Hi All! We have been trying to get an account set up with B&T since I was hired in August. Still not completed. Meanwhile, we reached out to Ingram and within a week had a demo, login, and our first order placed and received. Brodart has been good, but we've only been using them for processing materials at the moment. No delays or long waits for shipments (and we had quite a few things needed in a short period of time). Hope this helps! Be well, Betty On Thu, Feb 25, 2021 at 12:41 PM Lyn Henderson via Michlib-l < michlib-l@mcls.org> wrote:

Here at Addison Twp library we have been experiencing the same with our book orders from B&T. In addition, our audiobook orders are even worse! I'd be interested in knowing if anyone is having issues with audiobooks from B&T as well. It's been six weeks since they received my audiobook order, and when I inquired yesterday, I was told they "should ship soon". I'm very interested in hearing what others are experiencing. Thanks!

Lyn Henderson Addison Twp Public Library

------------------------------ *From: *"Shannon Powers via Michlib-l" <michlib-l@mcls.org> *To: *michlib-l@mail3.mcls.org *Sent: *Thursday, February 25, 2021 12:06:51 PM *Subject: *[Michlib-l] Book Ordering delays

Hello all, Can anyone who uses Ingram, Brodart, or a service besides Baker and Taylor for ordering books talk to me about your experiences with them, in the past and also now during the pandemic? We are currently using Baker and Taylor and experiencing huge delays in receiving our shipments. I'm wondering if this is unique to B&T or happening across the board due to COVID. We can certainly get books form amazon quickly, but B&T is months behind on our orders.

Thanks!

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