
*The University of Michigan-Dearborn has an exciting job opportunity for a Weekend User Services Supervisor in the Mardigian Library. This part-time position reports directly to the Head of the User Services Department. Responsibilities include:● Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts● Provide guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests● Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation● Serve as primary contact with campus police during shift in case of emergencies● Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies● Monitor online reference software and assist in providing 1st tier reference support to library users in-person, online, and over the phone● Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assignedQualifications:● Bachelor’s degree required and previous library working experience preferred.● Proficient with MS Office (Word, Excel, Access), and comfort using computers and technology required. Experience with library automation preferred (Sierra/Millennium experience a plus)● Ability to work independently with minimal supervision and as part of a team required● Must be able to work a flexible schedule (including nights and weekends) when necessary● Ability to communicate effectively with faculty, staff, students and the public● Good interpersonal skills, strong customer service skills and good decision making skills required● Experience working in a very diverse environment strongly desired● Strong cash handling experience preferred* For more information and to apply for the position go to: http://careers.umich.edu/job_detail/159916/user_services_assistant
participants (1)
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Holly Sorscher