Title: FT Admin - Manager of Library User Services & User Experience This posting is open until filled The date after which applications are not guaranteed review is: 4/26/2021 Hours Per Week: 40 Hours Compensation Type: Annual Salary New Hire Starting Pay: $51,995 - $53,773 Full Pay Range for Position: $51,995 - $79,394 Employee Classification: FT Admin-Union Level: FT Administrative-3 Division: Academic Affairs Division - 40000 Department: Library Support - 20520 Campus Location: LCC Downtown Campus Position Type: Regular/Continuing Bargaining Unit: AFT Job Summary: Provides leadership and management of library user service operations including circulation, communications, course reserves, stacks maintenance, library facility security and upkeep and customer service excellence. Supervises, hires, trains and coaches library support services staff in a collaborative team environment. Participates in and leads usability studies and user assessment activities to enhance the overall user experience with library spaces, collections and services. Builds strong relationships with faculty, campus colleagues and library staff to ensure access to library services, resources and space in support of student success. Develop content for the library website and creates online user guides. Must demonstrate a commitment to the diversity of a multi-cultural population, as well as work effectively in a team-based environment, seeking continuous improvement and adherence to the community college philosophy. Required Qualifications: Bachelor's Degree or equivalent combination of education and experience Demonstrated supervisory experience Demonstrated experience providing library services Demonstrated experience using an integrated library system Demonstrated experience with usability in libraries and user-centered design Excellent interpersonal, communication and organizational skills Preferred Qualifications: Master's Degree from an American Library Association (ALA) accredited Master's Program Demonstrated experience in a higher education environment Demonstrated experience with higher education software applications (Banner, D2L, Springshare) Demonstrated experience working in a team-based environment Lansing Community College is an equal opportunity, educational institution/employer. Sincerely, John Szilagyi (he/him/his) Director of the Library Lansing Community College 517-483-1650