Accepting debit/credit cards
Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218 Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary Grow. Enrich. Connect.
Please reply to the list. We are interested in this topic, also. Thank you! ------ Phyllis Rickard Director North Adams Community Memorial Library (zv245) 110 E. Main St., PO Box 248 North Adams, MI 49262 517-287-4426 northadamslibrary@gmail.com http://www.northadamscml.michlibrary.org/ On Thu, Oct 13, 2016 at 12:09 PM, Janelle Martin <jmartin@lib.lapeer.org> wrote:
Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle
Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218
Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary
Grow. Enrich. Connect.
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I have had multiple libraries ask for the responses to my question, so I will be compiling the answers that I get. I am glad that we are not the only library that would like this information... Thanks, Janelle Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218 Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary Grow. Enrich. Connect. ----- Original Message ----- From: "Janelle Martin" <jmartin@lib.lapeer.org> To: Michlib-l@mcls.org Sent: Thursday, October 13, 2016 12:09:06 PM Subject: Accepting debit/credit cards Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218 Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary Grow. Enrich. Connect.
Hello, At the Brighton District Library, we are currently using Square ( squareup.com). It works quite well for us; the library pays the transaction fee. Previously, we had other cash registers that accepted credit cards. I like Square because - it is easy for all to use - can track items, sales easily - refunds are easier - can use offsite (we used it at a fund-raising event0 If you'd like further information, let me know. Sandie Schulenburg Brighton District Library 810-229-6571, ext. 231 On Thu, Oct 13, 2016 at 1:09 PM, Janelle Martin <jmartin@lib.lapeer.org> wrote:
I have had multiple libraries ask for the responses to my question, so I will be compiling the answers that I get. I am glad that we are not the only library that would like this information... Thanks,
Janelle
Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218
Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary
Grow. Enrich. Connect.
------------------------------ *From: *"Janelle Martin" <jmartin@lib.lapeer.org> *To: *Michlib-l@mcls.org *Sent: *Thursday, October 13, 2016 12:09:06 PM *Subject: *Accepting debit/credit cards
Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle
Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218
Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary
Grow. Enrich. Connect.
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Hello! We use a company called Elavon. With their knowledge, the transaction fee is passed on to the patron. Hope this helps. Gayle On Thu, Oct 13, 2016 at 12:09 PM, Janelle Martin <jmartin@lib.lapeer.org> wrote:
Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle
Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org 810-664-6971 ext 3218
Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary
Grow. Enrich. Connect.
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-- S. Gayle Hazelbaker, Director Tecumseh District Library 215 N. Ottawa St. Tecumseh, MI 49286 517.423.2238 voice 517.423.5519 fax www.tecumsehlibrary.org
We use the Square and charge our patrons a $.25 transaction fee. The Square has been great for us. I second everything Sadie from Brighton said. Zaley Nelson, Director Northfield Township Area Library 125 Barker Rd. Whitmore Lake, MI 48189 p. (734) 449-0066 ext.5 f. (734) 449-2252 znelson@ntal.org ________________________________ From: michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of Gayle Hazelbaker <sghtdl@gmail.com> Sent: Thursday, October 13, 2016 3:23:52 PM To: Janelle Martin Cc: Michlib-l@mcls.org Subject: Re: [Michlib-l] Accepting debit/credit cards Hello! We use a company called Elavon. With their knowledge, the transaction fee is passed on to the patron. Hope this helps. Gayle On Thu, Oct 13, 2016 at 12:09 PM, Janelle Martin <jmartin@lib.lapeer.org<mailto:jmartin@lib.lapeer.org>> wrote: Hello Everyone, Our library currently doesn't accept debit/credit cards but we have made it our goal to be able to by the end of next year. We are looking for the best solution for both the library and our patrons (cost/convenience, etc.). If you currently accept debit/credit cards, what hardware/software/service do you use? Do you pass the transaction fee on to your patrons or does the library pay for it? Is there anything that we need to know when making a decision like this? Any information or advice that you are willing to share would be extremely helpful. Thank you in advance, Janelle Janelle Martin Head of Fiction Marguerite deAngeli Library Lapeer District Library 921 W. Nepessing St. Lapeer, MI 48446 jmartin@lib.lapeer.org<mailto:jmartin@lib.lapeer.org> 810-664-6971 ext 3218<tel:810-664-6971%20ext%203218> Connect with us on: Instagram: lapeer_district_library Facebook: Lapeer District Library Tumblr: lapeerdistrictlibrary Grow. Enrich. Connect. _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org<mailto:Michlib-l@mcls.org> http://mail2.mcls.org/mailman/listinfo/michlib-l -- S. Gayle Hazelbaker, Director Tecumseh District Library 215 N. Ottawa St. Tecumseh, MI 49286 517.423.2238 voice 517.423.5519 fax www.tecumsehlibrary.org<http://www.tecumsehlibrary.org/>
participants (5)
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Gayle Hazelbaker -
Janelle Martin -
North Adams Library -
Sandie Schulenburg -
Zaley Nelson