The Auburn Hills Public Library seeks an enthusiastic and experienced Information Technology Coordinator with a commitment to excellent public service to join our team. 

 

Information Technology Coordinator (Full-time) 

Salary: $47,840-$62,420 a year 

Benefits: Sick days, vacation, paid holidays, health, vision, dental  

Retirement benefits: (Defined Contribution Plans) 401 and 457 

Hours: 40 hours per week, includes days/evenings and rotating weekends 

Job Qualifications:  

• Must have a Bachelor’s Degree with concentration in Information Systems or equivalent
• Network and/or Systems Administrator experience desired 
• Ability to create and maintain an effective working relationship 
• Ability to serve the public with courtesy and tact 
• Excellent verbal, written and interpersonal communication skills 
• Ability to prepare records and reports 
• Successfully pass a background check & pre-employment screening   

Preferred Qualifications:  

• Knowledge of library systems and services such as ILS and Envisionware 
• Working knowledge of wireless networks, routers, Cisco switches 
• Working knowledge of Active Directory and Group Policy 
• Working knowledge of current MS operating systems and MS Office suites 
• Understanding of basic networking (TCIP/IP, DNS, DHCP) 
• Experience with SQL, Linux, VMWare, vSphere/SAN technologies 
• Experience with VoIP phone systems, Prime and Firewalls 
• Strong hardware troubleshooting skills and familiarity with remote support 
• Experience in dealing with Veeam backup and cyber security best practices 
• Knowledge of antivirus software and malware remediation 
• Familiarity with imaging solutions 

Primary Duties & Responsibilities: 

• Manage Library’s network infrastructure and backup system 
• Supervises part-time IT Assistant 
• Works as a member of the Management Team 
• Assists staff in routine troubleshooting 
• Interact with the public and assist them with technology questions and issues 

Other Duties & Responsibilities: 

• Manage the Library’s public computers and loanable devices 
• Manage the Library’s email system through Office 365 
• Maintain the Library’s VoIP phone system 
• Maintain server maintenance, including backups, updates, and anti-virus software 
• Develop and maintain inventory database for all Library equipment 
• Install and maintain upgrades for computer software, hardware, and other equipment 
• Collect, evaluate, and report on usage statistics and trends 
• Develop and revise user training manuals and procedures 
• Communicate changes in technology to the Director and other staff 
• Investigate, plan, and implement new projects to move the Library forward 
• Protect the Library from cyber security threats 
• Serve as the face for the Library in outreach events within the community 
• Other duties as assigned by the Director 

Necessary Knowledge, Skills, and Abilities:  

• Ability to maintain confidentiality 
• Ability to organize, prioritize, and coordinate multiple tasks 
• Ability to function in a professional manner, work independently, and use good judgment 
• Physical mobility, vision, hearing and manual dexterity essentials. 
• Ability to work flexible hours including evenings and weekends 
• Excellent communication and organizational skills 

Reports to:  Library Director

To Apply:

Email a cover letter and resume to: Lawrence Marble-Director marblel@ahplibrary.org 

Deadline: Sunday, February 5^th by 5 p.m.

 

 

 

The Auburn Hills Public Library is an equal opportunity employer.