Whew! All better now. --Sonya 517-373-4457 From: Haines, Chris D. [mailto:Christopher.Haines@cengage.com] Sent: Wednesday, June 11, 2014 11:37 AM To: Haines, Chris D. Subject: RESOLVED: Gale products are currently experiencing issues Importance: High Hello, I am pleased to report that Gale resources are now functioning as expected. Thank you, Chris Christopher D. Haines Technical Services Specialist for Consortia & Major Accounts Gale|Cengage Learning 27500 Drake Rd, Farmington Hills, MI 48331 (o) 800.877.4253 x 8317 | (e) christopher.haines@cengage.com<mailto:christopher.haines@cengage.com> | www.gale.cengage.com<http://www.gale.cengage.com/> _____________________________________________ From: Haines, Chris D. Sent: Wednesday, June 11, 2014 11:12 AM Subject: Gale products are currently experiencing issues Importance: High Good morning, I wanted to reach out to you to let you know that the Gale Resources are currently experiencing issues and will cause some disruption to your users as they attempt to access products. Our engineers are currently working on resolving this issues as quickly as possible and I will be back in touch as soon as they get this resolved. Please let me know if you have any questions I will be happy to answer those for you. I apologize for any inconvenience this may cause and I hope to be back in touch with you shortly. Thank you, Chris Christopher D. Haines Technical Services Specialist for Consortia & Major Accounts Gale|Cengage Learning 27500 Drake Rd, Farmington Hills, MI 48331 (o) 800.877.4253 x 8317 | (e) christopher.haines@cengage.com<mailto:christopher.haines@cengage.com> | www.gale.cengage.com<http://www.gale.cengage.com/>