FYI - MiOSHA grant sponsored training that might be of interest. Take care! Clare Clare D. Membiela, MLS, J.D. Library Law Consultant Library of Michigan MembielaC@michigan.gov<mailto:MembielaC@michigan.gov> 517-335-8132 The research and resources above are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem. "The dissemination of ideas can accomplish nothing if otherwise willing addressees are not free to receive and consider them. It would be a barren marketplace of ideas that had only sellers and no buyers." Lamont v. Postmaster General, 381 U.S. 301 Having a diverse selection of reading materials for all ages builds literacy skills, engagement, and greater understanding. [cid:image001.png@01D95B40.0B1C5120] From: Michigan Occupational Safety and Health Administration <LEO@govsubscriptions.michigan.gov> Sent: Monday, March 20, 2023 1:41 PM To: Membiela, Clare (MDE) <MembielaC@michigan.gov> Subject: Register for an April 5 De-Escalation Training Learn De-Escalation Techniques [LEO/MIOSHA Header] This message is being sent as a courtesy from the Center for Workplace Violence Prevention, a MIOSHA Consultation Education and Training (CET) grantee. De-Escalation Training on April 5, 2023 April 5 - De-Escalation Training Time: Cost: Location: Registration (required): Check-in: 12:30 PM Course: 1:00PM - 4:00PM FREE This program is funded by a MIOSHA CET Grant Monroe Community College La-Z-Boy Theater Building Z 1555 Raisinville Rd. Monroe, MI 48161 Register Online<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzAzMjAuNzM2NzEwMTEiLCJ1cmwiOiJodHRwczovL3d3dy50aGVpbXQub3JnL2V2ZW50LWRldGFpbHMvdmVyYmFsLWRpZmZ1c2lvbi1kZS1lc2NhbGF0aW9uLXdpdGgtdGhlLWRpZmZpY3VsdC1pbmRpdmlkdWFsLW1vbnJvZT91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkifQ.Jbzr-KHmnQkIsSTIfDMjCvw5zuRnaGpnNZeKxW9Og4M%2Fs%2F1366448368%2Fbr%2F156445243692-l&data=05%7C01%7Cmembielac%40michigan.gov%7C37b2cd0c6a6c40b315b408db296a4a00%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C638149308718127912%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oLjZsgHuC0fB7vq%2BnawMGIZO8RlQCeU8Ft5WLA00mds%3D&reserved=0> For more information, please contact Chief Charles Abel 734-457-6007 Registration is LIMITED and Required. About the Training: With concerns generated by COVID-19, Ukraine, social unrest, inflation, violence in schools and the workplace, some people may have feelings of emotional distress, personal problems and anger. Sometimes these feelings of uncertainly, are displaced and directed in the form of anger, to employees in various workplace settings. This program will help employees identify potentially distressed individuals and learn verbal diffusion techniques to better manage these encounters. 1. The Landscape of Work-Life Stresses that Affect People 1. Types of Difficult Individuals * In Office / Work Environments * The Entitled Patron * The Angry Customer * In Community Settings * Co-Workers / Contractors 1. Situational Awareness - Identifying Confrontations * Did You See It Coming? * The "Fight of Flight" Reaction when encountering, anger, threats or possible assaultive behaviors * Paradigm Shift: Seeing the World Differently * Understanding Risks that You May See! * Monitoring your Own Reactions 1. Identifying the Potentially Distressed Person * Affective versus Predatory Violence * Behavioral Indicators of the Potentially Aggressive Customer / Individual * Aggressive Non-Verbal, Pre-Attack Indicators * Verbal Threats * Sudden Assault 1. Verbal Diffusion -De-Escalation Strategies * Decision-Making in Difficult Situations * Seven "Sins" to Avoid with Challenging People * "Rules of Engagement" with Challenging and Distressed People * ABCs of Verbal Diffusion * Active Listening Skills * Empathic Communications * Setting Limits * Assessing and Managing Threats * "Exit Strategies" in Unsafe Situations This MIOSHA CET program is designed to encourage participants to understand types of violent threats and to assist employers enhance their existing health and safety program capabilities. Trainer: Dr. Kenneth Wolf, kwolfphd@theimt.org<mailto:kwolfphd@theimt.org>, 248-217-1677 Dr. Kenneth Wolf has conducted Violence Prevention and Threat Assessment trainings for the United States Postal Service, UAW-General Motors, UAW, Chrysler, Eaton Corporation, Intel, Pinkerton, DTE Energy, the United States Army, Los Alamos National Laboratory, municipalities, Fortune 500 Companies, schools, Houses of Worship and healthcare facilities. He has assisted organizations develop Comprehensive Workplace Violence Prevention, Programs, train Threat Assessment Teams, conduct Active Shooter Survival Training and Exercises, design Crisis Recovery Programs, through MIOSHA CET grant programs. ______________________________________ This program is co-sponsored by: Monroe Community College MIOSHA CET Division Center for Workplace Violence Prevention Incident Management Team, Inc. 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