I’m asking fellow libraries whether or not you keep your patrons’ available holds behind a checkout desk or in a self-serve fashion, out on the floor. If the latter is the case, to what lengths does your staff go to ensure their privacy? Further, are self-serve hold shelves at all a breach of privacy? Thoughts and opinions welcome. Please respond off list. Thank you! -- Shane Stewart Circulation Supervisor Chesterfield Township Library 50560 Patricia Ave. Chesterfield, MI 48051 Phone: 586-598-4900 Fax: 586-598-7900 E-mail: shanestewart@chelibrary.org