We are also not discontinuing. However, we have made the following adjustments: * Reduced the number of allowable checkouts per customer; * Stopped emailing people about renewing items they still have; * And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill. I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see… Sandy Irwin (she/her/hers) Director Royal Oak Public Library 248-246-3710 222 E 11 Mile Rd. Royal Oak, MI 48067 ropl.org [cid:image001.png@01DB92A7.855BA0D0] From: Michlib-l <michlib-l-bounces@mcls.org> On Behalf Of Sarah Skinner via Michlib-l Sent: Tuesday, March 11, 2025 4:51 PM To: EMAIL TEAM <hartfordlib@yahoo.com> Cc: Michlib-l ListServ <michlib-l@mcls.org> Subject: Re: [Michlib-l] Hoopla WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message. I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too. On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l@mcls.org<mailto:michlib-l@mcls.org>> wrote: Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library 12 Church Street<https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g> Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org<mailto:Michlib-l@mcls.org> https://mail3.mcls.org/mailman/listinfo/michlib-l
