Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, DirectorVanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057(269)588-5103http://www.hartfordpl.michlibrary.org/
We are not discontinuing but are going to need to reduce our allowable circulation John Clexton Gladwin County District Library Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Michlib-l <michlib-l-bounces@mcls.org> on behalf of EMAIL TEAM via Michlib-l <michlib-l@mcls.org> Sent: Tuesday, March 11, 2025 4:36:18 PM To: Michlib-l ListServ <michlib-l@mcls.org> Subject: [Michlib-l] Hoopla Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/
We are going to have to reduce our allowable circulations as well! That is the next step we are looking at before we start narrowing the catalog choices. Pam Ballett Director Schoolcraft Community Library 330 N Centre Schoolcraft MI 49087 269 679-5959 [https://ci3.googleusercontent.com/mail-sig/AIorK4zo6Pdd7idswbRjh2zFjbRLbu3GI...] ________________________________ From: Michlib-l <michlib-l-bounces@mcls.org> on behalf of John Clexton via Michlib-l <michlib-l@mcls.org> Sent: Tuesday, March 11, 2025 4:41 PM To: EMAIL TEAM <hartfordlib@yahoo.com>; Michlib-l ListServ <michlib-l@mcls.org> Subject: Re: [Michlib-l] Hoopla We are not discontinuing but are going to need to reduce our allowable circulation John Clexton Gladwin County District Library Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Michlib-l <michlib-l-bounces@mcls.org> on behalf of EMAIL TEAM via Michlib-l <michlib-l@mcls.org> Sent: Tuesday, March 11, 2025 4:36:18 PM To: Michlib-l ListServ <michlib-l@mcls.org> Subject: [Michlib-l] Hoopla Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/
I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too. On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org> wrote:
Dear Librarians,
Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.
Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street <https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g>
Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
Our Hoopla statistics have grown exponentially year over year. I'm not making any immediate changes, but something has to give. On Tue, Mar 11, 2025 at 4:54 PM Sarah Skinner via Michlib-l < michlib-l@mcls.org> wrote:
I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too.
On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org> wrote:
Dear Librarians,
Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.
Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street <https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g>
Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
_______________________________________________ Michlib-l mailing list Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
-- Jordan Wright Library Director Tecumseh District Library 215 N Ottawa St, Tecumseh, MI 49286 jwright@tecumsehlibrary.org | 517-423-2238 x. 11
We are also not discontinuing. However, we have made the following adjustments: * Reduced the number of allowable checkouts per customer; * Stopped emailing people about renewing items they still have; * And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill. I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see… Sandy Irwin (she/her/hers) Director Royal Oak Public Library 248-246-3710 222 E 11 Mile Rd. Royal Oak, MI 48067 ropl.org [cid:image001.png@01DB92A7.855BA0D0] From: Michlib-l <michlib-l-bounces@mcls.org> On Behalf Of Sarah Skinner via Michlib-l Sent: Tuesday, March 11, 2025 4:51 PM To: EMAIL TEAM <hartfordlib@yahoo.com> Cc: Michlib-l ListServ <michlib-l@mcls.org> Subject: Re: [Michlib-l] Hoopla WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message. I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too. On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org<mailto:michlib-l@mcls.org>> wrote: Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street<https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g> Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org<mailto:Michlib-l@mcls.org> https://mail3.mcls.org/mailman/listinfo/michlib-l
We're not discontinuing yet either, but recently made these changes: Reduced our number of checkouts allowed per patron Reduced our instant borrows cost limit Set a monthly budget cap in our Hoopla account We have had patrons call and ask about their borrowing, and so far everyone has been very understanding about our overall budget limitations. We just implemented these changes at the beginning of this month, so we shall see... Lisa Vande Bunte Director 616-896-8170 ---- On Tue, 11 Mar 2025 16:03:38 -0500 Irwin, Sandy via Michlib-l <michlib-l@mcls.org> wrote --- We are also not discontinuing. However, we have made the following adjustments: Reduced the number of allowable checkouts per customer; Stopped emailing people about renewing items they still have; And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill. I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see… Sandy Irwin (she/her/hers) Director Royal Oak Public Library 248-246-3710 222 E 11 Mile Rd. Royal Oak, MI 48067 ropl.org From: Michlib-l <mailto:michlib-l-bounces@mcls.org> On Behalf Of Sarah Skinner via Michlib-l Sent: Tuesday, March 11, 2025 4:51 PM To: EMAIL TEAM <mailto:hartfordlib@yahoo.com> Cc: Michlib-l ListServ <mailto:michlib-l@mcls.org> Subject: Re: [Michlib-l] Hoopla WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message. I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too. On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <mailto:michlib-l@mcls.org> wrote: Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list mailto:Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l _______________________________________________ Michlib-l mailing list mailto:Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
Interesting question you ask, our circulation has grown tremendously with Hoopla over the year, and although the prices have increased, we have simply reallocated funding from our print materials (which has decreased) to cover the growing use of our digital materials. We will determine if we need to make changes with Hoopla and the midyear point. Kari Besancon (Bə-sank’-in), MLIS District Director Iosco-Arenac District Library zv323 989-362-2651 k.besancon@vlc.lib.mi.us On 3/11/2025 4:36 PM, EMAIL TEAM via Michlib-l wrote:
Dear Librarians,
Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.
Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ <http://www.hartfordpl.michlibrary.org/>
Hi all, This is an incredibly popular service that has seen steady growth in our community over more than a decade. It will become unsustainable without adjustments, so we are managing it carefully. In 2026, we will likely reduce the borrowing limit and may bring back price caps (2.99 for all content except Binge Passes), which we had used previously. Our hoopla rep has been helpful in identifying the ROI on each measure, so we can make informed choices. Our aim is some reductions for "super users" while continuing to serve the broader audience and avoiding sending too much traffic to Libby in a way that creates massive waitlists or similar costs to keep up with demand. Megan Hathaway Department Head – Information Services Canton Public Library 1200 S. Canton Center Rd. Canton, MI 48188 734-394-1119 On Tue, Mar 11, 2025 at 4:40 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org> wrote:
Dear Librarians,
Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.
Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
Our library only had it through our Co-Op, so we have since stopped offering it, with Libby stats increasing. Though I think it might skew your answers depending on the class libraries you are getting responses from. I know my library could not afford or justify to continue it because my streams of income vary greatly from the class 4-6’s libraries. Best, [cid:image002.png@01DB9337.75F2C390] From: Michlib-l [mailto:michlib-l-bounces@mcls.org] On Behalf Of EMAIL TEAM via Michlib-l Sent: Tuesday, March 11, 2025 4:36 PM To: Michlib-l ListServ <michlib-l@mcls.org> Subject: [Michlib-l] Hoopla Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. CONFIDENTIALITY NOTICE: This communication and any attachments may contain confidential and privileged information for the use of the designated recipient named above. If you are not the designated recipient, an employee, or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution, or copying of it or its contents is strictly prohibited. If you receive this communication in error, please destroy all copies of this communication and any attachments and notify the sender immediately via phone, fax, or electronic mail. Thank you.
participants (10)
-
EMAIL TEAM -
Irwin, Sandy -
John Clexton -
Jordan Wright -
Kari Besancon -
Library Director -
Megan Esseltine Hathaway -
Pam Ballett -
Salem Township Library -
Sarah Skinner