We are also not discontinuing. However, we have made the following adjustments:

• Reduced the number of allowable checkouts per customer;
• Stopped emailing people about renewing items they still have;
• And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill.

I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see…

Sandy Irwin (she/her/hers)

Director

Royal Oak Public Library

248-246-3710

222 E 11 Mile Rd.

Royal Oak, MI 48067

ropl.org

From: Michlib-l <michlib-l-bounces@mcls.org> On Behalf Of Sarah Skinner via Michlib-l
Sent: Tuesday, March 11, 2025 4:51 PM
To: EMAIL TEAM <hartfordlib@yahoo.com>
Cc: Michlib-l ListServ <michlib-l@mcls.org>
Subject: Re: [Michlib-l] Hoopla

WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message.

I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too.

On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org> wrote:

Dear Librarians,

Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.

Stephanie Daniels, Director

Vanderlyn Community Center & Hartford Public Library
12 Church Street

Hartford, MI 49057

(269)588-5103

http://www.hartfordpl.michlibrary.org/

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