The National Cybersecurity Alliance with the American Bankers Association is offering a webinar providing tips and resources for helping older adults stay safe online on May 28 at 3 PM EST/ 2PM CST. See the forwarded email below to register! This webinar isn’t focused specifically on libraries, but understanding these tactics and the vocabulary around them can make scam‑related conversations with patrons feel more approachable and help staff feel more confident when offering assistance. Always, Shauna Quick Library Technology Access Consultant Library of Michigan, 702 W. Kalamazoo, Lansing, MI 48915 quicks1@michigan.gov<mailto:quicks1@michigan.gov> | 517-335-0126 she/her/hers [cid:b27d62f5-9365-4a07-b105-1b16122bf7b7]<https://outlook.office.com/bookwithme/user/05de81e9d972497b8f56a791b405b02e@michigan.gov?anonymous&ep=signature> Book time to meet with me<https://outlook.office.com/bookwithme/user/05de81e9d972497b8f56a791b405b02e@michigan.gov?anonymous&ep=signature> [Michigan's Top 10 Strategic Education Plan]<https://www.michigan.gov/mde/-/media/Project/Websites/mde/top10/top_10_mi_strategic_ed_plan_promising_practices_1_pager.pdf?rev=10f3f05c8cb140989b91565cc9364ff8&hash=08EF0354AD856A371B5D55C3E0C30C0B> [Michigan.gov/Vote logo Description automatically generated]<https://mvic.sos.state.mi.us/> Get personalized voter information on early voting and other topics at Michigan.gov/Vote<https://mvic.sos.state.mi.us/>. The research and resources in this email are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem. The Library of Michigan cannot endorse specific vendors or brands. Libraries should contact vendors and other experts for advice and to ensure that their choice reflects the unique needs of that library. ________________________________ From: National Cybersecurity Alliance <info@staysafeonline.org> Sent: Thursday, May 14, 2026 10:01 AM To: Quick, Shauna (MDE) <QuickS1@michigan.gov> Subject: Webinar: How scammers target older adults online CAUTION: This is an External email. Please report suspicious emails via the "Report to Abuse" button in Outlook Learn the warning signs of fraud, impersonation scams, phishing, and financial theft. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ [logo_NationalCybersecurityAlliance] [StaySafeOnline.org] MAY 28TH AT 3PM ET Helping Older Adults Stay Safe Online: Tips and Resources [aba webinar 600x300]<https://d2rkdf04.na1.hubspotlinks.com/Ctc/W3+113/d2rKDF04/VWQmnh3_DSF4W5-J57h2P7lnlW8kTzPf5P2tl6N5_C1nY3m2nnW95jsWP6lZ3l6W2284gs77byBCW5C8-Ft49KQc9W6MwhZ-77gjyQN8j8hnNFjrfrW2_2d5F3Lj7zQVPMtWk4D-33-W5DV3K663vHr_W1twp6Z7C-86bW3NpF8_6QHmmHW93KXTn4zsbX3W1Crrl970MNQvW1Rh5gc9h07ZrW7YN0qk20QDzvW2ylxtR7f0Yv7W5Fppt58X0QYxW4KcLFZ9glC7yW1nQWJ25rmKmpW5WJ-r3800M38W3-jNgQ40Wf9tW4z6x4s8R204tN14Qnn8GRrZtW7FQJmV93dSXMN3w7W0wLpFQSMg7VnMLDpgPW2_bKYj2cvLP0W1lJ5M78qHjswW3dv7Mk39YfRBW3SkmCY6C4MWdW5CN1Hn85kmxCW73jD4S1CDFw6f2HcdyP04> Scammers are getting more sophisticated, and older adults are increasingly in their sights. In honor of Older Americans Month, join us as we welcome the American Bankers Association to discuss how you can recognize, avoid, and respond to today’s most common scams. We’ll take a closer look at the tactics criminals use, like impersonation scams and fraudulent phone calls, and explain why these approaches are so effective. Through real-world examples, you’ll learn how scammers create urgency, build trust, and manipulate emotions to gain access to money and personal information. The session will also highlight the important role banks play in protecting customers. Learn about resources that financial institutions offer to help monitor for unusual activity, flag potential fraud, and prevent losses. We’ll also discuss what happens if a scam does occur, and how to access community support. Whether you’re looking to protect yourself or support a loved one, you’ll walk away with practical tools, greater awareness, and clear next steps to stay ahead of scams. Register for the webinar<https://d2rkdf04.na1.hubspotlinks.com/Ctc/W3+113/d2rKDF04/VWQmnh3_DSF4W5-J57h2P7lnlW8kTzPf5P2tl6N5_C1nY3m2nnW95jsWP6lZ3kvW30Gmz375FY1cW8WbzWV6Sq52ZW8V6tkV7r_tCxW4DX8Cp3jdSp5W14HqJJ4CrwzSW1721TL4yr7gXW86-KPk8Jc8X-W6MF4xK7Qt_ZFW301KYC14K9ShN8pLmhZP6pk9W12mkjN2dTdPcN76f3nYq3VzgV44_nB7J6dMKF4MwttQ18lrW2CwKZk15cNc4W9hFLyr1hrsFcW6XWbx95wrFTCF86tHDjHCH1W62llkJ1WdfqkW2-NBwC4Lq6ZYW3X02yd5_wTX2VzwzQL70jcSnW6dDwBd1ch4T0W6N7jMR3Hmr7qW5vZQsx57JNBvW2bC_Jd11xlXmW6SyKck3-RsbzVhwjnJ4-fGyPVwTJwq3wBgknW1gqzwz8Hnwz6f3fm-rz04> [sam kunjukunju 80x80] Sam Kunjukunju AMERICAN BANKERS ASSOCIATION VP, Consumer Education [Cliff 80x80] Cliff Steinhauer NATIONAL CYBERSECURITY ALLIANCE Director, Information Security and Engagement [NationalCybersecurityAlliance_Logo] 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