Position Available

Full-time Support Services Manager

Brandon Township Public Library

Brandon Township Public Library

Job Description/Position Standards with Qualification and Requirements

Position:              Support Services Manager

                                Full-time, full benefits (para-professional)

Salary Range:    $17.40-$20.79

Grade:                  7

Effective Date:  2/22/2016

Job Summary

Under the supervision of the Director, plan, organize, direct and manage library activities in the Support Services Department. Participate as part of the Brandon Township Public Library Management Team and serves as a liaison with other library agencies, the public, and other outside entities.

General Nature of Responsibilities

• Hire, train, supervise and evaluate staff in the Support Services department
• Vocalize common goals and their impact
• Organize department schedules and assignments effectively and fairly
• Provide clear instructions and directions when assigning tasks
• Develop priorities
• Listen to new ideas; visionary, yet realistic
• Keep employees informed of library news/issues and how they will affect staff
• Develop team player skills among Support Services department employees
• Produce and/or provide reports as assigned
• Assist the director in developing and implementing the library strategic plan
• Assist the director in developing department budgets
• Provide training opportunities for professional development of staff
• Participate as an effective member of the management team and assist in the implementation of Board policies
• Assist the director in developing and revising library policies and procedures
• Take responsibility for library operations in the absence of the director
• Plan and assist with materials ordering, acquisition, and processing for all areas of the library
• Plan and implement circulation of library materials, patron card registration, and collection of fines and fees owed the library
• Fill in at the adult or youth service desks as required, offering reference and reader’s advisory service to the general public
• Maintain current awareness of library issues through appropriate reading of professional journals, attendance at seminars/workshops/conferences and serve on committees and task forces of TLN, MLC, MLA, ALA, and the library
• Hold department staff meetings
• Other duties as assigned

Qualifications

• Associate’s degree from an accredited institution
• Progressively more responsible library experience involving public services and staff supervision

Requirements

• Knowledge of public library services and issues
• Excellent communication skills, written and oral
• Ability to train, plan, assign and supervise the work of subordinates 
• Ability to establish and maintain satisfactory working relationship with other community officials and the public 
• Patience, tact
• Strong organizational talents
• Demonstrate creativity, flexibility, and a positive attitude
• Poise in a busy setting serving patrons and staff with high expectations
• Sound knowledge of reference and reader’s advisory services 
• Ability to handle personnel conflicts with diplomacy and skill 
• Wide knowledge and experience with library technology
• Ability to project a professional demeanor with behavior and attire

· Flexible schedule, including nights and weekends

Department Affiliation/Supervisor

Reports to the Library Director

Dates:   Deadline for submission is Friday, December 29, 2017.

Apply To:    Rebecca Higgerson, Director

                   Brandon Township Public Library

Electronic submissions: rhiggerson@brandonlibrary.org

Subject line: Support Services Manager

Please submit a cover letter and resume.

Rebecca Higgerson

Director

Brandon Twp Public Library

304 South Street

Ortonville MI 48462

248-627-1474

248-627-9880 (fax)

“We enhance and strengthen community by providing open access to educational information, recreational materials, and programs that enrich lives and promote lifelong learning.”