Square for card payments... yes or no?

Hello. Quick question for the collective... does your library accept credit and/or debit cards for payments? If yes, do you use Square or something else? If you use Square, please share your experience - pros, cons, etc. Do you charge a fee or require a minimum charge? I'm trying to convince my Board that this is a good idea, but they are resistant. We get requests at least a couple times a week, so I obviously think it's a good idea from a customer service perspective. From what I've read, I don't see any negatives, but I'd appreciate your honest feedback. Please reply off-list; I can compile responses if requested. Thanks. Helena Hayes, MLIS, Director Galesburg-Charleston Memorial District Library 188 E. Michigan Ave. Galesburg, MI 49053 Phone: 269-665-7839 Fax: 269-665-7788 www.galesburgcharlestonlibrary.org

Helena, This year the Addison Twp. Library finally started accepting credit/debit card payments using Square! * Patrons love it....so many people have stopped carrying cash. * Also, we have more people than ever paying larger fines! * Staff find it easy to process! * Square fees are reasonable and worth it! * We have a minimum of $5.00. With warmest regards, Jaema From: "michlib-l" <michlib-l@mcls.org> To: "michlib-l" <michlib-l@mcls.org> Sent: Friday, December 22, 2017 10:57:41 AM Subject: [Michlib-l] Square for card payments... yes or no? Hello. Quick question for the collective... does your library accept credit and/or debit cards for payments? If yes, do you use Square or something else? If you use Square, please share your experience - pros, cons, etc. Do you charge a fee or require a minimum charge? I'm trying to convince my Board that this is a good idea, but they are resistant. We get requests at least a couple times a week, so I obviously think it's a good idea from a customer service perspective. From what I've read, I don't see any negatives, but I'd appreciate your honest feedback. Please reply off-list; I can compile responses if requested. Thanks. Helena Hayes, MLIS, Director Galesburg-Charleston Memorial District Library 188 E. Michigan Ave. Galesburg, MI 49053 Phone: 269-665-7839 Fax: 269-665-7788 [ http://www.galesburgcharlestonlibrary.org/ | www.galesburgcharlestonlibrary.org ] _______________________________________________ Michlib-l mailing list Michlib-l@mcls.org http://mail2.mcls.org/mailman/listinfo/michlib-l
participants (2)
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Helena Hayes
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Jaema Berman