I am preparing a workshop for this year's MLA Conference about how public librarians can use information about safety net services to serve their patrons and I'd like to hear about a time when you helped.

If you have ever:

• Helped a patron in need by connecting them to a government or social service program in your community, OR
• Helped a patron in need but learned later on that there was a great public or nonprofit resource that would have been just the ticket