Don't forget when you need some self-paced courses to improve or learn new skills WebJunction is available. WebJunction now provides access to self-paced online courses on a variety of library-related topics. The list of self-paced course titles from WebJunction is shown below. Certificates of Completion are available upon completion of the course content. You do need to create an account but there is NO charge to participate in a course. To find out more about the self-paced courses, please visit WebJunction at www.webjunction.org<http://www.webjunction.org> and choose FIND TRAINING in the top menu. Customer Service * Dealing with Angry Patrons * Extreme Customer Service, Every Time Library Management * Directors ASK! * Master of Disaster: Developing a Disaster Plan * Providing Constructive Employee Feedback Library Services * Basic Web-based Reference * Readers' Advisory Services * Marketing and Messaging Developing Motivating Messages * Keep It Simple: Developing a Marketing Plan for Your Library * Merchandising That Works Personal/Interpersonal * Coping with Change * Having fun at work again Social Media * Building a Positive Social Media Presence Technical Services * Introduction to Cataloging for Non-Catalogers * Shelving with Dewey * Shelving with Library of Congress Classification * Shelving with National Library of Medicine (NLM) * Weeding the Library Collection Technology * eReader Detective: Solving the case for your library patrons Training & Development * You Can Do It: A Recipe for Designing Web-based Instruction Youth Services * Accompanying the Young Reader: Helping the Reader Choose Appropriate Books * Encouraging Early Literacy * Planning Story Times for Children * There will always be storytellers * Where Teens and Technology Meet Let us know what you think and how we can answer any questions. sdw ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Shannon D. White Continuing Education Coordinator Library of Michigan 702 West Kalamazoo, P.O. Box 30007, Lansing, MI 48909-7507 Ph: 517-373-9489; Fax: 517-373-5700 Toll free: 877-479-0021 whites29@michigan.gov<mailto:whites29@michigan.gov> http://michigan.gov/libraryofmichigan