Location: East Lansing Public Library Position: Customer Service Associate Pay Rate: $12.73/hr Posting Date: February 4, 2020 Closing Date: February 12, 2020 ESSENTIAL POSITION FUNCTIONS: 1. Proactively provides customer service 2. Promote and recommend library materials and services for patrons of all ages 3. Serve as first level of staff in resolving patron concerns 4. Provide basic technical support for patron PC issues, such as email, social media, Microsoft Office, and printing 5. Help lead the opening and/or closing operations, including managing money, ensuring the startup or shutdown of equipment and unlocking and/or locking of doors Please visit https://www.elpl.org/working-at-the-library/ to see available positions, or the following for the complete job posting https://d4804za1f1gw.cloudfront.net/wp-content/uploads/sites/34/2020/02/0408... Call or email below with questions. Kevin Hawley Circulation Supervisor East Lansing Public Library 517-319-6943 khawley@cityofeastlansing.com