BLOOMFIELD TOWNSHIP PUBLIC LIBRARY EMPLOYMENT OPPORTUNITY AVAILABLE POSITION TITLE: Clerical Assistant DEPARTMENT: Circulation, reporting to Assistant Department Head RESPONSIBILITIES: Direct public service: provides positive, pleasant professional service to the public at the Circulation desk; handles money transactions; directs library visitors to appropriate public service desks. Indirect public service: assists with statistics for reporting, uses current technologies for communication, assists with department services, including assists with closing procedures for Circulation desk and assists with off-desk clerical jobs. Policy: assists in the development and implementation of library policies and procedures. REQUIREMENTS: Minimum: High school diploma; experience working with Windows-based computers and financial transactions. Able to lift, push, and/or pull at least 20 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience. HOURS: Part-time, 12-15 hours weekly, primarily evenings and weekends. WAGE & BENEFITS: $10.00 per hour APPLICATION DUE: Friday, June 24, 2016. A clerical skills test must accompany your cover letter, resume, and application; the clerical skills test is available at the library. TO: Careers Bloomfield Township Public Library 1099 Lone Pine Road Bloomfield Township, MI 48302 248.642.5800 FAX: 248.642.4175 Email: careers@btpl.org Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our Web site: www.btpl.org CIRCULATION CLERICAL ASSISTANT TYPICAL WORK WEEK'S TASKS A typical work week for the Circulation Clerical Assistant may include: * answer department telephone extensions and check voice mail * check contents of cases used to hold CD-ROMs, CDs, books on CD and DVD to verify all associated items returned * explain and collect overdue fines and fees for lost or damaged items * check out materials from BTPL collection * check out materials from other libraries (interloaned to BTPL) * discuss notes on patron record with patron, explaining and resolving any problems * renew items over the telephone and resolve patron problems regarding renewals * explain residency requirements to obtain library card * process and input on computer patron registration information * collect fees for lost library cards * prepare notes for items to be mended * clear on order status for new incoming material * process items with missing parts * empty returned material bins including removal of bins from around the AMH system * verify accuracy of patron registrations * carry out opening and closing procedures * collect door count from counters and record * check gate alarms on RFID system * change receipt printer paper on desk printers and self-check machines * train patrons to use self-check machines Andrea Aragona Bloomfield Township Public Library 248-642-5800 x 113 It's not what you gather, but what you scatter that tells what kind of life you have lived. -Helen Walton