BLOOMFIELD TOWNSHIP PUBLIC LIBRARY EMPLOYMENT OPPORTUNITY AVAILABLE

POSITION TITLE:               Clerical Assistant

DEPARTMENT:                  Circulation, reporting to Assistant Department Head

RESPONSIBILITIES:           Direct public service: provides positive, pleasant professional service to the public at the Circulation desk; handles money transactions; directs library visitors to appropriate public service desks. Indirect public service: assists with statistics for reporting, uses current technologies for communication, assists with department services, including assists with closing procedures for Circulation desk and assists with off-desk clerical jobs. Policy: assists in the development and implementation of library policies and procedures.

REQUIREMENTS:              Minimum: High school diploma; experience working with Windows-based computers and financial transactions.  Able to lift, push, and/or pull at least 20 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience.

HOURS:                                Part-time, 12-15 hours weekly, primarily evenings and weekends.

WAGE & BENEFITS:         $10.00 per hour

APPLICATION DUE:        Friday, June 24, 2016. A clerical skills test must accompany your cover letter, resume, and application; the clerical skills test is available at the library.

                               TO:         Careers

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Township, MI 48302

248.642.5800 FAX: 248.642.4175

Email: careers@btpl.org

Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our

Web site: www.btpl.org

CIRCULATION CLERICAL ASSISTANT

TYPICAL WORK WEEK’S TASKS

A typical work week for the Circulation Clerical Assistant may include:

•             answer department telephone extensions and check voice mail

•             check contents of cases used to hold CD-ROMs, CDs, books on CD and DVD to verify all associated items returned

•             explain and collect overdue fines and fees for lost or damaged items

•             check out materials from BTPL collection

•             check out materials from other libraries (interloaned to BTPL)

•             discuss notes on patron record with patron, explaining and resolving any problems

•             renew items over the telephone and resolve patron problems regarding renewals

•             explain residency requirements to obtain library card

•             process and input on computer patron registration information

•             collect fees for lost library cards

•             prepare notes for items to be mended

•             clear on order status for new incoming material

•             process items with missing parts

•             empty returned material bins including removal of bins from around the AMH system

•             verify accuracy of patron registrations

•             carry out opening and closing procedures

•             collect door count from counters and record

•             check gate alarms on RFID system

•             change receipt printer paper on desk printers and self-check machines

•             train patrons to use self-check machines

Andrea Aragona

Bloomfield Township Public Library

248-642-5800 x 113

It's not what you gather, but what you scatter that tells what kind of life you have lived.

-Helen Walton