PO Box 920 
> Nashville, MI 49073-9578 
> Phone & Fax: (517)852-9723
------- End of Original Message -------