Are You Experienced? Exploring User Experience in Public Libraries? Please join us for four exciting weeks of exploring the user experience in public libraries. This MOOC is a great opportunity for learning more about public libraries, the MLS program and some of the faculty (Andrea Copeland, Bill Helling, Stephanie Holman and Beth Meyer) in the Department of Library & Information Science at the IU School of Informatics and Computing at IUPUI, and great for professional development. This course is eligible for up to 12 CEUs in the state of Michigan. All are welcome - Free and fun is guaranteed! Topics explored during the four weeks include: Week 1- Customer Service and the User Experience Week 2- Youth Librarianship: Best Practices to Serve our Youngest Patrons Week 3- Technology: Improving Library Services by Managing Technology Week 4- Community Engagement The course starts on April 6, 2015 but please register now, for details see: http://disted.informatics.iupui.edu/mooc_sp15/index.html And for questions please email: xpl@iupui.edu<mailto:xpl@iupui.edu> Facebook: https://www.facebook.com/PLuserX Twitter: @PLuserX #XPLmooc Andrea J. Copeland, Ph.D. Assistant Professor Department of Library & Information Science School of Informatics and Computing Indiana University 535 W Michigan Street, IT565 Indianapolis, IN 46202 (317) 274-0114<tel:%28317%29%20274-0114>