Is patron bashing killing our spirit? Join us for Third Thursday Twitter Chat! Is patron bashing a problem? Are there any therapeutic benefits to letting off steam? Join special guest Samantha Minnis for our Third Thursday Twitter Chat on September 15 at 2pm Eastern to discuss this phenomenon and why avoiding patron bashing not only leads to better service for library users, but a happier work life for library professionals. Use the hashtag #MCLSchat. New to Twitter chats? Don't stress out about it! Here are some helpful instructions: http://mcls.org/training-events/twitter-chat-instructions/ Can't make the chat? Don't worry, we will archive it for you on Twitter<https://twitter.com/mclsorg> @mclsorg and on our Facebook page<https://www.facebook.com/mcls.org>! Jan Davidson Administrative Assistant, Member Engagement Midwest Collaborative for Library Services 1407 Rensen St., Suite 1, Lansing, MI 48910-3657 Phone: 517-492-3811 ext. 111 Fax: 517-492-3812 davidsonj@mcls.org<mailto:davidsonj@mcls.org> http://www.mcls.org<http://www.mcls.org/> Check out the MCLS Training Calendar at: https://www.mcls.org/training-events Like us on Facebook for the latest MCLS news: https://www.facebook.com/mcls.org