Hi Elissa I will answer your questions about homebound delivery Who delivers the books. We use a mail service that picks up bags here and puts postage on mailing tag to go thru the mail. How do you handle due dates. Most items will have due dates the same as the library uses. I will extend if they have dvd Do we cap the number of people of residencies you serve at one time? No cap Would anyone be willing to share written policies regarding homebound service. None in place. I will forward to other e-mails from Kathryn Bergeron that she received when evaluating the service this year. Thank-you Linda Linda Clearwaters Library Assistant Kalamazoo Public Library - Oshtemo Branch 269-553-7993|lindacw@kpl.gov<mailto:lindacw@kpl.gov>|www.kpl.gov<http://www.kpl.gov/> [cid:image001.jpg@01CDC339.A1971E00]<http://www.kpl.gov/>