Patrons and lost books that have been found
I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy? Amy Nolan Children's Services Supervisor St. Joseph Public Library 269-983-7167
Hi Amy Here at BSCL, the patron gets to keep the item they have paid for if they have found it. Irene (Jones) Berrien Springs Community Library
On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote:
I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy?
Amy Nolan
Children's Services Supervisor
St. Joseph Public Library
269-983-7167
_______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
Same here. ________________________________ From: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of BERRIEN SPRINGS COMMUNITY LIBRARY via Michlib-l <michlib-l@mcls.org> Sent: Wednesday, August 14, 2019 7:25:14 AM To: Amelia Nolan <anolan@sjcity.com>; Amelia Nolan via Michlib-l <michlib-l@mcls.org>; Michigan Listserv <michlib-l@mail2.mcls.org> Subject: Re: [Michlib-l] Patrons and lost books that have been found Hi Amy Here at BSCL, the patron gets to keep the item they have paid for if they have found it. Irene (Jones) Berrien Springs Community Library <http://www.ci.livonia.mi.us/>[cid:livoniapubliclibrarywithtext_f2beec2e-7304-4c6f-9101-674c78418ead.jpg] Donna Winter Assistant Branch Librarian Livonia Public Library (734) 466-2675 dwinter@livoniapubliclibrary.org www.livoniapubliclibrary.org<http://www.livoniapubliclibrary.org> <https://www.facebook.com/LivoniaCommunity/> <http://youtube.com/> <https://twitter.com/milivonia> This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and/or exempt from disclosure under applicable laws. If the reader of the message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and/or reply to this e-mail message. Thank you. On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote: I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy? Amy Nolan Children's Services Supervisor St. Joseph Public Library 269-983-7167 _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
We will refund the money paid for the item if it is in good condition and it has not been withdrawn from the system. Karen McKinnon Leighton Township Library Moline MI 49335 From: "Winter, Donna via Michlib-l" <michlib-l@mcls.org> To: "Amelia Nolan" <anolan@sjcity.com>, "Michigan Listserv" <michlib-l@mail2.mcls.org>, "BERRIEN SPRINGS COMMUNITY LIBRARY" <bsclibrary@comcast.net> Sent: Wednesday, August 14, 2019 10:51:24 AM Subject: Re: [Michlib-l] Patrons and lost books that have been found Same here. From: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of BERRIEN SPRINGS COMMUNITY LIBRARY via Michlib-l <michlib-l@mcls.org> Sent: Wednesday, August 14, 2019 7:25:14 AM To: Amelia Nolan <anolan@sjcity.com>; Amelia Nolan via Michlib-l <michlib-l@mcls.org>; Michigan Listserv <michlib-l@mail2.mcls.org> Subject: Re: [Michlib-l] Patrons and lost books that have been found Hi Amy Here at BSCL, the patron gets to keep the item they have paid for if they have found it. Irene (Jones) Berrien Springs Community Library [ http://www.ci.livonia.mi.us/ ] Donna Winter Assistant Branch Librarian Livonia Public Library (734) 466-2675 dwinter@livoniapubliclibrary.org [ http://www.livoniapubliclibrary.org/ | www.livoniapubliclibrary.org ] [ https://www.facebook.com/LivoniaCommunity/ ] [ http://youtube.com/ ] [ https://twitter.com/milivonia ] This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and/or exempt from disclosure under applicable laws. If the reader of the message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and/or reply to this e-mail message. Thank you. On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote: I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy? Amy Nolan Children's Services Supervisor St. Joseph Public Library 269-983-7167 BQ_BEGIN _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l BQ_END _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
Similarly to Leighton Twp, the patron may return the item for a refund as long as it is still in the system. We have a regular time period for withdrawal of Lost and Paid items, so when a patron pays for the item, staff will tell them they have x number of months to return it for a refund. After that, and if it's no longer in the system, we do not issue a refund. Kelli Perkins Collection & Digital Resources Manager Herrick District Library 300 S River Ave, Holland MI 49423 616.355.3718 kperkins@herrickdl.org ________________________________ From: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of AL Karen McKinnon via Michlib-l <michlib-l@mcls.org> Sent: Wednesday, August 14, 2019 12:19:21 PM To: Winter, Donna <dwinter@livoniapubliclibrary.org> Cc: Michigan Listserv <michlib-l@mail2.mcls.org> Subject: Re: [Michlib-l] Patrons and lost books that have been found We will refund the money paid for the item if it is in good condition and it has not been withdrawn from the system. Karen McKinnon Leighton Township Library Moline MI 49335 ________________________________ From: "Winter, Donna via Michlib-l" <michlib-l@mcls.org> To: "Amelia Nolan" <anolan@sjcity.com>, "Michigan Listserv" <michlib-l@mail2.mcls.org>, "BERRIEN SPRINGS COMMUNITY LIBRARY" <bsclibrary@comcast.net> Sent: Wednesday, August 14, 2019 10:51:24 AM Subject: Re: [Michlib-l] Patrons and lost books that have been found Same here. ________________________________ From: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of BERRIEN SPRINGS COMMUNITY LIBRARY via Michlib-l <michlib-l@mcls.org> Sent: Wednesday, August 14, 2019 7:25:14 AM To: Amelia Nolan <anolan@sjcity.com>; Amelia Nolan via Michlib-l <michlib-l@mcls.org>; Michigan Listserv <michlib-l@mail2.mcls.org> Subject: Re: [Michlib-l] Patrons and lost books that have been found Hi Amy Here at BSCL, the patron gets to keep the item they have paid for if they have found it. Irene (Jones) Berrien Springs Community Library <http://www.ci.livonia.mi.us/>[cid:livoniapubliclibrarywithtext_f2beec2e-7304-4c6f-9101-674c78418ead.jpg] Donna Winter Assistant Branch Librarian Livonia Public Library (734) 466-2675 dwinter@livoniapubliclibrary.org www.livoniapubliclibrary.org<http://www.livoniapubliclibrary.org> <https://www.facebook.com/LivoniaCommunity/> <http://youtube.com/> <https://twitter.com/milivonia> This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and/or exempt from disclosure under applicable laws. If the reader of the message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and/or reply to this e-mail message. Thank you. On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote: I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy? Amy Nolan Children's Services Supervisor St. Joseph Public Library 269-983-7167 _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
If the item is found within 3 months and in good condition we will refund the money for the item but not the processing fee ($2 or $5.00). This information is on the Lost/Damaged form we give the patron. --- Annette M. Goike Assistant Director MacDonald Public Library 36480 Main St. New Baltimore, MI 48047 586-725-0273 x5 On 2019-08-14 3:09 pm, Kelli Perkins via Michlib-l wrote:
Similarly to Leighton Twp, the patron may return the item for a refund as long as it is still in the system. We have a regular time period for withdrawal of Lost and Paid items, so when a patron pays for the item, staff will tell them they have x number of months to return it for a refund. After that, and if it's no longer in the system, we do not issue a refund.
Kelli Perkins Collection & Digital Resources Manager Herrick District Library 300 S River Ave, Holland MI 49423 616.355.3718 kperkins@herrickdl.org
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FROM: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of AL Karen McKinnon via Michlib-l <michlib-l@mcls.org> SENT: Wednesday, August 14, 2019 12:19:21 PM TO: Winter, Donna <dwinter@livoniapubliclibrary.org> CC: Michigan Listserv <michlib-l@mail2.mcls.org> SUBJECT: Re: [Michlib-l] Patrons and lost books that have been found
We will refund the money paid for the item if it is in good condition and it has not been withdrawn from the system.
Karen McKinnon Leighton Township Library Moline MI 49335
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FROM: "Winter, Donna via Michlib-l" <michlib-l@mcls.org> TO: "Amelia Nolan" <anolan@sjcity.com>, "Michigan Listserv" <michlib-l@mail2.mcls.org>, "BERRIEN SPRINGS COMMUNITY LIBRARY" <bsclibrary@comcast.net> SENT: Wednesday, August 14, 2019 10:51:24 AM SUBJECT: Re: [Michlib-l] Patrons and lost books that have been found
Same here. -------------------------
FROM: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of BERRIEN SPRINGS COMMUNITY LIBRARY via Michlib-l <michlib-l@mcls.org> SENT: Wednesday, August 14, 2019 7:25:14 AM TO: Amelia Nolan <anolan@sjcity.com>; Amelia Nolan via Michlib-l <michlib-l@mcls.org>; Michigan Listserv <michlib-l@mail2.mcls.org> SUBJECT: Re: [Michlib-l] Patrons and lost books that have been found
Hi Amy
Here at BSCL, the patron gets to keep the item they have paid for if they have found it.
Irene (Jones)
Berrien Springs Community Library
DONNA WINTER Assistant Branch Librarian Livonia Public Library (734) 466-2675 dwinter@livoniapubliclibrary.org WWW.LIVONIAPUBLICLIBRARY.ORG [1]
This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and/or exempt from disclosure under applicable laws. If the reader of the message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and/or reply to this e-mail message. Thank you.
On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote:
I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy?
AMY NOLAN
CHILDREN'S SERVICES SUPERVISOR
ST. JOSEPH PUBLIC LIBRARY
269-983-7167
_______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
_______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
Links: ------ [1] http://www.livoniapubliclibrary.org
participants (6)
-
AL Karen McKinnon -
Amelia Nolan -
BERRIEN SPRINGS COMMUNITY LIBRARY -
goikea＠libcoop.net -
Kelli Perkins -
Winter, Donna