The Auburn Hills Public Library seeks an enthusiastic and experienced Information Technology Coordinator with a commitment to excellent public service to join our team. Information Technology Coordinator (Full-time) Salary: $47,840-$62,420 a year Benefits: Sick days, vacation, paid holidays, health, vision, dental Retirement benefits: (Defined Contribution Plans) 401 and 457 Hours: 40 hours per week, includes days/evenings and rotating weekends Job Qualifications: * Must have a Bachelor’s Degree with concentration in Information Systems or equivalent * Network and/or Systems Administrator experience desired * Ability to create and maintain an effective working relationship * Ability to serve the public with courtesy and tact * Excellent verbal, written and interpersonal communication skills * Ability to prepare records and reports * Successfully pass a background check & pre-employment screening Preferred Qualifications: * Knowledge of library systems and services such as ILS and Envisionware * Working knowledge of wireless networks, routers, Cisco switches * Working knowledge of Active Directory and Group Policy * Working knowledge of current MS operating systems and MS Office suites * Understanding of basic networking (TCIP/IP, DNS, DHCP) * Experience with SQL, Linux, VMWare, vSphere/SAN technologies * Experience with VoIP phone systems, Prime and Firewalls * Strong hardware troubleshooting skills and familiarity with remote support * Experience in dealing with Veeam backup and cyber security best practices * Knowledge of antivirus software and malware remediation * Familiarity with imaging solutions Primary Duties & Responsibilities: * Manage Library’s network infrastructure and backup system * Supervises part-time IT Assistant * Works as a member of the Management Team * Assists staff in routine troubleshooting * Interact with the public and assist them with technology questions and issues Other Duties & Responsibilities: * Manage the Library’s public computers and loanable devices * Manage the Library’s email system through Office 365 * Maintain the Library’s VoIP phone system * Maintain server maintenance, including backups, updates, and anti-virus software * Develop and maintain inventory database for all Library equipment * Install and maintain upgrades for computer software, hardware, and other equipment * Collect, evaluate, and report on usage statistics and trends * Develop and revise user training manuals and procedures * Communicate changes in technology to the Director and other staff * Investigate, plan, and implement new projects to move the Library forward * Protect the Library from cyber security threats * Serve as the face for the Library in outreach events within the community * Other duties as assigned by the Director Necessary Knowledge, Skills, and Abilities: * Ability to maintain confidentiality * Ability to organize, prioritize, and coordinate multiple tasks * Ability to function in a professional manner, work independently, and use good judgment * Physical mobility, vision, hearing and manual dexterity essentials. * Ability to work flexible hours including evenings and weekends * Excellent communication and organizational skills Reports to: Library Director To Apply: Email a cover letter and resume to: Lawrence Marble-Director marblel@ahplibrary.org Deadline: Sunday, February 5th by 5 p.m. The Auburn Hills Public Library is an equal opportunity employer. [Logo]<https://www.ahplibrary.org/> Lawrence Marble Director phone: (248) 370-8125 email: marblel@ahplibrary.org 3400 East Seyburn Drive Auburn Hills, MI 48326 [Facebook icon]<https://www.facebook.com/AHPLibrary/> [Twitter icon] <https://twitter.com/AHPLibrary> [Instagram icon] <https://www.instagram.com/ahplibrary/>