BLOOMFIELD TOWNSHIP PUBLIC LIBRARY EMPLOYMENT OPPORTUNITY AVAILABLE POSITION TITLE: Systems Clerical Assistant DEPARTMENT: Systems, reporting to Systems Department Head RESPONSIBILITIES: Direct public service: provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab; monitor the proper use of study rooms; demonstrates and provides one-on-one instruction to library visitors in the use of copiers and computers in Computer Center; carry out Computer Center opening and closing procedures; directs library visitors to appropriate public service desks. Indirect public service: Maintains and troubleshoots computer and copier equipment in the Computer Center and Library; and maintain inventory of computer and copier supplies. Policy: assists in the development and implementation of library policies and procedures. REQUIREMENTS: Minimum: High school diploma; knowledge of various computer hardware and software. Able to lift, push, and/or pull at least 50 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience; experience supporting public computer users. HOURS: Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time and one-half in addition to the 15-hour schedule. WAGE & BENEFITS: $10.00 per hour. APPLICATION COVER LETTER & RESUME DUE: September 11, 2016. Clerical skills test must be completed on site. TO: Careers Bloomfield Township Public Library 1099 Lone Pine Road Bloomfield Township, MI 48302 248.642.5800 FAX: 248.258-2555 E-mail: careers@btpl.org Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our website: www.btpl.org SYSTEMS CLERICAL ASSISTANT TYPICAL WORK WEEK'S TASKS A typical work week for the Systems Clerical Assistant may include: * clean public PC and MAC monitors and keyboards and mice * answer and solve questions or problems from public on general hardware and software * set up PCs, MACs, and other equipment * directly assist patrons with public computers and equipment * Monitor study room use * inventory copier supplies * maintain technology-related usage statistics * assist with Systems' projects as directed * draft "quick start" guides for specific pieces of equipment * does filing, word processing, and other clerical tasks to complete projects or assist Systems' Department staff * instruct library visitor in how to enlarge or reduce using copier * direct question on library's online databases to Adult Services or Youth Services librarians * fill copier trays with paper * clear jam in copier * set up equipment for class in Computer Lab * draft usage report of computer Lab, computer center, and study rooms * explain Internet Access and Library Conduct policy to library patron * explain differences between using MAC and PC in Computer Center * complete closing procedures, including replenishing and tidying printers and copiers * report repeat problems from equipment or software to Systems staff * complete Systems work orders as delegated Andrea Aragona Bloomfield Township Public Library 248-642-5800 x 113 It's not what you gather, but what you scatter that tells what kind of life you have lived. -Helen Walton