Greetings all, The Niche Staff Skills Academy<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fstaffskills&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462103205&sdata=3qyXNkAxXw3erx1ZXN8Bqok8y1TbiV6yaotiygqlxkY%3D&reserved=0> from the Library of Michigan has seen an increase in users of well over 100% in the past month. It's catching on! * We've expanded Disaster Preparedness<https://my.nicheacademy.com/staffskills?category=3722> resources including four courses from the Pioneer Library System. If you need COVID-specific information, please see the links below: We Are Open During COVID-19: Serving Your Community Via Your Website<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fstaffskills%2Fcourse%2F14948&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462143031&sdata=draS1GGjb56oY6LgEhzqDJ4ohsfTfOCIz1N9j13M8Ro%3D&reserved=0> * Featuring Tracy Logan-Walker, Cadillac-Wexford Public Library and Laurie Golden, Canton Public Library Re-opening Lives Academy<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Freopening&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462152994&sdata=xZ8wqsSCWM%2Fn6RdrVkqeg8RJdTDaxZYNwnFdR9bbl0Y%3D&reserved=0> * A growing, national COVID-19 specific resource set for library staff * Want to see some of the more popular micro-learning courses? Check these out: * De-escalation - Recognizing and Responding to Tense Situations<https://my.nicheacademy.com/staffskills/course/12671> * De-Escalation - Skills and Practice<https://my.nicheacademy.com/staffskills/course/12814> * Cataloging (from the Pioneer Library System) [30 Mins.]<https://my.nicheacademy.com/staffskills/course/6943> * How To Handle Angry Customers<https://my.nicheacademy.com/staffskills/course/2122> * Customer Service Strategies<https://my.nicheacademy.com/staffskills/course/1981> * Customer Service<https://my.nicheacademy.com/staffskills/course/8324> *Courses do require that you set up a free account. After that, you may take as many courses as you like. The Library of Michigan also features the MeL eResources Learning Academy<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fmichiganlibrary-staff&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462152994&sdata=%2BzAd97y49%2FPus%2FpKpHH1kfDLp7hY6B%2F0%2FzmIFi6ktNw%3D&reserved=0> with courses specific to MeL materials. Learn how to use eBooks, LearningExpress Library, NoveList, and more. Courses generally do not exceed 15 minutes to complete. Have a great day. Sonya Schryer Norris Library Consultant Library of Michigan Michigan Department of Education 517-335-1498 Norriss2@michigan.gov<mailto:Norriss2@michigan.gov> https://michigan.gov/libraryofmichigan https://mel.org<https://mel.org/> http://michlibrary.org<http://michlibrary.org/> I am on temporary lay-off status on Mondays only from May 18 - July 20. You have the power to shape your future, and the future of all children, by counting everyone in your home in the 2020 Census<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy2020census.gov%2F&data=02%7C01%7CNorrisS2%40michigan.gov%7Ce7ec159400914a99c42d08d7d5c450e1%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637212911508123639&sdata=xx6zojNDhjfJla%2F0VwFZ7lWKmBZx7vtJ3Y%2BMUagjNL4%3D&reserved=0>. [A close up of a sign Description automatically generated]