Good afternoon! We have an antiquated phone system that is about to take its final breath. Have any of you added a new phone system to your library within the past few years? What is the name or vendor with whom you worked? With all the new bells and whistles current systems offer, I'm not even sure what features we'd most need or want. Your feedback would be much appreciated. Thank you in advance! Rebecca Higgerson Director Brandon Township Public Library 304 South Street Ortonville MI 48462 (248) 627-1474 (office) (916) 471-9955 (cell) (248) 627-9880 (fax)
Hi Rebecca, We are facing the same issue in Ferndale. Our phones are currently part of the city's digital system, but they are switching to a VOIP. We are exploring options in terms of getting our own independent system, joining the city's VOIP, or possibly joining the TLN VOIP when that becomes available. I did receive a quote from Mary Ellen of MBM Technology Solutions for a digital system. She can be reached at 248-597-1095. I would be happy to receive recommendations for any other vendors as well. Good luck! Jessica On Tue, Mar 17, 2015 at 2:06 PM, Rebecca Higgerson < rhiggerson@brandonlibrary.org> wrote:
Good afternoon!
We have an antiquated phone system that is about to take its final breath. Have any of you added a new phone system to your library within the past few years? What is the name or vendor with whom you worked? With all the new bells and whistles current systems offer, I’m not even sure what features we’d most need or want. Your feedback would be much appreciated.
Thank you in advance!
*Rebecca Higgerson*
Director
Brandon Township Public Library
304 South Street
Ortonville MI 48462
(248) 627-1474 (office)
(916) 471-9955 (cell)
(248) 627-9880 (fax)
-- Jessica Keyser, Director Ferndale Area District Library 222 East Nine Mile Road Ferndale, MI 48220 (248) 547-6000 (248) 545-5840 fax jkeyser@ferndalepubliclibrary.org
I've already had interest in the responses, so I'll definitely share what I learn with the wider group. Thanks! Rebecca From: directors-request@lists.tln.lib.mi.us [mailto:directors-request@lists.tln.lib.mi.us] On Behalf Of Rebecca Higgerson Sent: Tuesday, March 17, 2015 2:06 PM To: directors@lists.tln.lib.mi.us; michlib-l@mcls.org Subject: [Directors] Phone system Good afternoon! We have an antiquated phone system that is about to take its final breath. Have any of you added a new phone system to your library within the past few years? What is the name or vendor with whom you worked? With all the new bells and whistles current systems offer, I'm not even sure what features we'd most need or want. Your feedback would be much appreciated. Thank you in advance! Rebecca Higgerson Director Brandon Township Public Library 304 South Street Ortonville MI 48462 (248) 627-1474 (office) (916) 471-9955 (cell) (248) 627-9880 (fax)
participants (2)
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Jessica Keyser -
Rebecca Higgerson