We have an opening for a User Experience Manager here at Northern Michigan University. POSITION DUTIES: Coordinate efforts to improve library services, space, and digital presence through usability and user experience research and design methods. Keep library colleagues abreast of library user needs, preferences and trends, including trends related to user-centered design. Contribute to online content, including user guides. Collaborate with others to coordinate and communicate library initiatives aimed at enriching scholarship, creativity, diversity, and community. Responsible for organizing and supervising the operations and staff who provide outreach, circulation, interlibrary loan/document delivery, and reserves services in Olson Library. Oversee the library's physical space, including stacks and storage, to ensure that the Olson Library is welcoming, user-friendly, and enhancing interdisciplinary scholarship and creativity. Provide copyright guidance related to circulation, interlibrary loan/document delivery, and reserves. Oversee the scheduling of public spaces in the Learning Resources Center. REQUIRED QUALIFICATIONS: Three years of supervisory experience. One year experience in library public services or access services. KNOWLEDGE, SKILLS, ABILITIES OR ATTRIBUTES REQUIRED: Demonstrated ability to work with confidential information. Experience with a variety of user experience research and design methods. Familiarity with trends related to user-centered design and usability in libraries. Experience working with content management systems and creating web-based materials. Initiative, flexibility, and the ability to adapt to a complex, rapidly changing academic environment. Demonstrated skills in planning and managing complex, interrelated activities. Demonstrated ability to meet deadlines while coordinating multiple tasks. Excellent interpersonal skills. Excellent oral and written communication skills. ADDITIONAL DESIRABLE QUALIFICATIONS: Master's degree in library science or other relevant discipline. Project coordination experience. Demonstrated experience in addressing ADA compliance in education or libraries. Familiarity with U.S. copyright law and associated best practices regarding media and reserves. Experience working in an academic library. CLOSING DATE: 03-10-2017 EQUAL OPPORTUNITY: Northern Michigan University is an equal opportunity employer and complies with all applicable federal and state laws prohibiting discrimination in employment or the provisions of services. NMU provides, upon request, reasonable accommodation including auxiliary aids and services necessary to afford individuals with disabilities an equal opportunity to participate in all programs and activities. Persons having inquiries regarding discrimination/complaints may contact the Equal Opportunity Office at (906) 227-2420. Additional information and application procedures are at https://employme.nmu.edu. Mary P. (Mollie) Freier Professor and Head of Public Services Lydia M. Olson Library Northern Michigan University 1401 Presque Isle Avenue Marquette, MI 49855 906-227-1061