Hello, all! Who and/or what resources have you used for customer service training for your staff? How did it go? Would you recommend them? Thank you! Cynthia Stanczak Library Director Albion District Library 501 S. Superior St. Albion, MI 49224 (517) 629-3993 Albion District Library: Transforming Minds, Changing Lives. Proudly serving our community since 1919. Online at www.albionlibrary.org, or find us on Facebook!