Please excuse cross-posting - We are now receiving new emails to our help desks (RT). Emails sent after 4pm last Friday are slowly being retrieved. HOWEVER, if you sent an email to any of the following since 4pm last Friday, and you do not receive a response by noon tomorrow - can you please resend your email. MeLCat help: melcathelp@mcls.org<mailto:melcathelp@mcls.org> RIDES Assistance form: http://mcls.org/rideshelp MeL Databases: meldatabaseshelp@mcls.org<mailto:meldatabaseshelp@mcls.org> Group Purchasing Department: services@mcls.org<mailto:services@mcls.org> Thank you, Sue Sue Alt RIDES Coordinator MeLCat Support Specialist Midwest Collaborative for Library Services 800-530-9019 ext 143 alts@mcls.org<mailto:alts@mcls.org> From: rides-bounces@mcls.org [mailto:rides-bounces@mcls.org] On Behalf Of Sue Alt Sent: Monday, October 17, 2016 10:26 AM To: rides@mcls.org; melcat@mcls.org; meldatabases-list@mcls.org; Michlib-l@mcls.org Subject: [Rides] MeLCat/RIDES/MCLS email All- We have discovered what appears to be a glitch in our email. Emails directly to individual addresses work, but if you sent anything to our help desks (RT) they are not coming through. MeLCat help: melcathelp@mcls.org<mailto:melcathelp@mcls.org> RIDES Assistance form: http://mcls.org/rideshelp MeL Databases: http://mcls.org/meldatabaseshelp Group Purchasing Department: services@mcls.org<mailto:services@mcls.org> If you sent an email since last Friday to one of these addresses but did *not* receive an instant automated response, we have not gotten your email yet. We are hoping this will be resolved soon and we will respond to all of you as soon as possible. Thanks Sue Sue Alt RIDES Coordinator MeLCat Support Specialist Midwest Collaborative for Library Services 800-530-9019 ext 143 alts@mcls.org<mailto:alts@mcls.org>