BLOOMFIELD TOWNSHIP PUBLIC LIBRARY
EMPLOYMENT OPPORTUNITY AVAILABLE
POSITION TITLE: Systems Clerical Assistant
DEPARTMENT: Systems, reporting to Systems Department Head
RESPONSIBILITIES: Direct public service: provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab;
monitor the proper use of study rooms; demonstrates and provides one-on-one instruction to library visitors in the use of copiers and computers in Computer Center; carry out Computer Center opening and closing procedures; directs library visitors to appropriate
public service desks. Indirect public service: Maintains and troubleshoots computer and copier equipment in the Computer Center and Library; and maintain inventory of computer and copier supplies. Policy: assists in the development and implementation of library
policies and procedures.
REQUIREMENTS: Minimum: High school diploma; knowledge of various computer hardware and software. Able to lift, push, and/or pull at least 50 pounds; able to visually review materials
and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience; experience supporting public computer users.
HOURS: Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time and one-half in addition to the 15-hour schedule.
WAGE & BENEFITS: $10.00 per hour.
APPLICATION COVER
LETTER & RESUME DUE: September 11, 2016. Clerical skills test must be completed on site.
TO: Careers
Bloomfield Township Public Library
1099 Lone Pine Road
Bloomfield Township, MI 48302
248.642.5800 FAX: 248.258-2555
E-mail: careers@btpl.org
Bloomfield Township Public Library champions the power of words to spark discovery and imagination.
For more information about the library, visit our website: www.btpl.org
SYSTEMS CLERICAL ASSISTANT
TYPICAL WORK WEEK’S TASKS
A typical work week for the Systems Clerical Assistant may include:
• clean public PC and MAC monitors and keyboards and mice
• answer and solve questions or problems from public on general hardware and software
• set up PCs, MACs, and other equipment
• directly assist patrons with public computers and equipment
• Monitor study room use
• inventory copier supplies
• maintain technology-related usage statistics
• assist with Systems’ projects as directed
• draft “quick start” guides for specific pieces of equipment
• does filing, word processing, and other clerical tasks to complete projects or assist Systems’ Department staff
• instruct library visitor in how to enlarge or reduce using copier
• direct question on library’s online databases to Adult Services or Youth Services librarians
• fill copier trays with paper
• clear jam in copier
• set up equipment for class in Computer Lab
• draft usage report of computer Lab, computer center, and study rooms
• explain Internet Access and Library Conduct policy to library patron
• explain differences between using MAC and PC in Computer Center
• complete closing procedures, including replenishing and tidying printers and copiers
• report repeat problems from equipment or software to Systems staff
• complete Systems work orders as delegated
Andrea Aragona
Bloomfield Township Public Library
248-642-5800 x 113
It's not what you gather, but what you scatter that tells what kind of life you have lived.
-Helen Walton