Hello Everyone! I came across this article and wanted to share. It is especially useful for those of you who are working with patrons doing research. https://journals.ala.org/index.php/rusq/article/view/6439/8508 Download the PDF to read the entire article. Best, Deb Deb Renee Biggs Library Consultant & Michigan eLibrary Coordinator Library of Michigan/MDE ------------------------------------------- 517-373-4466 biggsd@michigan.gov<mailto:biggsd@michigan.gov> http://mel.org http://facebook.com/mel.org