Location:        East Lansing Public Library

Position:        Customer Service Associate       

Pay Rate:       $12.73/hr

Posting Date: February 4, 2020               

Closing Date: February 12, 2020

ESSENTIAL POSITION FUNCTIONS:

1. Proactively provides customer service

2. Promote and recommend library materials and services for patrons of all ages

3. Serve as first level of staff in resolving patron concerns

4. Provide basic technical support for patron PC issues, such as email, social media,

Microsoft Office, and printing

5. Help lead the opening and/or closing operations, including managing money, ensuring

the startup or shutdown of equipment and unlocking and/or locking of doors

Please visit https://www.elpl.org/working-at-the-library/ to see available positions, or the following for the complete job posting

https://d4804za1f1gw.cloudfront.net/wp-content/uploads/sites/34/2020/02/04084759/customer_service_associate_job_posting_02_2020.pdf

Call or email below with questions.

Kevin Hawley

Circulation Supervisor
East Lansing Public Library

517-319-6943

khawley@cityofeastlansing.com