If you have questions about the Quality Services Audit Checklist, QSAC, program be sure to register for one of our 2014 QSAC webinars. During the webinar we will cover the ins and outs of the program and the process for a library to apply for certification. Webinar sessions are offered on the following dates: Tuesday, February 18, 2pm-4pm Wednesday, May 28, 3pm-5pm Monday, September 8, 1pm-3pm Friday, December 5, 10am-12pm For more details on the Library of Michigan´s QSAC program, please visit the Quality Services Audit Checklist<http://www.michigan.gov/qsac> web page. To register visit: http://www.solutionwhere.com/lom/cw/showcourse.asp?47 Shannon ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Shannon D. White Continuing Education Coordinator Library of Michigan 702 West Kalamazoo, P.O. Box 30007, Lansing, MI 48909-7507 Ph: 517-373-9489; Fax: 517-373-5700 Toll free: 877-479-0021 whites29@michigan.gov<mailto:whites29@michigan.gov> http://michigan.gov/libraryofmichigan