Great question. I'd like to know the answers. _____ From: michlib-l-bounces@mail2.mcls.org [mailto:michlib-l-bounces@mail2.mcls.org] On Behalf Of Robert Chartrand Sent: Monday, November 03, 2014 9:51 AM To: michlib-l@mcls.org Subject: [Michlib-l] Sending Patrons to Collections Hello Everyone, Quick question: what are your library's policies on sending patrons to a collection agency? How many fines must they owe and for what length of time? Do they only get sent when they have items checked out? That sort of thing. Thank you in advance! Robert Chartrand Circulation Supervisor East Lansing Public Library 517-351-2420 (Library) 517-319-6943 (Office) _____ East Lansing e-news is just a click away. Sign up to receive East Lansing's Dialog e-newsletter and other e-publications. Just visit http://www.cityofeastlansing.com/news today!