[Michlib-l] Best Practices for Responding to Public Comments

Does anyone have a resource that I can provide to my library board on the best way to handle public comments at a board meeting? We are heading into some potentially contentious ones. Erin N. Schmandt Director Caro Area District Library 840 W. Frank Street Caro, MI 48723 (989) 673-4329 x102 [Caro-Area-District-Library-Logo]