*JOB TITLE:** Systems Administrator* *REPORTS TO:** Head of Information Technology* *PRIMARY DUTIES & RESPONSIBILITIES:* 1. Supports the Information Technology Department Head and other Library Departments in technology-related matters; investigates new technologies and new uses for existing technology within the Library; willingness to provide assistance with technical issues before or after normally scheduled work hours, as needed. 2. Installs, maintains, monitors, troubleshoots, diagnoses and documents the elements of Novi’s technological infrastructure; assists with hardware maintenance and troubleshooting, developing documentation and preparing handouts, etc. 3. Provides expertise for Library software and hardware problems; assists with vendor interaction. 4. Trains and assists staff and guests with day-to-day computer questions; implements training programs for Library staff and guests. *OTHER DUTIES & RESPONSIBILITIES:* 1. Seeks professional continuing education, both organized and casual, with a commitment to new technology in order for services to remain current and appropriate for staff and guests. 2. Communicates effectively with guests, co-workers, and professional colleagues. 3. Works positively and collaboratively across departments to accomplish department goals. 4. Enforces library policies relevant to public use; responds to emergencies and provides support, as needed; acts quickly, exercising good judgment. 5. Member of technology committees. 6. Performs other duties as assigned. *JOB QUALIFICATIONS:* 1. Bachelor’s Degree in Computer Science, Information Systems, or a related field required, or equivalent experience and certification including the skills a person would have typically acquired from pursuing such a degree. 2. Minimum two years of Information Technology experience. 3. At least one year of experience administering network, server, printer, desktop and imaging systems, including: Microsoft Windows, Active Directory, SQL Server; VMware Virtual Infrastructure; Routers, and firewalls; Enterprise backup systems; DNS/DHCP and Printing systems. 4. Microsoft, Cisco, or VMware certification desired. 5. Adapts and responds to multiple priorities, interruptions, and demands and resolves problem situations in a positive manner. 6. Enthusiastic, positive, friendly, self-motivated, creative, and approachable. 7. Dedicated to providing positive customer service. 8. Dedicated to public service. 9. Strong obligation to confidentiality. 10. Strong organizational skills and attention to detail. 11. Excellent verbal, written, and interpersonal communication skills. 12. Values diversity in the workplace and in the community. 13. Ability to speak multiple languages helpful. 14. May require a valid Michigan driver’s license based on assignment. *WORKING ENVIRONMENT:* 1. Physical mobility, vision, hearing, and manual dexterity essential. 2. Maintain physical condition necessary for sitting, standing, bending, and /or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt. 3. Evening, weekend, and some holiday hours are required. *Hours: *40 hours per week, including one evening per week and alternating Fridays/Saturdays · Monday, 8:30 a.m. – 5:00 p.m. · Tuesday, 12:30 p.m. – 9:00 p.m. · Wednesday, 8:30 a.m. – 5:00 p.m. · Thursday, 8:30 a.m. – 5:00 p.m. · Alternating Fridays/Saturday, 9:30 a.m. – 6:00 p.m. *Salary: *$52,208 - $73,091 annually *Benefits: *Vacation, personal business, sick and holiday; health, vision, dental and life insurance; retirement plan (401a Defined Contribution) *Application: * · Only complete application packets (which include a current *Novi Public Library application, resume, and cover letter*) will be considered. Incomplete application packets will not be reviewed. · NPL applications available at https://novilibrary.applicantpro.com/jobs/ · Employment offer dependent on results of a physical, background check, and in-person job skills testing. · Send to: *Julie Farkas, Director* Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 jfarkas@novilibrary.org *Deadline: *July 2, 2023 at 5 p.m. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.* *Julie Farkas* - Library Director (she/her/hers) Novi Public Library 45255 W. Ten Mile Rd. Novi MI 48375 *Office: * 248-869-7233 | *Mobile: * 248-331-7815 www.novilibrary.org *Inform. Inspire. Include.*