The University of Michigan-Dearborn has an exciting job opportunity for a Weekend User Services Supervisor in the Mardigian Library. This part-time position reports directly to the Head of the User Services Department.

Responsibilities include:

● Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts

● Provide guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests

● Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation

● Serve as primary contact with campus police during shift in case of emergencies

● Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies

● Monitor online reference software and assist in providing 1st tier reference support to library users in-person, online, and over the phone

● Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assigned

Qualifications:

● Bachelor’s degree required and previous library working experience preferred.

● Proficient with MS Office (Word, Excel, Access), and comfort using computers and technology required. Experience with library automation preferred (Sierra/Millennium experience a plus)

● Ability to work independently with minimal supervision and as part of a team required

● Must be able to work a flexible schedule (including nights and weekends) when necessary

● Ability to communicate effectively with faculty, staff, students and the public

● Good interpersonal skills, strong customer service skills and good decision making skills required

● Experience working in a very diverse environment strongly desired

● Strong cash handling experience preferred