I have had the same experience as Shauna and still get letters from them frequently. I don't bother to open them anymore. I have been through the emotions and fear of not buying their products or even being turned in by their company and being fined thousands of dollars.
The City Finance Director told me that as a city library their posters were good enough to cover for us. These callers kept it up until finally, a few years ago, I bought again. Never again.
Thank you, Kim, for the information you provided. That company is out to make money, and what better way than intimidation. I hope everyone will be free from these emails and know there is an easier, less-expensive way.
Donna Clark, Library Director
Cedar Springs Public Library
---------- Original Message
-----------
From: "Koscielniak, Kimberly (MDE)" <KoscielniakK@michigan.gov>
To: Shauna Swantek <putnamlibrary.director@yahoo.com>,
"michlib-l@lists.mcls.org" <michlib-l@mail2.mcls.org>
Sent: Fri, 7 Aug 2015 15:32:34 +0000
Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint
> Shauna,
>
> I
saw your message and thought [UTF-8?]I’d reply as the State Law Library often
gets questions about this topic. Although it requires gathering materials
from a
number
of agencies, workplace posters are generally available online for no cost.
MIOSHA workplace posters may be found online (it is better to call the office
directly for some of the posters as they may be hard to print)
at
http://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html.
>
> There
is also a link at the bottom of this page to a list of posters required
by
other federal and state agencies. Just to note, the list is due to
be updated in a couple of weeks. If you have any trouble finding it, let
me know. [UTF-8?]I’ll put the information on the MeL Legal
Gateway.
>
> Thanks
> Kim
>
> State
Law
Library
> Library
of
Michigan
> Michigan
Library and Historical
Center
> 702
W.
Kalamazoo
> Lansing,
MI
48909
>
> lmlawlib@michigan.gov
> 517-373-0630
517-373-0630
> www.michigan.gov/lawlibrary
>
> Nourishing
[UTF-8?]Michigan’s [UTF-8?]Future…during school and during the summer!
Encourage [UTF-8?]Michigan’s children to Meet Up and Eat Up [UTF-8?]– and
Read Up! Find the Summer Food
Service
Program site nearest you at: www.michigan.gov/sfsp
>
>
>
>
>
>
>
>
>
>
> From:
michlib-l-bounces@mcls.org
[mailto:michlib-l-bounces@mcls.org]
On Behalf Of Shauna Swantek
>
Sent: Friday, August 07, 2015 10:46 AM
>
To: michlib-l@lists.mcls.org <michlib-l@mail2.mcls.org>
>
Subject: [Michlib-l] Law Poster Vendor Recommendations and
Complaint
>
>
> After a
stressful week of bullying here at Putnam District Library, I filed this
complaint moments
ago.
>
>
>
> Anyone have a
vendor the recommend and trust that you purchase your labor law posters
from?
>
>
>
> Thanks, in
advance.
>
>
>
> Thank you for
using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 89064673.
Correspondence regarding this complaint will be emailed to :
sswantek@putnamlib.org
>
Please print a copy of this for your records.
Filed on : August 7 2015
Filed by :
Shauna Swantek
237 N Main Street
Nashville MI 49073
Filed against :
Personnel Concepts Limited
Complaint Description:
This company's sales tactics are beyond aggressive. They have wasted hours of
staff time by repeatedly calling and bullying staff members. We have purchased
our Labor Law posters from this company at various times in the past. They have
not been our only
supplier
but we have used their product to save money by switching companies
periodically. We will NEVER do business with them again. They have repeatedly
called our business over the last month. Their verbiage is alarming and
threatening ... making front line
staff
feel panicked and concerned. They have tried to get staff to make purchases
they aren't authorized to do based on fear tactics. They refuse to take NO for
an answer. I told them I receive their emails and will contact them if I need
anything, but that
did
not help. Today, they harassed the Assistant Director for 15 minutes and then
demanded my personal phone number saying our account was "flagged".
When I arrived, I spoke with the salesperson and demanded to be removed from
their contact list stating that
we
will not do business with them again and not to contact us further.
Your Desired Resolution:
I want to be removed from their contact list in every way possible... I do not
want them to contact us
further.
>
>
>
> Shauna Lea Swantek,
Director
>
> Putnam
District Library
> Honoring the Past,
Serving Today, Preparing For Tomorrow
> www.putnamlib.org
>
>
> 327 North Main Street
> PO Box
920
> Nashville, MI 49073-9578
> Phone
& Fax:
(517)852-9723
------- End of Original Message
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