Are You Experienced? Exploring User Experience in Public Libraries?
Please join us for four exciting weeks of exploring the user experience in public libraries. This MOOC is a great opportunity for learning more about public libraries,
the MLS program and some of the faculty (Andrea Copeland, Bill Helling, Stephanie Holman and Beth Meyer) in the Department of Library & Information Science at the IU School of Informatics and Computing at IUPUI, and great for professional development.
This course is eligible for up to 12 CEUs in the state of Michigan.
All are welcome – Free and fun is guaranteed! Topics explored during the four weeks include:
Week 1- Customer Service and the User Experience
Week 2- Youth Librarianship: Best Practices to Serve our Youngest Patrons
Week 3- Technology: Improving Library Services by Managing Technology
Week 4– Community Engagement
The course starts on April 6, 2015 but please register now, for details see:
And for questions please email:
xpl@iupui.edu
Facebook: https://www.facebook.com/PLuserX
Twitter: @PLuserX #XPLmooc
Andrea J. Copeland, Ph.D.
Assistant Professor
Department of Library & Information Science
School of Informatics and Computing
Indiana University
535 W Michigan Street, IT565
Indianapolis, IN 46202
(317) 274-0114