Dear Librarians of Michigan- I am preparing a workshop for this year's MLA Conference about how public librarians can use information about safety net services to serve their patrons and I'd like to hear about a time when you helped. If you have ever: - Helped a patron in need by connecting them to a government or social service program in your community, OR - Helped a patron in need but learned later on that there was a great public or nonprofit resource that would have been just the ticket please consider telling me about it. What was the patron's need, how did you handle it, and what do you wish you would have known before you helped them? Thanks so much! Maria Maria Williams, MLIS Head of Adult Services Baldwin Public Library 300 West Merrill Street Birmingham, MI 48009 (248) 554-4651 http://www.baldwinlib.org